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Archiving and eDiscovery Community Blog
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Rob.Wilcox | 08 Dec 2013 | 0 comments
 
 
The Enterprise Vault Vault Cache and Virtual Vault functionality has made a great impact to the end user experience that people have when working with archived emails in Outlook. Under the covers though there is a set of files that people often wonder about. These are the .DB files which make up the 'Content Cache' of Vault Cache/Virtual Vault. In this blog I'll explain a little bit about the files.
 
The files existed in the previous incarnation of offline usage of Enterprise Vault, which was called Offline Vault, and actually the structure and contents haven't varied that much in their new life of Vault Cache. You may see a collection of these files on one of my tests systems below:
 
vault-cache-files1.png
 
The files vary in size, and have a special file...
Rob.Wilcox | 05 Dec 2013 | 0 comments
 
 
From time to time Enterprise Vault administrator may wish to change the content of shortcuts that are built by the system once an email has been archived. I don't think it's something that happens 'all too often' because it's possible to test out quite well in a lab environment what a resulting shortcut will look like depending how you have configured it. But .. sometimes there is a need to change the policy. In this blog I'll explain the way to make the change, and what to look out for.
 
The shortcut policy is shown below:
 
shortcutpolicy.png
 
You can see how it's made up of a number of different components and features to make the resulting shortcut look like, well, a shortcut, rather than the original item. There is even the option to keep the...
Rob.Wilcox | 02 Dec 2013 | 0 comments
In the Enterprise Vault Desktop policy associated with each user who is enabled for email archiving is an option called 'Content Strategy'. In this blog I'll explain a little bit about that setting, and what it might mean for end-users.
 
The screenshot below shows the desktop policy for my users:
 
Image_8.png
 
As you can see the Content Strategy has three options:
 
- Do not store any items in the cache
 
This is the most secure options, since there will be no archived items stored on the users workstation. The problem with this though is that the user will not be able to access the full item relating to an archived item when they are off the network.
 
- Store all items
 
This option is possibly the...
Rob.Wilcox | 29 Nov 2013 | 2 comments
A few days ago I was asked a question via my blog about Enterprise Vault and Windows 2012 Deduplication.  I've done a little research and this blog post is the result of that.  First of all when you read about it on Technet it would sound at first site that this will not be able to play nicely with Enterprise Vault File System Archiving:
 
 

Data Deduplication Characteristics:

 
1) Transparent and easy to use: Deduplication can be easily installed and enabled on selected data volumes in a few seconds. Applications and end...
Rob.Wilcox | 26 Nov 2013 | 0 comments

 Much of the work/thoughts behind this post come from Jochen Koecher, I've just done the leg work of doing screenshots and writing stuff down in a slightly different format. The blog posts discusses a lesser-known field in the Enterprise Vault Directory Database called BackupModeRefCount. When you put a Vault Store into and out-of backup mode this field is used to keep track, as a counter of sorts.

So to get to the nuts and bolts of this ...

set-vaultstorebackupmode lots evsql VaultStore

This puts my Vault Store called lots into backup mode. You can see this in SQL:

2013-11-26_13h28_30.png

If I do the same command again, you can see the reference count has gone up:
 
2013-11-26_13h28_47.png
 
Now...
Rob.Wilcox | 25 Nov 2013 | 1 comment

I just spotted that Exchange 2013 Cumulative Update 3 was released by the Exchange team at Microsoft. It's a huge 1.5 GB in size.  It's great to see updates coming out so quickly, it means that problems are being addressed in nice, quick order.

Before launching the installer though and updating your Exchange 2013 environment take a moment to consider the Enterprise Vault Compatibility Charts.  They only go as far as Exchange 2013 Cumulative Update 2.  So..  in sort, until the charts are updated, don't update Exchange. You might break something in Enterprise Vault, and Symantec will not 'guarantee' that it can be fixed, until they have certified the Cumulative Update.

References:

http://www.symantec.com/DOCS/DOC6602

...

Marty Jost | 24 Nov 2013 | 1 comment

A New Federal Records Management Mandate

Federal agencies were issued a directive in November, 2011 by President Barack Obama to reform records management policies & practices.  The Presidential Records Management Directive (PRMD) instructed Federal Agencies to move from paper based records management to digitized formats – and even convert existing paper records to digital.  It’s a multi-year initiative covering all aspects of government record keeping.  The directive put the responsibility for defining implementation guidelines under the National Archive Records Agency (NARA).

Capstone Background

Today, records management is usually done with manual printing and filing processes.  The massive volume of email has made it difficult to keep up and many agencies have struggled to comply with the Federal Records Act, the Freedom of Information Act, and other information management regulations. 

The Capstone...

Rob.Wilcox | 23 Nov 2013 | 0 comments
In a previous article we discussed how to close off Index Locations in Enterprise Vault 10 in order to stop data being written to them. This will prevent the growth in disk space usage of where those volumes are. The next step might be that you really still have to free up some space, so you want to move some index volumes associated with particular archives. In this blog, I'll explain how.
 
The process starts with the Manage Indexes wizard. This can be access by right clicking on the 'Indexing' node in the VAC, and launching it from the pop-up menu, then clicking on 'Change Location':
 
Starting off
 
i1_0.png
This wizard has some great information in it to help you with the process, so if you are not familiar with doing this, or haven't done it in a while, read through...
interested_party | 22 Nov 2013 | 0 comments

We have all heard the horror stories of the administrator finding out that the last good backup was three months old after something has gone wrong.  Obviously, no one wants to loose months’ worth of work. Listed below is an article that can help verify that your backups are still going strong, and a best practices article for improved reliability. Please take a moment and ensure that your regularly scheduled backups are functioning as planned.

 

http://www.symantec.com/docs/HOWTO93848   How to verify backups are working
 

http://www.symantec.com/docs/HOWTO93836   Best Practices for Backing Up Clearwell eDiscovery

 

Rob.Wilcox | 20 Nov 2013 | 0 comments
Which retention category an email has been stored under is not something that users usually concern themselves with. For the most part, once it's archived it's archived, and they're done with it. From time to time though, users do want to know. So how can an end-user find out the retention categories which have been used?  Well, below I've listed a few different options which will help your users find the retention category if they need to:
 
- Archive Explorer
     - Has to be selected from Display Options on each folder
 
- Folder Properties
     - Has to be enabled in the policy, and works best with an update to client (10.0.4) and server (also 10.0.4). In the past this could be used when the DCOM or Full client was used, but that has all gone away and the Outlook Add-in for 10.0.4 provides the appropriate functionality in a single client.
...