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Archiving and eDiscovery Community Blog
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Rob.Wilcox | 10 Jan 2014 | 0 comments
The PST Holding Area is used by PST Migrations into Enterprise Vault, but how big should you make it? Of course there are a few schools of thought on this topic, so let's discuss:
As Big As You Can
The first sort of flippant answer that you might often hear is that you should make the holding area as big as you can. Multi-terabyte even, if possible.  But that's not particular good, I don't think.. it just shows lack of thought and allows lax management of the area.
A Manageable Size
It is far better to do some investigation work and try to figure out how big the holding area needs to be, and discuss with the backup team how big it can be so that they can comfortably backup the area each evening.  If you use the Locate, Collect, Migrate for PST Migration then you can do the 'Locate' stage and get a good idea of the sizes of...
Anjeli Singh | 09 Jan 2014 | 0 comments
Symantec would like to get your feedback on how we can improve the existing EV environment to make it easier for you. We are looking for EV administrators who use SCOM to monitor other applications, to participate in a 60 minute one on one remote usability study between January 20 to 22. Participants will also receive $75 incentives as a note of thanks for participation.

You can participate by filling 5 minute survey before January 14th

Looking forward to your participation!
User Researcher
Rob.Wilcox | 07 Jan 2014 | 2 comments

From time to time people ask questions about how to make Enterprise Vault data 'more secure'. This is usually around the under-the-covers activities like when a client retrieves an archived item, and it's transmitted back to the client can that be secured? The answer is yes, lets discuss how.

First of all the default transmission is HTTP


And as you can see in Enterprise Vault 10.0.4 (and other flavours of EV too) you get a security warning, which when clicked, gives you a simple pop-up which says:

"Non-HTTPS traffic is not encrypted on the network. Do not use this option unless you are using a secure network".

The second thing to notice is that this is a site wide setting.

So, life is good if we are using a secure network. I know that there are philisophical discussions to be had about whether ANY network can be termed secure, but now lets just say that if...

Rob.Wilcox | 02 Jan 2014 | 3 comments
I decided to write a 2013 Review ready for the new year. 2013 has been a busy year for Enterprise Vault, and I’ll cover that in this post.  Part way through researching this post I got an email about my blog stats from WordPress (via Jetpack). . The stats pleasantly surprised me, so I decided to write about them in a second post ….
During the year we’ve seen the following:
Enterprise Vault 11 Beta
This began in ..  and if you subscribed and were accepted it meant you could get to grips with the new version of Enterprise Vault ahead of the main release.
Enterprise Vault 10.0.4
July 2013 brought us the general availability of 10.0.4 of Enterprise Vault, as shown in this blog post on the Connect Forums.
Rob.Wilcox | 20 Dec 2013 | 0 comments
When setting up new tasks in Enterprise Vault, the default for each task is to use the 'site schedule'. My question today is whether anyone uses this site schedule? Let's discuss...
Here is the site schedule on one of my test environments:
site schedule.png
That's right the default is that the schedule is set to 'never'.  I'm not sure that this is the same across all versions of Enterprise Vault - this was a new installation.
To me having the default of 'use site schedule' on new tasks seems to lead us down the path of laziness.  We might assume that the site schedule is set to 'something' when in fact it's not.  We come in to work the following day to find that our new shiney task hasn't done anything .. and it's because the schedule is not set correctly!
Rob.Wilcox | 14 Dec 2013 | 0 comments
From time to time I dip in to the 'other world' of FSA with Enterprise Vault. I know I'm a die-hard Exchange mailbox archiving knowledge-base - normally.  But I do know a thing or three about FSA, really, I do! In this little blog post I'll explain how you can search an FSA archive for a file with a particular name.
Just Search?
Surely the answer to searching by filename is just to launch search, and put in the filename and click 'Search'?
Well, no.
When you use search to look for data it searches the whole of the items, so searching for a name like *MyCV* would give you hits from both filenames with that in their name, and content of files too.  Not what we want in this situation.
Advanced Search
The way forward is to use Advanced Search.  Here is a screenshot:
Rob.Wilcox | 11 Dec 2013 | 0 comments
In this article I'd like to give you a tip or two about why items sometimes just simply remaining in an 'archive pending' state. I'm sure you've all seen this from time to time in your environment, or one at a customers, and, you've probably been asked why they are stuck in a pending state. Now, you'll get some answers to help you out when the question arises again.
Backups Not Yet Run
I work extensively in lab environments, and so my safety copy settings on the Vault Stores I work with are invariably set to 'Immediately'.  In the real world though, you're much more likely to see:
...  the status is set to 'After Backup'.
This means that when an item is manually archived, or archived by the...
Rob.Wilcox | 08 Dec 2013 | 0 comments
The Enterprise Vault Vault Cache and Virtual Vault functionality has made a great impact to the end user experience that people have when working with archived emails in Outlook. Under the covers though there is a set of files that people often wonder about. These are the .DB files which make up the 'Content Cache' of Vault Cache/Virtual Vault. In this blog I'll explain a little bit about the files.
The files existed in the previous incarnation of offline usage of Enterprise Vault, which was called Offline Vault, and actually the structure and contents haven't varied that much in their new life of Vault Cache. You may see a collection of these files on one of my tests systems below:
The files vary in size, and have a special file...
Rob.Wilcox | 05 Dec 2013 | 0 comments
From time to time Enterprise Vault administrator may wish to change the content of shortcuts that are built by the system once an email has been archived. I don't think it's something that happens 'all too often' because it's possible to test out quite well in a lab environment what a resulting shortcut will look like depending how you have configured it. But .. sometimes there is a need to change the policy. In this blog I'll explain the way to make the change, and what to look out for.
The shortcut policy is shown below:
You can see how it's made up of a number of different components and features to make the resulting shortcut look like, well, a shortcut, rather than the original item. There is even the option to keep the...
Rob.Wilcox | 02 Dec 2013 | 0 comments
In the Enterprise Vault Desktop policy associated with each user who is enabled for email archiving is an option called 'Content Strategy'. In this blog I'll explain a little bit about that setting, and what it might mean for end-users.
The screenshot below shows the desktop policy for my users:
As you can see the Content Strategy has three options:
- Do not store any items in the cache
This is the most secure options, since there will be no archived items stored on the users workstation. The problem with this though is that the user will not be able to access the full item relating to an archived item when they are off the network.
- Store all items
This option is possibly the...