Video Screencast Help
Search Video Help Close Back
to help

Archiving and eDiscovery Community Blog

Showing posts in English
How to search for all items with attachments in your archive
Rob.Wilcox | 24 Jan 2013 | 0 comments

 

Searching is something which I have covered in a few blog posts and articles before, one of the cool things that you can do with Enterprise Vault is to search for all the items which have attachments.  To do this follow these simple steps:

Launch Advanced Browser Search

Many people will be familiar with integrated search of Enterprise Vault from inside Outlook.  Some people may also know about Browser Search.  You can extend browser search by using Advanced Browser Search.  To do this amend the URL that you go to, as follows:
 

The ?Advanced=3 is the extension to the URL and will bring you a page for searching with many more options on it than normal

 

Search based on number of attachments

Part way down the search...
Read more
How to configure monthly partition rollover
Rob.Wilcox | 23 Jan 2013 | 0 comments

 

Configuring partition rollover is an aspect of Enterprise Vault that can have many good side effects such as making the current active partition more lean, and therefore faster to backup.  Below are the steps to take to configure monthly partition rollover:
 
a. Create some partitions
In order to rollover you will of course need to set up some partitions.  If you want to do rollover monthly then perhaps setting up the first 6 months of partitions is the best thing to do.  You create them underneath the Vault Store in the VAC, and after you have created some you'll see something like this:
 
 
b. Change the first 'Ready' partition to rollover on a particular day
It might be that you want to start this right...
Read more
Introducing Enterprise Vault Office Mail Apps for Exchange and Office 2013
StephenConnolly | 21 Jan 2013 | 1 comment

In previous versions of Exchange OWA, Enterprise Vault has delivered its integration with OWA by dynamically modifying the web content served up by Exchange, an approach that was fraught with issues around setup and configuration, as well as requiring software to be installed on the Exchange server itself.

In EV 10.0.3 we are pleased to be able to announce our integration with Exchange OWA 2013 and Microsoft Office 2013 using the new Office Mail Apps feature. By going down this route we are using integration points recommended by Microsoft, as well as significantly simplifying the configuration of OWA for use with Enterprise Vault.

In addition, by delivering EV integration using an Office Mail App we can more easily deliver support across the range of browsers and form factors supported by Microsoft OWA 2013. In the initial release support for the full range of browsers across desktops, tablets and phones is pending, and we plan to extend this in due course....

Read more
No Archives when doing a Vault Cache Synchronisation
Rob.Wilcox | 21 Jan 2013 | 0 comments

 

I used to a nice working Enterprise Vault environment, then for some reason when I came to recreate my Vault Cache today, I couldn't get it to Synchronise.

 

I reviewed my client log and encountered the following which seemed like it might be helpful:

 

21/01/2013 09:55:02.292[3708][H]: HDR: Requesting page: ListArchives.aspx

…

21/01/2013 09:55:02.903[3708][M]: Body is <?xml version='1.0' encoding='utf-8'?><MDCSyncResponse hr='0' msg='SUCCESS'><ListArchivesResponse><Archives Date="1358762102" /></ListArchivesResponse></MDCSyncResponse>

21/01/2013 09:55:02.904[3708][L]: ~CInternetSendDataBase::ReadResponseBody

21/01/2013 09:55:02.904[3708][L]: StatusCode = 200

21/01/2013 09:55:02.904[3708][L]: ~...

Read more
Enterprise Vault - Getting Started
Rob.Wilcox | 20 Jan 2013 | 0 comments

 

It occurred to me just the other day that my blog has a whole variety of information on it relating to Enterprise Vault, but quite a bit of it is at a deep technical level.  I mean, there is nothing which covers the ‘basics’.  There is nothing to say ‘Where do I go to get started?’.

I’m going to correct that in a series of blog posts under the ‘Getting Started’ umbrella.  They will have a tag assigned to them, so you can find them quickly.  Some of them will also go in to a bit of technical detail, but for the most part I will (attempt to) keep them light.

 

So try this link, hopefully it'll show up in search results soon :)

https://www-secure.symantec.com/...

Read more
What is the Enterprise Vault Outlook Add-in?
Rob.Wilcox | 20 Jan 2013 | 6 comments

 

One of the things that is mentioned a lot on these forums is the Enterprise Vault Outlook Add-in.  But what is it?  

In a nutshell the Enterprise Vault Outlook Add-in provides a number of abilities to Outlook users: 

Possibly the most common thing that it allows you to do is to retrieve items that have been archived.  The Add-in is closely integrated with Outlook so when you double click on an item which is archived Outlook passes control to the Add-in and the Add-in then performs a number of actions which eventually include displaying the retrieved version of the archived item.

It has other actions such as archiving, restoring, deleting, cancelling, PST migration, searching and an Archive Explorer component which allows the archive to be viewed along with it's structure.

The Add-in is governed by the Enterprise Vault Desktop Policy associated with the users mailbox and archive.  This policy controls which...

Read more
Enterprise Vault 10.0.3 Released
Rob.Wilcox | 18 Jan 2013 | 15 comments

 

I just spotted on FileConnect that Enterprise Vault 10.0.3 is released.. so go and grab it.

Whilst you're waiting for it to download, you might want to watch some of these videos over on the Connect Forums:

Exchange 2013 OWA Support (Introduction)

Exchange 2013 OWA Support (User Actions)

Exchange 2013 OWA Support (Deployment)

Exchange 2013 OWA Troubleshooting

 
Read more
Exchange 2013 and Enterprise Vault
Rob.Wilcox | 18 Jan 2013 | 3 comments

 

I've just seen the first few technotes coming out relating to Enterprise Vault 10.0.3 (not quite released yet it seems) and Exchange 2013.  Here are links to each of them:

TECH200516 - Exchange 2013 items with attachments archived via the Content Management API cannot be exported to PST using Discovery Accelerator, or viewed in Outlook using Archive Explorer

There is a registry key to 'fix' this.  The key has to be put on the Enterprise Vault server.

 

TECH199617 - Users temporarily lose Enterprise Vault functionality after their mailboxes are migrated to Exchange 2013

Looks like it is fixed after the next mailbox synchronisation activity from the Enterprise...

Read more
What is a Placeholder?
Rob.Wilcox | 20 Jan 2013 | 0 comments

 

It is a term that many people in Enterprise Vault will know about.  It is used in Enterprise Vault File System Archiving, but even if you don't use FSA then you may still know what it is.  Essentially it's a 'shortcut' or stub which points to the archived file.  In order to process the retrieval of a placeholder then the Enterprise Vault placeholder service has to be involved.  If that isn't working, then retrieval of the item is going to fail.  It appears when you look at it in Windows Explorer to be exactly the same as the original file (except the little X in the icon), but it is in fact a special file which when an application opens the file (even notepad) forces Enterprise Vault to retrieve the original file.

 

Placeholders can be used when:

* The FSA Agent is installed on the file server (in the case of a Windows based file sever).  The volume...

Read more
How to configure remote (but local) storage for EV VS Partition Data
Rob.Wilcox | 14 Jan 2013 | 0 comments

 

In many of the articles, videos, blogs and forum comments that I've done I have more than likely referred to my 'simple' Virtual Machine environments which I have used for the last 6 years both at Symantec and now outside of Symantec.  All the time the storage has been local storage.  A drive letter directly on the Enterprise Vault server.  Of course many people run environments like that out in the real world too, but many if not most won't run environments quite like that.  In this article I will explain how to configure Enterprise Vault to connect to storage which is remote, and to use it for storage of archived items.

 
Decide where your remote storage is going to be
 
.. not too far away.
.. EV will do a ping test when adding the storage.  Strictly speaking not the best test in the world, but it...
Read more