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Archiving and eDiscovery Community Blog

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OVStoreSize and Manually Adding Data to Virtual Vault
Rob.Wilcox | 31 Aug 2012 | 0 comments

A question arose on the forums the other day, and I did a little bit of work to figure out the answer:

The question related to how things work (or not) when you hit the Store Size limit for Vault Cache, and you then try to drag and drop items from your mailbox to Virtual Vault, and try to get them archived (via synchronisation).

This particular test user has a decent enough sized archive.  The Vault Store Usage Report shows:

 

That's a healthy looking 1.9 Gb.
 
I setup Vault Cache, and restarted Outlook to get the Wizard to run.  Having quickly run through the wizard, I closed Outlook, and edited the registry to shrink the OVStoreSize attribute down to 1 Gb (you can see that in the screenshots below)
 
I then re-opened Outlook, to let the MDC and...
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What Do My Buttons Do - Part 2?
Rob.Wilcox | 28 Aug 2012 | 0 comments

In Outlook 2010 you will see the following buttons on the Outlook ribbon:

Depending on the settings configured in the Desktop Policy for a user some/all of these may not be visible to some/all users.

But, what do all those buttons in the Enterprise Vault Outlook Add-in do?

Button 1 – Search Vaults

Brings up the Enterprise Vault ‘integrated search’ allow you to search your own, and any other accessible archives.

Button 2 – Archive Explorer

Open Archive Explorer – again you can browse your own archive and any other accessible archives.

Button 3– Store in Vault

Will store an item in your archive (or another one which you have access to).  It can also store folders, via the little drop down that you can see in the screenshot.

Button 4 – Restore...

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Microsoft Exchange Space Reclamation and Enterprise Vault
Rob.Wilcox | 28 Aug 2012 | 0 comments

 

More than a year ago an issue came up through the Symantec Support ranks relating to how customers Exchange 2010 mailbox databases were still growing, even after aggressive archiving and clearing out the archived data.  Many, many people put a lot of effort in to testing, understanding, debugging and troubleshooting what was happening in this situation, and it was a good deal of work between Symantec and Microsoft.

The result was a blog post by Karl Woodrow:

http://www.symantec.com/connect/blogs/exchange-2010-whitespace-reclamation

That referenced a fix:

http://support.microsoft.com/kb/2621266

And ... now..  Microsoft have released the update, and their own blog post:

...

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Exchange 2010 SP2 UR1 - How the "bug" was fixed?
AKL | 27 Aug 2012 | 3 comments

Hello

Today a descriptive article was released by Exchange team which describes:

  • What was the original issue with database free space recalamation?
  • How it was fixed with Exchange 2010 SP2 RU1?
  • How it works along with stubbing process by vairous archiving products?

http://blogs.technet.com/b/exchange/archive/2012/08/27/exchange-stubbing-and-database-space-reclamation.aspx

Hope you find this helpful while troubleshooting related issues !

Thanks

AKL

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Problem Removing Shopping Service
Rob.Wilcox | 03 Sep 2012 | 0 comments

An issue which came up on the forums, and I think is a little bit odd. When trying to remove the Shopping Service from an Enterprise Vault Server you get an ‘odd’ pop-up. So start with it’s even quite difficult to get to the screen where you can remove the service:

 

In the Vault Admin Console, you click on Enterprise Vault Servers, then select the server, and over in the right hand pane you right click on Services and go to Properties.

You can then select the Shopping Service and click ‘Remove’ … but when you do:

 

What you need to do is documented in the following technote:

...

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What Do My Buttons Do - Part 1?
Rob.Wilcox | 27 Aug 2012 | 0 comments

In Outlook 2003 and 2007 you see a collection of the following buttons when you have the Enterprise Vault Outlook Addin installed and operational:

Depending on the settings configured in the Desktop Policy for a user some/all of these may not be visible to some/all users.

But, what do all those buttons in the Enterprise Vault Outlook Add-in do?

Button 1 – Search Vaults

Brings up the Enterprise Vault ‘integrated search’ allow you to search your own, and any other accessible archives.

Button 2 – Expiry Report

Shows items due to expire in the next 60 days.

See this for more information.

Button 3 – Archive Explorer

Open Archive Explorer – again you can browse your own...

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Moving Partitions in Enterprise Vault
Rob.Wilcox | 26 Aug 2012 | 0 comments

 

A question which was raised a few weeks ago on the Connect Forums was how to go about moving partition data from one location to another, on the same server.  Let's assume for now that you currently have a partition per drive, eg :

d:\ev data\MailboxVault Ptn2

e:\ev data\MailboxVault2 Ptn3

And so on.

Each of these 'small' volumes might be heading towards a low amount of free space, so, you want to consolidate things.  The steps I would suggest are based on a technote, see below.  My high level steps would be :-

1.  Put EV in Backup Mode

2.  Copy the data from the existing partition to a new bigger location.  

(eg t:\ev data\MailboxVault Ptn2, and t:\ev data\MailboxVault2 Ptn3)

There are several good copy solutions available, such as Robocopy, Teracopy, Super Copier and so on.

3.  Verify that copy.

Even if all you do is use Windows Explorer to show the...

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Archive Explorer Limits in Enterprise Vault
Rob.Wilcox | 20 Aug 2012 | 0 comments

 

Many people like using the Enterprise Vault Outlook Add-in's Archive Explorer feature.   For those that don't implement Virtual Vault, or for those on the move and needing to use Outlook Web Access, or a Mac, then Archive Explorer provides a visual, and familiar way of viewing archived items in a tree view structure.

Sometimes though you hit the default upper limits:

The pop-up appears when you click on the yellow warning triangle next to the Page 1 of 10 at the top of the Archive Explorer page.

To get around this you need to create a ANSI webapp.ini file in the Enterprise Vault program folder on the Enterprise Vault server, and add:

FederatedSearchMaxItems=3000

(3000 is just an example!  Don't go too high though)

Afterwards you need to...

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Enterprise Vault and Windows 8
Rob.Wilcox | 20 Aug 2012 | 4 comments

 

Not that I condone this sort of behaviour (much!)... but for those people who are interested..  Some people might know that for last part of my life in Symantec I worked on the Certification Team focused on Windows 8.  Of course, since I joined Symantec, well, even before then, I used to use the newest, bleeding edge Operating System.  It was a must do thing in my IT-life.

Since leaving Symantec I'm still quite interested in Windows 8, and of course Enterprise Vault.

So UNOFFICIALLY here is my list of what I've tested in the recent week or so since Windows 8 was released on MSDN:

Windows 8 x64
Office 2010 x86 -- Fine
Office 2010 x86 SP 1 -- Fine
 
Uninstall Office
 
Office 2010 x64  << get a 'crash' part way through the installation, the installation does complete.
When you...
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Comparing DCOM and HTTP Outlook Add-ins for Enterprise Vault
Rob.Wilcox | 19 Aug 2012 | 1 comment

 

When it comes to the Enterprise Vault Outlook Addin, an often asked question is:

 What are the differences between the DCOM and HTTP Outlook Add-ins?

Of course, as many people know, these became merged with the Enterprise Vault 10.0.1 Unified Outlook Add-in.  Since then there is only one Outlook Add-in, but prior to that there were indeed two versions of the client, and people often wondered about the differences. 

Here is a table which compares them:

...
 

DCOM

HTTP

Ability to archive a single item

Yes

Yes

Ability to restrict archiving to only those message classes defined in the archiving policy

Yes

Yes

Ability to archive a whole folder

Yes

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