Posted by Vijai Shankar, Sr. Product Marketing Manager at VeriSign, Inc.
We are seeing more and more articles about the difficulty remembering username and passwords. To add to the list along with our other stuff to remember i.e. household chores, birthdays etc., we now have to remember the new trend of security questions along with username and passwords. I was having a problem logging into one of my student loan accounts, which not only had a username and password but a set of security questions in a PARTICULAR order. Phew, needless to say I was locked out and had to call in, listen to some crazy call center music and after 15 minutes of waiting, spoke to an agent to unlock my account.
I saw this article in The Wall Street Journal about the daunting task of managing passwords, a complicated system she came up with, aggravated by the added task to manage answers to...