Are you struggling to find the best settings to use for the shortcut content in your Enterprise Vault environment? There a myriad of options available, and all these add up to many different combinations of settings where it sometimes difficult to determine the overall effect that it might have on your environment and on your end users.
Should you strip attachments? These can obviously take up lots of space in the mailbox.
How many characters of the original email item should be included in the shortcut? 10, 100, 1000?
How will users access these items? From their PC, via Outlook Web App, mobile device, tablet computer?
How often will users access these items? Are you really only talking about data which is over a year old, or recent items too?
All these sorts of things and more are questions that need to be asked if you are going to arrive at an optimal shortcut content for a particular environment.
There are also lots of other things to...