Enterprise Vault.cloud now supports Instant Message (IM) archiving using, Actiance’s Vantage product. Enterprise Vault on premise has supported Actiance for some time but EV.cloud was just officially certified following testing over the summer.
Actiance is a leader in communication, collaboration, and social media governance for the enterprise. They offer capture and control of a wide variety of Instant Messaging and Unified Communication networks including Microsoft Lync, IBM Sametime, Skype, IBM Connections, Jive, Bloomberg, Reuters and many more.
How does the integration work?
Actiance Vantage journals instant messages from enterprise IM networks (Lync. OCS, and Sametime) and public IM networks (Yahoo! Messenger and AOL Instant Messenger). Vantage takes the IM converesations and converts them to SMTP messages . The Vantage Server software then journals the completed IM conversation and any...