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Rob.Wilcox | 12 Apr 2011 | 0 comments

 

Some people commented recently about an "issue" they see when running the Enterprise Vault 9 Deployment Scanner.  They see a message indicating that Sharepoint 2003 was detected per this message :

Microsoft SharePoint Portal Server 2003 has been detected, which is no longer supported. For the latest information on the supported versions of Microsoft SharePoint Server see the Enterprise Vault Compatibility Charts at http://entsupport.symantec.com/docs/276547.

Unfortunately that is the way that things are.  Enterprise Vault 9 no longer has support (ie the code was removed!) to archive or process Sharepoint 2003 servers.  The options available to you then, at this time are :-

a/ Upgrade Sharepoint

b/ Remove your Sharepoint data/targets.

Rob.Wilcox | 07 Apr 2011 | 0 comments

 

A question came up today about the Enterprise Vault Outlook Addin and "more" languages.

As you may know the Addin already ships in quite a few languages, and that list increases over time.  For Enterprise Vault 2007 we shipped the following :

Danish

German

English

Spanish

French

Hebrew

Italian

Japanese

Dutch

Swedish

Traditional Chinese

Simplified Chinese

 

For Enterprise Vault 8 Polish and Russian were added to the list.

For Enterprise Vault 9 Korean was added (actually it was added in EV 8 Service Pack 1)

And in Enterprise Vault 10 ... oh, well, sorry, I'm not allowed to say in case some people arrive in the middle of the night and beat me up.

There is a nice section or two in the Compatibility Charts, these cover what has been localised in each of the major...

Rob.Wilcox | 04 Apr 2011 | 0 comments

 

A few weeks ago a colleague asked what was “included” in the OVStoreSize calculations.  On the Enterprise Vault Outlook client, Vault Cache consists of largely two components :

* Metadata cache

* Content cache

You always get the metadata cache – one per archive that you are synchronising with.  The Content Cache is dependent on policy.  As an Enterprise Vault Administrator you can specify the maximum size of the Vault Cache, using the registry key OVStoreSize (on each client) or the policy setting.  Users can also configure the maximum size by going in to the properties for Vault Cache once setup (from the Tools menu in Outlook)

In the users Desktop Policy you can see the setting for the size allowed :

 

You can see it can be based on a hard-maximum or a percentage of free space at the time of setting...

Rob.Wilcox | 31 Mar 2011 | 1 comment

 

Today, March 31st, has been declared World Backup Day.

 

When did you last do it?

 

http://worldbackupday.net/

http://gigaom.com/collaboration/world-backup-day/

Rob.Wilcox | 29 Mar 2011 | 0 comments

 

If you have storage expiry enabled, and you have enabled the Expiry Report button in Outlook, end users can click on the button and get a "live view" of what data is about to be expired from Enterprise Vault.

The way that this works is that the button in Outlook makes a call to searcho2k.asp, passing a parameter to indicate that you want to receive the Expiry Report (rather than the more normal "integrated search" web page).  On the server side of things, the index for the users archive is queried for items which are about to expire (based on retention category etc) and then the results returned to the client.  Remember that you can set expiry based on archived date or modified date (the default being archived date).

 

This is what the request looks like when it comes on to the Enterprise Vault Server :

 

 

2011-03-29 09:14:19 192.168.1.2 GET /EnterpriseVault/searcho2k.asp server=...

Rob.Wilcox | 29 Mar 2011 | 0 comments

 

One of the interesting things in Exchange 2010 is the Throttling Policies which Microsoft have introduced.  In Enterprise Vault we have a script with instructions which adds an unlimited/unrestricted policy and puts the task service account/mailbox into that policy.  But what does it look like on startup?

 

45313:46:40.332 [6448](ArchiveTask)<9708>EV:LCExchangeVersion::IsExchange2010orAbove (Entry) |

45413:46:40.332 [6448](ArchiveTask)<9708>EV:MCExchangeVersion::IsExchange2010orAbove|CExchangeVersion::IsExchange2010orAbove - Valid: [TRUE]

45513:46:40.332 [6448](ArchiveTask)<9708>EV:MCExchangeVersion::IsExchange2010orAbove (Exit) |Success  [0] |

45613:46:40.332 [6448](ArchiveTask)<9708>EV:MCAgentTask::CheckRunningAccountForMailbox - Executing query ((&(objectCategory=person)(|(&(msExchVersion<=2251799813685248)(!(msExchVersion=2251799813685248)))(!(...

Rob.Wilcox | 24 Mar 2011 | 4 comments

 

An old, old “bug” has been addressed in the upcoming release of Enterprise Vault 9.0.2.  When exporting an archive to PST, you could specify a size limit for the file bigger than 1.5-1.8 Gb.

 

Now you can !

 

Before :

After :

 

You can now go up to 20 Gb for a Unicode PST, 1.5 Gb for the old-school “2Gb max” ANSI PST.  And yes, it works.

Here is a nice picture of two exports of the same archive ..  One where I picked 2.2 Gb for the size, and one where I picked 3.6 Gb for the size of each PST :

Rob.Wilcox | 24 Mar 2011 | 0 comments

 

As a good practice to follow, it is an idea to export the contents of the IIS Metabase before making significant changes to IIS configuration.  Especially if it's "several" changes, that you're likely to forget about within 5 minutes of making them!

To export the metabase follow these simple steps you can backup/restore the whole configuration by opening IIS Manager, and right clicking on the server name and choosing "All Tasks" -> "Backup/Restore Configuration" :

You can also export just the web sites by right clicking on the Web Sites node, and choosing “All Tasks” –> “Save Configuration to a File” :

 

This puts the configuration out to an XML file, that you can specify, and optionally...

Rob.Wilcox | 22 Mar 2011 | 0 comments

 

A colleague of mine contacted me the other day and offered to create an "official" article to describe the issues that some people have encountered with PSTDisableGrow since using the Enterprise Vault 9.0.1 Outlook Addin.

 

The article is here : http://www.symantec.com/business/support/index?page=content&id=TECH156088

 

For those who are watching .. it's also described "properly" in the EV 9.0.2 documentation.