Video Screencast Help
Search Video Help Close Back
to help

Archiving and eDiscovery Community Blog

Showing posts in English
Shared Archives
Rob.Wilcox | 09 Jun 2010 | 0 comments

One of the things that Enterprise Vault allows you to create is Shared Archives.  These don't have a mailbox associated with them, and don't have a folder structure, ie they are "flat" or "unstructured" (some people will remember this was the case in the early days of EV with mailbox archives).

I'm curious if people use them extensively, or for specific purposes.  Do you use them?

One of the ways of creating these archives is to use EVPM, but you can also create them directly in the VAC.  You can use either method to give people permission to items in the archive, and like a regular archive you can choose whether those permissions are read/write/etc.

Read more
Opening archived items with the 8 SP 4 client
Rob.Wilcox | 09 Jun 2010 | 0 comments

One of the newest entries on the late breaking news article for EV 8 SP 4 (http://seer.entsupport.symantec.com/docs/350361.htm)  is an issue relating to opening archived items with the 8 SP 4 client when you have those items in Vault Cache.

The issue that the item doesn't get pulled from your Vault Cache, it's downloaded on the fly from the EV server.

This of course has a couple of side effects notably :-

* Load on the EV server
* Inability to open the item, when you have no connectivity to the EV server.

The good news is that this is fixed now along with a few other issues described in : http://seer.entsupport.symantec.com/docs/354789.htm

Read more
Mediterranean Shipping Migrates from EMC EmailXtender to Enterprise Vault to Archive Exchange and SharePoint
bmarkey | 02 Jun 2010 | 0 comments


In case you missed it, Mediterranean Shipping has implemented Enterprise Vault to archive Exchange and SharePoint after having difficulties with EMC EmailXtender. 

Mediterranean , the worlds second-largest container ship operator with 35,000 employees and 400 vessels across the globe, has implemented SharePoint to improve collaboration among their employees across all of its office locations.  "Our SharePoint  is something that's relatively new and growing by about a terabyte every year," Fabio Cattasi, chief technology officer for Mediterranean Shipping explains. "Unfortunately not all of our communcations come in by email.  We still get faxes, and those have to be scanned and saved as images into SharePoint."

"The level of growth in SharePoint is much greater than Exchange, as we have SharePoint libraries with hundreds of thousands of documents inside," adds Sergio Fedelini,...

Read more
Top 20 Most Valued Knowledge Base Articles - Updated June 2010
Swathi Turlapaty | 27 Jul 2010 | 1 comment

Top 20 Backup Exec Articles

Rank

 Article ID

Article URL

1

274163

How to push install the Backup Exec Remote Agent for Windows Servers for versions 9.x and above

2

285753

Backup Exec 11d Best Practices Guide: Agent for Microsoft Exchange...

Read more
VAC and Outlook Add-in
Rob.Wilcox | 28 May 2010 | 0 comments

Prior to Enterprise Vault 8 Service Pack 4 if you installed (or tried to install) the VAC and the EV Outlook Add-in on the same machine you could get into all sorts of issues whereby one or the other wouldn't work, and upgrading one or the other was nearly impossible.

EV 8 SP 4 changes this.  It is now supported to have them both installed on a client machine.

Read more
Which policy is applied?
Rob.Wilcox | 28 May 2010 | 0 comments

In some environments where there are several desktop/mailbox policies in use, it is necessary to work out which policy a particular user has applied to them.  This is particularly useful when an end user reports that some particular functionality is missing, or wrong, and you are "sure" based on the policies that it should be right !  Here is how to check which policy is applied :

Open the Vault Administration Console.

Expand Targets

Right click on Exchange and select "Display Policies Assigned to Mailboxes" as per this screenshot :

Type in the persons name who you are looking for, or click OK, and you'll see a list appear like this :

 

Read more
Official Outlook 2010 Technote
Rob.Wilcox | 28 May 2010 | 0 comments

Product Management have released an official technote discussing and describing when the Enterprise Vault Outlook Add-in will support Outlook 2010.  Take a look here :

http://seer.entsupport.symantec.com/docs/354858.htm

Read more
Archive Explorer off a folder
Rob.Wilcox | 27 May 2010 | 4 comments
You can launch Enterprise Vault's Archive Explorer from the button on the Outlook toolbar, but what if you don't or can't allow the button (for some reason)?  You can remember the URL, and put it into Internet Explorer.. or you can do something a bit slicker, and launch Archive Explorer off a folder from within Outlook.  I'll explain how :
 
Create a new folder in Outlook
 
Any name will do, and leave it at the default of Mail and Posts for the type of items in it.
 
Now click on the folder and go to the properties
 
Click on Home Page
 
In the Address dialog put in the URL in a similar manner to this :...
Read more
VaultCacheStoreID
Rob.Wilcox | 26 May 2010 | 0 comments


So the question is ..  What is VaultCacheStoreID?

For those avid readers of the EV 8 Registry Guide, you will see things like :

OVEnabled
HKEY_CURRENT_USER
\SOFTWARE
\KVS
\Enterprise Vault
\Client
\VaultCacheStoreID

DWORD
0—Turns off Vault Cache for this user. No new Vault Cache is created.
The user has access to an existing Vault Cache, but no new items are
added to an existing Vault Cache.
1 — (Default) The user can enable Vault Cache.

Controls whether the user can enable Vault Cache.

Note: This registry value performs the same function as the Exchange
desktop policy setting “Make Vault Cache available for users”, which
you can set through the Administration Console. For more information
on the policy setting, see...

Read more
MORE Search Results
Rob.Wilcox | 25 May 2010 | 0 comments

When you perform a search using Enterprise Vault's Outlook Addin you may quite often see this at the bottom of the results :



Several people have asked how this can be raised, some thinking that it can't.  Well, it can.  On the Enterprise Vault Server create a webapp.ini (ANSI file in the installation folder) and add to it :

ShowAllMaxResults=777

Now when you do the search you will see :

Read more