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Archiving and eDiscovery Community Blog

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Enterprise Vault 8 SP 4 - Move Archive
Rob.Wilcox | 24 Jun 2010 | 0 comments

 With Enterprise Vault 8 Service Pack 4, the long awaited Move Archive feature was released.  There is a whole slew of information in the Administration Guide starting around page 70 which should be looked at before attempting a move, and of course you have your friendly lab environment to test on.
One quick though, how do you get to it?

Right click on your Archives in the Vault Admin Console, and you’ll see the option :

 

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VAC and Outlook Add-in – A problem – Part 2
Rob.Wilcox | 23 Jun 2010 | 0 comments

Another small problem encountered in the last couple of days is that we were seeing the following :

The issue as you can see is that the URL has two slashes in it.  It is shown when you click on the EV online link from the Vault Administration Console (VAC)

This can be easily corrected by editing the INSTALLPATH in the registry, as shown below :

 

The big question, how did it get like this in the first place?

It occurs if you install the VAC, then the EV Outlook Add-in.  If you do it the other way around, the VAC install updates the INSTALLPATH to not have the extra slash.  In short, the EV Outlook Add-in adds a trailing slash to the INSTALLPATH and if that is the last thing installed the links in the VAC don’t work.

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VAC and Outlook Add-in – A problem – Part 1
Rob.Wilcox | 23 Jun 2010 | 0 comments

Recently I discovered a little oddity with installing the VAC and the Outlook Add-in on the same machine.

If you install (for example) the Enterprise Vault 8 Service Pack 4 Cumulative client from here, then try to install the VAC, you will get the following pop-up :

 

The workaround at the moment is to install the VAC first, then the hotfixed client.

Straight service pack to service pack versioning works, it’s only a problem if you need/want a hotfixed client THEN the Vault Administration Console.

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Strange MAPI errors?
Rob.Wilcox | 23 Jun 2010 | 2 comments

If you use Outlook 2007 on your Enterprise Vault Server you might notice occasional “odd” MAPI errors.

If you do then you might fall in to the realm of this article :

http://seer.entsupport.symantec.com/docs/351405.htm

Essentially Outlook 2007 introduced a limit to the number of objects/sessions it would support.  This limit is 32, well, strictly it’s a 4 Kb block of memory.  The processes and threads in Enterprise Vault use these sessions, and you can get odd connection errors when threads try to do MAPI activity as your approach and “break” the limit.  You get an event like this one logged in the event log :

3880002            11:02:51.217     [8500]  (MigratorServer)    ...

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Do Not Archive - Single Item
Rob.Wilcox | 22 Jun 2010 | 0 comments

Sometimes people want to mark messages in Outlook as Do Not Archive.  This functionality exists in the Enterprise Vault Outlook Addin.  Here is what you can do :

Firstly you have to be using the full client, not the HTTP client.  Note: I have not tried DCOMOverrideRPCHTTP.

If you use the full client, you get to the “Do Not Archive” checkbox as follows, depending on your Outlook version :

Outlook 2007

Open the item, by double clicking on it.

Click on the Office symbol at the top left of the item :

 

And then click on Properties

Lastly you’ll see the checkbox, on the Enterprise Vault tab :

 

Outlook 2003

You get to the same dialog by opening the item, and...

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OUTLVBS.DLL Checks
Rob.Wilcox | 21 Jun 2010 | 1 comment

A new check added to Enterprise Vault 8 Service Pack 3 is around OUTLVBS.DLL.  Our forms don’t work without this DLL, so it’s kind of important.  If you using the Outlook Addin from EV 8 SP 3 or later, and OUTLVBS.DLL can not be found in the same folder as Outlook.exe, then you will see the following pop-up.

A “quick way” to correct this is to copy the .DLL from another machine to the same folder as Outlook.exe, and restart Outlook.  That should fix it.  There are of course other methods, which may be listed on Microsoft’s knowledgebase.

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Elective Archiving
Rob.Wilcox | 21 Jun 2010 | 0 comments

Rather than archiving everything in every single mailbox that Enterprise Vault encounters, some customers configure what I would term “elective archiving”.  By this I mean that by default nothing is archived in an end-users mailbox, except things in one particular folder.  If this is something that fits your business requirements, read on.

EVPM becomes your friend in order to accomplish the goal here.  You have to use EVPM to set the overall mailbox to “Do not archive”, and then to mark/make a particular folder as archivable.  Here is an example of the EVPM script you might use :

 

[Directory]
directorycomputername=evault1
sitename=EV Site 1

[Filter]
name = filterA
CreateShortcut=true
DeleteOriginal = true
unreadMail = true
UseInactivityPeriod = true
InactivityUnits = days
InactivityPeriod = 0
UsePercentageQuota = false

...
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Exchange 2003 Version Information
Rob.Wilcox | 21 Jun 2010 | 0 comments

One of the things that I almost always forget is what version numbers relate to which versions of Exchange server.

In Exchange 2003 we have :-

6944.4 Exchange 2003 RTM

7226.6 Exchange 2003 SP 1

7638.2 Exchange 2003 SP 2

It is also worth noting that Exchange 2003 base release is supported for Enterprise Vault *archiving*, but Outlook Web Access isn’t supported until Exchange 2003 SP 1 is applied.

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Exchange Server version information
Rob.Wilcox | 16 Jun 2010 | 0 comments


I’ve seen several articles on the internet which list Exchange 2000 version information, others that list Exchange 2003 version information, but I’ve been searching for a while for a listing of ALL the versions.

Here some of the individual versions :

Exchange 2000

http://www.petri.co.il/what%27s_my_e2k_sp_version.htm

4417.5 = Exchange 2000 RTM

4629.1 = SBS 2000 Exchange 2000

4712.7 = Exchange 2000 SP1

5762.4 = Exchange 2000 SP2

6249.4 = Exchange 2000 SP3

6396.1 = Exchange 2000 Post-SP3 Super Roll-up

63xx/64xx = Exchange 2000 Post-SP3 Hotfixes

Exchange 2003

...

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Using Log Parser
Rob.Wilcox | 16 Jun 2010 | 0 comments


You can use Log Parser for a huge variety of things, including looking at Enterprise Vault data.

Grab a copy from :

http://www.microsoft.com/downloads/details.aspx?FamilyID=890cd06b-abf8-4c25-91b2-f8d975cf8c07&displaylang=en

After installing that you can write some fairly powerful queries rapidly.  Here are a couple of examples :-

LogParser.exe -i:EVT -o:CSV "select DISTINCT ComputerName,EventLog,EventID,EventTypeName,EventCategoryName,SourceName,Strings,Message into C:\testev1.csv FROM '\\evault1\Symantec Enterprise Vault' WHERE (EventTypeName = 'Error event' AND EventID NOT IN(13360;6796)

And

LogParser.exe -i:EVT -o:CSV "select DISTINCT...

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