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Korbyn | 08 Nov 2010 | 0 comments

A handy trick I got to work the other day, a client wanted the Enable Mailbox Notification to come from their Help Desk and NOT the Vault Service Account, and who could blame them.  Fairly easy to do, though some SE's doubted me, but finally I get to contribute instead of leaching off the knowledge of JW.

 

1)  Give the VSA Send As rights to the Mailbox desired for notifications to come from

2)  Open up the EnableMailboxMessage.msg in Outlook.

3)  Go to View and enable the From: field

4)  Add the desired mailbox to the From: field

5)  Save message

This way your VSA won't be filling up with email questions from users.  And for those wondering why the VSA is being mail enabled, EV9.0 needs it to be so you can set the throttling policy in Exchange 2010.

You can also add a BCC if you like, if you want to be notified of new EV mailbox activations.  I'm sure if you're...

Rob.Wilcox | 08 Nov 2010 | 3 comments

 

I'm sure I should have spotted this article a LONG time ago, but I happened to find it the other day when trying to lookup an error code.  It's a good source of information and might help with investigation into an issue :

http://support.microsoft.com/kb/238119

Rob.Wilcox | 03 Nov 2010 | 0 comments

 

I wrote this simple vbscript + CDO combination to scan through a mailbox, and show the folder structure, and count the number of items in each folder:

servername="EXCH1"
mailboxname="DOG2"

Set objSession = CreateObject("MAPI.Session")
objSession.Logon "","",false,true,true,true,servername & vbLF & mailboxname
Set CdoInfoStore = objSession.GetInfoStore
Set CdoFolderRoot = CdoInfoStore.RootFolder
numcharstoindent=1

' Start at the very top of the information store
set oFolders = cdoFolderRoot.folders
if ofolders.count > 0 then
    wscript.echo "Mailbox : " & mailboxname

    for each ofolder in oFolders
        t = checkmsgsinfolder(ofolder, objSession)
    next
else
    wscript.echo "...

Rob.Wilcox | 02 Nov 2010 | 0 comments

 

Here is a little bit of vbscript that will process a mailbox, using CDO, and dump out the attributes of messages :

 

debugon=true
servername="EXCH1"
mailboxname="DOG2"

Set objSession = CreateObject("MAPI.Session")
objSession.Logon "","",false,true,true,true,servername & vbLF & mailboxname
Set CdoInfoStore = objSession.GetInfoStore
Set CdoFolderRoot = CdoInfoStore.RootFolder

' Start at the very top of the information store
set oFolders = cdoFolderRoot.folders
if ofolders.count > 0 then
    for each ofolder in oFolders
        if debugon = true then
            wscript.echo ""
            wscript.echo "Processing : " & oFolder.Name
...

Rob.Wilcox | 26 Oct 2010 | 0 comments

 

I happened to find a really useful link tonight, as a result of a question on the forums.

Check out all this lovely documentation on Enterprise Vault : http://www.symantec.com/business/support/index?page=content&id=DOC2200

Rob.Wilcox | 25 Oct 2010 | 2 comments

One of the things that you can do with the Outlook 2010 Enterprise Vault 9.0.1 client is to add extra buttons to the Outlook “Quick Access Toolbar”.  To do this, as you can see in the screenshot below, you click the icon to the right of the toolbar (which is at the top left hand corner of Outlook) :

From there you click on More Commands to go to this window:

There is a ton of stuff that can be added to the toolbar.  The things we want are accessible on the Enterprise Vault Tab option in the drop down list called “Choose commands from:”, as you can see below I simply select it from the drop down list :

Once I’ve selected it, I see the Enterprise Vault operations, and on the right hand side...

Rob.Wilcox | 21 Oct 2010 | 0 comments

 

Previously I have written that the Enterprise Vault client log file shows the connection states of Outlook.  It is a number shown from this list :

                        evConnectionUnknown = 0,
                        evConnectionOnline = 1,
                        evConnectionOffline = 2,
                        evConnectionNoExchange = 3,
                      ...

Rob.Wilcox | 19 Oct 2010 | 0 comments

As many people are aware from Product Managements announcement the other day, shortly an Enterprise Vault Outlook Add-in version 9.0.1 will be released which will work on Outlook 2010 32 bit AND 64 bit.

There is one small oddity that I discovered, that is worth sharing with the community ..

The screenshot shows my 64 bit Windows 2008 R2 machine running Outlook 2010 64 bit, with the Enterprise Vault Outlook Add-in installed.  Unfortunately because of the single installer being provided, the install location on a 64 bit machine will always be \Program Files (x86).  It’s not a big deal, but worth knowing in case you ever need to “find” the binaries.  The actual binaries are in the highlighted subfolder.

The screenshot below shows a 64 bit machine with 32 bit Outlook, and therefore the 32 bit add-in … Installed from the same MSI...

Rob.Wilcox | 18 Oct 2010 | 10 comments

One of the things to keep an eye on with regards to an Enterprise Vault Servers health is the MAPI profiles that sometimes build up.  Lots of work has been done in the past with Enterprise Vault tasks to make sure that they are well behaved in cleaning up their profiles, but .. well sometimes it can go wrong, right? :)  Take a look at how many profiles you’ve got, and clean up any old ones :

Rob.Wilcox | 14 Oct 2010 | 0 comments

After spending a little bit of time downloading the Android Emulator, here are some screenshots of the Enterprise Vault Mobile Search application :

First of all the logon dialog :

Now the general search page :

The results :

Lastly an individual result :