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Archiving and eDiscovery Community Blog

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Rob.Wilcox | 19 Feb 2013 | 0 comments

Enterprise Vault File System Archiving has over the last few years had many improvements made to it to really just the 'Enterprise' title. One of the best of these is a checkpoint mechanism. In this post I'll explain a little about how it works and how it can really help.

If you have a large file server with 10,000's of folders, and millions of files, it really doesn't matter how big you make the archiving window it is unlikely that the archiving task will manage to get through evaluating every single file. Prior to the introduction of the checkpoint mechanism this was a big problem for Enterprise Vault administrators. What would happen is that each time the archiving task started it would scan through folders and files and start archiving and processing them.. but it would never get to some folders.

People tried...

Rob.Wilcox | 13 Feb 2013 | 0 comments

 

Sometimes Enterprise Vault can produce quite sizeable report files in the REPORTS subfolder of the main Enterprise Vault installation folder.  There isn't a configuration option within Enterprise Vault, or a registry key, where you can change the physical path that these report files are written to… but you _can_ move the folder, using these simple steps:

 

  • Create a folder in the new location, eg E:\ReportsFolder
  • Copy the contents of the current 'Reports' folder to the new location
  • Delete the 'Reports' folder from inside the EV program folder.
  • Run:

 

          MKLINK /J "c:\program files (x86)\enterprise vault\reports" E:\ReportsFolder

 

Note: This works in Enterprise Vault...

Rob.Wilcox | 10 Feb 2013 | 0 comments

 

A question which appeared on the forums the other day was worthy, I think, of further investigation.  It's one of those questions that you think should be 'obvious' or 'easy' but of course it's not that straight forward.

 

The question is:

 

When using FSAUTILITY to bulk recall files how can progress be tracked?

 

We know that when the FSA Archiving Task is running the report file that it generates usually reports 0 Kb for quite some time, but when you open it, it does contain data… so you can see 'progress' that way.

 

People who have used Enterprise Vault for some time know that there are lots of differences between the way that FSA and Exchange Mailbox archiving operate.  Fundamentally FSA does not use...

Rob.Wilcox | 05 Feb 2013 | 0 comments

 

Some users might have voicemails that need to be archived, but it’s not something that is widely available to all users…  and even if they did have voicemails, they wouldn’t need to be archived.

 

So..  you need …

 

1/ Update the message classes in the directory

 

On the properties of the Directory in the Enterprise Vault Admin Console is the ‘master list’ of message classes.  It’s populated with many common message classes, and if you need to you can add to the list easily.  So  first thing to do is to add the message class for the Voice Mail application that you’re using.  For example: IPM.VoiceMail

 

2/ A new archiving policy, copied from an existing one...

Rob.Wilcox | 01 Feb 2013 | 5 comments

 

Adding an additional Client Access Server (CAS) in your Exchange 2007 or Exchange 2010 environment is something that you probably need to do.  The question is what impact does this have on the Enterprise Vault environment?  Sometimes it is quite some time after the initial setup of the environment and how the EV + OWA side of things is long forgotten.  The steps to add an additional CAS are quite simple:

 

1. Edit the IP restrictions on the EVAnon virtual directory

- Add in the IP address of your new CAS server.

 

2. Edit the ExchangeServers.txt file

- Add in the IP address of your new CAS server.

 

3. Install the EV OWA Extensions.

- To add the EV functionality.

 

And that is it!  It's really that...

Rob.Wilcox | 31 Jan 2013 | 0 comments

 

Over the years consultants that implement Enterprise Vault have developed techniques to get the best performance out of the product for the given implementation.  The question is where should new consultants start when they want to learn about making Enterprise Vault more performant.  What sorts of tips, techniques and 'wizardry' can be done?
 
There is a great tech note which lists the Enterprise Vault performance guides.  Here is the tech note :
 
 
The guides have a wealth of information in them and are wealth worth a read.  It's worth reading all of the guides, if you have time, because you'll then get a feel for the differences between the versions of Enterprise Vault.

 

Rob.Wilcox | 30 Jan 2013 | 0 comments

 

In order to see if an issue I currently have is still present with Enterprise Vault 10.0.3 I decided to take the plunge and upgrade a copy of one of my virtual environments to Enterprise Vault 10.0.3.  This is what happend:

First of all I got a nice new pop-up after running the setup program to update my server:

 

I think that's quite a handy reminder for people doing this on a production environment.

The next thing was a little bit unexpected..  in the 'mini deployment scanner' run I saw a warning against my version of Outlook.

 

I had a quick review of the Compatibility Charts as it recommended, and the issue is around Outlook...

dascott | 25 Jan 2013 | 0 comments

Enterprise Vault 10.0.3 was released on January 18, 2013 and in addition to many new enhancements for Exchange, it also adds support for SharePoint 2013. 

The Enterprise Vault team has focused a lot of attention on SharePoint in recent months as our customers are growing more aware of the need to manage SharePoint storage and to prepare for eDiscovery of this growing repository of content.  Our last release, EV 10.0.2, added the ability to capture social content including blogs, wikis, discussions boards and custom lists.  This was important for both eDiscovery and for storage optimization.

Capturing social content is a storage management perspective as it allows for the capture of important content prior to deleting a site.   Site proliferation is one of the biggest headaches for...

Rob.Wilcox | 25 Jan 2013 | 0 comments

 

Have you ever wondered what the LastPSTSearch registry entry was on a client / Outlook workstation with Enterprise Vault in the environment? Well, for quite some time when I was working with PST migrations I would stumble across issues where test PST files that I had put in place on a client machine weren't being picked up for migration.  It seemed sometimes that they were, and sometimes that they weren't.

In the end much of this was down to the LastPSTSearch registry key....

The registry key is related to Client Driven PST Migration, and indicates the date when the last scan for PSTs was performed.  If the date is recent, then no new scan will take place.  That's why when I was first looking at these sorts of migration issues it would appear to work sometimes, but not others.

 

The registry key is located here:

HKEY_CURRENT_USER...

Rob.Wilcox | 28 Jan 2013 | 0 comments

 

I just spotted this update on the RSS feeds for Enterprise Vault:

http://www.symantec.com/docs/TECH201383

It is the second Cumulative Update for Enterprise Vault 10.0.2, and to me it seems a little bit confusing .. why not just have service packs.  Anyway, the fix is for the core product, Accelerators and there is also a new Outlook Add-in.

The download is just over 40 Mb.  The readme file doesn't appear to mention any Outlook/Client related issues, but see for yourself:

Cumulative Hotfix 2

 

Enterprise Vault cumulative hot fix 2 fixes the following issues:

 

Enterprise Vault Server

 

* Archiving performance slowed by large converted content

* Processing attached messages with...