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Archiving and eDiscovery Community Blog
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Rob.Wilcox | 09 Jun 2011 | 1 comment

If you want to know which file types are in a particular FSA File Type Group, you can run the following types of query :

SELECT     FileGroup.FileGroupName AS FileGroupName, 
           FSP.FileTypeExtension AS FileExt
FROM       FileGroup INNER JOIN
           FileGroupFile ON FileGroup.FileGroupEntryId = FileGroupFile.FileGroupEntryId
               INNER JOIN  FileSpecification FSP
               ON FSP.FileTypeIdentity =  FileGroupFile.FileTypeIdentity

The one above lists all file type groups, and the file extensions associated with them.

SELECT     FSP....

Rob.Wilcox | 08 Jun 2011 | 0 comments

Another great little way of monitoring what’s happening when you are checking out what might be wrong with synchronising/building Vault Cache is VCView.

Open your favourite browser and go to http://ev-server-name/EnterpriseVault/VCView.aspx

You’ll see a page like this :

At this current stage, if you do BITSADMIN /LIST /VERBOSE you will see the job to download that file exists, eg

BITSADMIN version 3.0 [ 7.5.7600 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

GUID: {E517984F-146B-...

Rob.Wilcox | 08 Jun 2011 | 0 comments

During the day today I’ve been happily rebuilding my Vault Cache, following a Vault Cache reset that I initiated.  That is I was happily rebuilding it until I left the office, and connected again using VPN.

Now the current .DB file which is being downloading keeps “hanging”, either literally doing nothing, or throwing a transient error.  I only spotted it because I’m waiting for the last 200,000 items in my Vault Cache to download for a different test.

I’m using Windows 7 x64, so using BITSADMIN I can see the state of the job as follows :

BITSADMIN /LIST /VERBOSE

BITSADMIN version 3.0 [ 7.5.7600 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for...

Rob.Wilcox | 06 Jun 2011 | 0 comments

A question which is often asked of Enterprise Vault is around browser support, and in particular “legacy” browsers.  It is often commented on the Connect Forums that Enterprise Vault now requires Internet Explorer 7 or higher.  There are a lot of different reasons for not certifying/supporting older browsers, and a lot of emotion goes into it.  I won’t cover that here though !  What I did want to highlight was that Symantec is not the only one doing this.  Take a look at :

http://gigaom.com/collaboration/google-apps-to-drop-support-for-older-browsers/

<snip>

So after Aug. 1, Firefox 3.5, Internet Explorer 7, and Safari 3 will no longer be supported.

</snip>

Rob.Wilcox | 27 May 2011 | 0 comments

Whilst a short blog entry can’t do a topic like this justice in terms of covering all the information needed, it did come up as an interesting question today on the forums.  The question really is :

How does Enterprise Vault perform in a virtual environment?

The answer is that it performs well, and there is a fair amount of useful information in the Performance Tuning Guide ( I couldn’t find an EV 9 one, so please let me know the link if you do find it ! )

http://www.symantec.com/business/support/index?page=content&id=TECH64450

In short a well configured virtual environment, be it VMWare Workstation, VMWare ESX/GSX, Microsoft Hyper V, etc, etc, should work well… but of course you are increasing the variables somewhat.  By that I mean you...

Caren Havelock | 27 May 2011 | 0 comments

On May 16, 2011, Autonomy announced that they are acquiring Iron Mountain Digital (IMD) assets including:

  • NearPoint technology gained from acquiring Mimosa Systems
  • Hosted Digital Record Center for Compliant Messaging
  • E-Discovery Suite, including products and solutions gained from acquiring Stratify

Per the press release, the acquisition did not include the Iron Mountain Technology escrow service, Medical Archive services and other smaller operations that were recently shut down by Iron Mountain. The transaction is expected to close in July 2011 and is subject to customary closing conditions.

Does this affect you?

We would like to take this opportunity to invite IMD and Autonomy customers to migrate to Symantec solutions, and avoid the uncertainties and/or product consolidation at the hands...

Rob.Wilcox | 22 May 2011 | 0 comments

I happened to find an interesting technote this lunch time, which describes some best practice registry keys for Enterprise Vault servers.   It's definitely worth reviewing ..  and if you vary from these post comments to say which, and why :

http://www.symantec.com/business/support/index?page=content&id=TECH71173

Rob.Wilcox | 21 May 2011 | 1 comment

A few people have asked the question in the last week or two..  The question is whether there is a way to delete “thousands” of archives at a time.  The answer to this at the moment is no, you can’t do that.  The Enterprise Vault API doesn’t allow you to delete archives, and the Vault Admin Console only allows you to delete one at a time (you can’t multi-select).

It’s a bug-bear for some, especially those that have run scripts and gotten a lot of archives created, sometimes in error, or for those that have large organisations and are processing many, many leavers (and new hire) requires.

So if it’s a problem that is high on your list, then you should contact the Account Management or Product Management teams and request the feature be added – or pop it in the Ideas section, and everyone can vote on it.

EDIT: Vote on Fredrik's idea : http://www.symantec.com/connect/ideas/bulk-...

tbarassi | 19 May 2011 | 0 comments

Big news today on the archiving and eDiscovery front with Symantec’s  announcement that we have signed a definitive agreement to acquire Clearwell  Systems. The combination of Symantec’s market leading Enterprise Vault integrated content archive and Clearwell’s market leading eDiscovery platform will position Symantec as a full service solution for enterprise information management and eDiscovery.  We also congratulate Clearwell on their recent “leader” rating in Gartner’s just released eDiscovery Magic Quadrant http://www.clearwellsystems.com/ediscovery-news/pr..., and we are excited at the prospect of having their exceptionally talented team join Symantec. Please see this site for further details: ...

Rob.Wilcox | 19 May 2011 | 0 comments

A colleague of my pointed these out the other day, and it’s actually quite interesting.  The issue is that Enterprise Vault was shutting down because of the number of errors encountered, and whilst it’s bad that the errors are being logged, not all errors are equal.  Sometimes people want to override this shutdown, and it’s described in these two links :

http://www.symantec.com/business/support/index?page=content&id=HOWTO32035

http://www.symantec.com/business/support/index?page=content&id=HOWTO31812

So the first link – even though the formatting for me, is a bit … wrong… shows you a bunch of different registry keys such as :

See Critical
See DelFilesOlderThanHours
See DelFileTypes
See...