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Archiving and eDiscovery Community Blog

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Rob.Wilcox | 30 Oct 2012 | 4 comments

 

For many people it may seem like an 'easy' question but for administrators new to Enterprise Vault who have deployed some or all of the available components, a question which sometimes pops up is :

How do I find the EV Vault Cache location?

The first thing to note is that this can be customised using the Desktop Policy setting:

 

If you don't change it then it will normally be located within the users profile folder, either c:\Documents and Settings\Username... or c:\users\Username...

 

But rather than guessing where it is the best thing to do is to use the Outlook Add-in Client trace to find out exactly where it is.  When you open the client trace file look for OVROOT:

...

Rob.Wilcox | 28 Oct 2012 | 0 comments

 

In the last blog post I showed how Enterprise Vault integrates in to Exchange 2003 OWA.  This blog post covers the integration with Exchange 2007 OWA.

The integration is simplified since the component that needs installing is only installed on the Client Access Server (CAS).  You don’t install anything on servers hosting just a mailbox role.  This is what the main page looks like:

 

Retrieval is nice and simple, a double click on an archived item will cause the item to be retrieved and displayed like this example:

 

You can archive and restore items.  Restoring an item shows you a dialog like this:

...

Rob.Wilcox | 29 Oct 2012 | 0 comments

 

In the last couple of posts I showed the Enterprise Vault integration in Exchange 2003 and Exchange 2007 Outlook Web App's.  In this post I will show you what Enterprise Vault looks like in Exchange 2010 OWA.

As with Exchange 2007 the integration point is much simpler, Enterprise Vault has a small MSI that needs to be installed (and maybe needs some configuration) on your Client Access Server (CAS).  If you have multiple then you'll need it installed on each.  Like the Exchange 2007 integration it does make things much simpler in an Enterprise, since there is nothing needed on the mailbox servers.

This is what the main window looks like:

 

The thing that many people think is missing here is that there is no EV toolbar.. then they go off to try and troubleshoot why not.  Well...

Rob.Wilcox | 26 Oct 2012 | 0 comments

 

Yes it's still there lurking in the background!  Some people do still use Exchange 2003, and users 'fight' with Outlook Web Access.  Enterprise Vault has for many years integrated in to the OWA experience, with the addition of an installable component on the Exchange Back-End server, and on the Front-End server (if one is deployed).   Below I'll show you how end users see Enterprise Vault in OWA:

Here is a sample mailbox that I have been using for some time:

 

You can see a number of things in the screenshot, for example:

* Indicator in the preview pane that this is an archived item.

* Icon the message in the list of messages-in-the-folder is the familiar shortcut icon.

* There are links at the bottom of the toolbar for 'integrated search' and '...

Rob.Wilcox | 25 Oct 2012 | 0 comments

 

In the last blog post I talked about what an MDC file is.  In this post I'll talk about it's companion(s) the .DB files.

The .DB files are shown in the screenshot below:

 

These are the content of your archive.  They can be built on the server and downloaded (using BITS all controlled by the Enterprise Vault Outlook Add-in), or can be populated pre-emptively by the Vault Cache trawler.  You get a variable number of these, depending on how much space you want to give over to Vault Cache.

With Outlook closed if you take a copy of one of these, and rename it to PST and attach it to Outlook, you'll see this:

Here you can see that the...

Rob.Wilcox | 24 Oct 2012 | 0 comments

 

Many people in the Enterprise Vault administration world have heard of an MDC file.  Not everyone knows what it is though..  or what it looks like.  Below I’ll explain and show you.

The MDC file is the Metadata Cache file.  It contains mail messages, these resemble your archived items, but they’re not ‘quite’ the same.  Essentially the folder structure will follow the structure of your archive, and the mails are actually stubs, containing only some of the message metadata, and a short snippet of the message body (no attachments etc).  Another way to look at it is that is your Virtual Vault.  Obviously the Enterprise Vault Outlook Add-in has lots of code in it which manipulates these items, and presents them to you in such a way that they can seamlessly be your ‘full’ archived items, metadata, attachments and all.

The screenshot below shows you an example of the file...

Rob.Wilcox | 21 Oct 2012 | 0 comments

 

An interesting registry key which not many people know about for the Enterprise Vault Outlook Add-in is theDeleteHiddenMsgBtnVisible setting.

When the key is added to

HKEY_CURRENT_USER \ Software \ KVS \ Enterprise Vault \ Client, and as a DWORD set to 1, then a new, hidden option is enabled.

This is the option to delete the hidden message, if found, on a folder by folder basis.  It can often be done instead of ‘zapping’ the mailbox, which is something which is done all too often.

The reason for deleting the hidden message is that sometimes it gets out of synch between the end user in Outlook cached mode, versus the online copy of the hidden message (which is what Enterprise Vault writes to)

Here is the Vault Information dialog before the registry key is added:

...

Rob.Wilcox | 17 Oct 2012 | 0 comments

One of the common questions when it comes to archiving of Exchange messages with Enterprise Vault is which date attribute is used when searching ..  well the answer is in the following technote:

TECH198491

Hope that proves helpful to you.

Chau Tran | 14 Oct 2012 | 3 comments

Hi All,

You may or may not be aware that Microsoft is discontinuing ISA and TMG and a few MS Frorefront products:

http://blogs.technet.com/b/server-cloud/archive/2012/09/12/important-changes-to-forefront-product-roadmaps.aspx

I wrote this doc purely because EV OWA needs migrating from ISA/TMG to UAG.

Hope it's useful to all.

Regards,

Chau

Kristi Davis | 13 Feb 2013 | 5 comments

Check out the following 'How To' Videos.

How to Remove an Exchange Server from Enterprise Vault
Take a look at this video based on article TECH50256.

Enterprise Vault Exchange 2013 OWA Support (Introduction)
Take a look at this video.

Enterprise Vault Exchange 2013 OWA Support (User Actions)
Take a look at this video.

Enterprise Vault Exchange 2013 OWA Support (Deployment)
Take a look at this...