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Archiving and eDiscovery Community Blog
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Aziz K | 09 May 2014 | 0 comments

I just ran into an issue on CA Journal Connector Install.  Even though in the installation screen, set up asks you to enter SQL server name in mysql.server.com format, do not enter the server name in th FQDN format, instead provide the instance name => Mysql\myinstance

Regards,

Aziz

Rob.Wilcox | 08 May 2014 | 9 comments

I was wondering the other day how we can look at the number of archived items in a vault store, by year. Knowing this sort of information will help with various things relating to migration. For example it will help show how much 'old' data there is in the Vault Store that might have been added to Enterprise Vault by some archiac version.

I came up with this little bit of SQL which does the job nicely:

SELECT Year(iddatetime) as "Year",
       Count(itemsize)      "No. Archived Items", 
       Sum(itemsize) / 1024 "Total Size (MB)" 
FROM   saveset
group by Year(IdDateTime)
order by YEAR(iddatetime) desc

 

And the output looks like this:

Screen Shot 2014-05-08 at 17.58.26.png

 

Rob.Wilcox | 07 May 2014 | 0 comments

It might come as a bit of a shock to some people to see a title 'End of life for Enterprise Vault 10', but it seems it is mostly standard practice now that when Symantec release a new version of the product, they announce when the end of life will be for the previous version.

Don't worry though you won't need to rush out tomorrow and upgrade, there is plenty of time.

Take a look at the article from Symantec.

jwong007 | 29 Apr 2014 | 0 comments

On April 7th a significant vulnerability was reported with OpenSSL. This vulnerability has been referred to as "Heartbleed" / CVE-2014-0160 (more details here -- http://heartbleed.com/ ).

Symantec Enterprise Vault.cloud has reviewed this vulnerability thoroughly.  In the final analysis, our infrastructure is not susceptible to the "Heartbleed" bug in the outdated OpenSSL library due to the following reasons:

  1. Our web servers do not use OpenSSL to provide services to customers.
  2. Our hardware and software suppliers confirmed the platforms and versions used to deliver our services are not vulnerable.
  3. We manually tested each customer web portal to confirm our systems are not vulnerable to this bug

No changes will need to be made to security certificates because our systems were never operating with the OpenSSL library.  Additionally, we do not need to re-exchange SSL...

Rob.Wilcox | 28 Apr 2014 | 0 comments

From time to time it might be necessary to grant a user (eg the Vault Service Account) permission to every mailbox archive in an environment. You may need to search for a particular word or phrase across the entire organisation. Let's see how to do that.

The Best Way

Of course the best way is to use Discovery Accelerator. This is optimised for handling complex searches, and for ensuring the Enterprise Vault environment isn't overwhelmed by the search request over 5000+ archives.

The 'Poor Mans' Way

For some environments and for some searches Discovery Accelerator might not be an option. In those situations there are a couple of steps:

Give Access to All

To be able to search all archives an account needs to be given the ability to search archive. Not even the Vault Service Account has this ability out of the box. So an EVPM script is needed in order to touch all archives, and give the permissions necessary.

Initially an archive...

Rob.Wilcox | 23 Apr 2014 | 0 comments

One of the things to consider when working with Enterprise Vault mailbox archiving is figuring out who has access to which archives. Over a period of time, it can get quite complicated and isn't something that is easily documented.  That is something which is eased by the following article:

http://www.symantec.com/connect/articles/script-know-ad-permission-assigned-archivesfolders

I've used the first script in the article a few times, and it is great.  You get output like this:

2014-04-23_08h21_19.png

Rob.Wilcox | 16 Apr 2014 | 2 comments

A few days ago Symantec released Enterprise Vault 10.0.4 Cumulative Hotfix (CHF) 3. This is the most up to date incarnation of Enterprise Vault 10.0.4.  It is a sizeable download of 216 Mb, and in some ways is very similar to a service pack itself.  There are even installation instructions.

At first glance the readme file says it fixes 12 issues, but in reality it is probably a lot more than that when you look down the list of Etracks which are in the technote.

One of the main updates of interest is:

Source    ETrack
Value    3379720
Description    : Support for Exchange 2013 CU3

The full notes and the download are available here:

http://www.symantec.com/business/support/index?pag...

Will you be...

Rob.Wilcox | 10 Apr 2014 | 11 comments

Enterprise Vault 11 is right around the corner. Is your environment ready for it? Are you already on Enterprise Vault and this will be a 'simple' upgrade, or are you on an older version of Enterprise?

Is there a particular feature or benefit you are most looking forward to in Enterprise Vault 11?

For me, I think it's the IMAP support. I can't wait to try that out on my iPad.

Nathan Clark 2 | 07 Apr 2014 | 0 comments

A number of customer's have been reporting a number of increased connections to their EMC Centera Devices.

I thought I’d investigate a little further, I wrote a test app using the EMC Centera SDK, spun up 10 threads using the same poolref

 

C:\tools>RetrieveContent.exe

Enter the IP address or DNS name of the cluster(s):  10.14.96.21,10.14.96.22,10.14.96.23,10.14.96.24

 [10.14.96.21] Opened Pool, using poolref: 348777130463956

Press ENTER to continue.

Opened Clip:BLGE3TDLPU5FPe2VCP2NS8BOHV3G4185NGU78J0H2I8N0JK09FF2S

Opened Clip:16995546G1S78e0J6C74GH4F9D5G4185NH3TM609CDUCRNH56LDFP

Opened Clip:9CJLJ21FFI1G5eA9HDEQ07JENT5G4185NML7760DB1V1KQ5OMCKL9

Opened Clip:CUVD1C17HQHI7e1LF2HJITQT4DEG418FA7MIAA0R4GRLR7MQEEFK8

Opened Clip:0SDHQGQ2C5U26eAQ9G4R6JURLJRG418FENIELL0R5AFE52NKMJN3Q

Opened Clip:BP4CJJ66S6794e34PHJ2GFURC0AG418FENKNNE0P0ALMKSKHE08J6

Opened Clip:47BSSCJKJ0VLFeFVL4RP4TN49U0G418FEOEQLQ0R1V5RIBSIFO8TA

Opened Clip:...
Rob.Wilcox | 07 Apr 2014 | 0 comments

Are you struggling to find the best settings to use for the shortcut content in your Enterprise Vault environment? There a myriad of options available, and all these add up to many different combinations of settings where it sometimes difficult to determine the overall effect that it might have on your environment and on your end users.

Should you strip attachments? These can obviously take up lots of space in the mailbox.
How many characters of the original email item should be included in the shortcut? 10, 100, 1000?
How will users access these items? From their PC, via Outlook Web App, mobile device, tablet computer?
How often will users access these items? Are you really only talking about data which is over a year old, or recent items too?

All these sorts of things and more are questions that need to be asked if you are going to arrive at an optimal shortcut content for a particular environment.

There are also lots of other things to...