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Backup & Archiving Community Blog

Showing posts tagged with Configuring remove filter
Strange OWA timeouts?
Rob Wilcox | 25 Jan 2010 | 1 comment

By default the OWA extensions timeout a request to restore an item after 30 seconds.  This was previously not configurable.  In some environments this has posed a problem in the past, where some internal Windows API calls were taking a little bit of time to come back, with, for example, user->group membership details.

A fix for this was introduced and can be used with version EV 8 and  onwards

The fix is slightly dependent on whether you are using Exchange 2003, or Exchange 2007.  If it is Exchange 2003, edit your EVBackend.ini file to include a line like this :

 

exch1.1.exchange.restorerequesttimeout=45

(where exch1 is the name of the Exchange Server)

If it is Exchange 2007, edit the web.config file so that it has the following line added :

 

You will see a line in the EV OWA Diagnostic log file similiar to this when you've...

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DCOMOverrideRPCHTTP
Rob Wilcox | 25 Jan 2010 | 0 comments

One of the things that people mention about the EV client is that when RPC/HTTP is in use, even in a corporate office environment, the EV client drops-back to "lite" client functionality.  So it means that you don't get to choose which archive you want to manually archive something to, and you don't get the EV information tab on the properties of a folder.
 
The problem is that Outlook doesn't ever tell the extension whether RPC/HTTP is in use, or not.  There is no API, and the developers haven't worked out a way of prising it out of Outlook's information.  So the EV Add-in looks at the Outlook profile, and checks to see if it is configured to use RPC/HTTP at all.   If it is configured, then the "lite" functionality is invoked.
 
This annoys many customers.
 
A fix was introduced (post EV 2007 SP 4 hotfix, included in EV 2007 SP 5, and EV 8 SP 1 onwards) and can be activated by registry...

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The Enterprise Vault Tech Center - Learning Modules
rick_krieger@symantec.com | 30 Dec 2009 | 0 comments
The Enterprise Vault Tech Center contains the following brief learning modules for Enterprise Vault 8.0: 
  • Installing the Enterprise Vault 8.0 Outlook Web Access (OWA) Extensions for Microsoft Exchange 2003
  • Getting Started Wizard
  • Managing Partition Rollover
  • Desktop Policy Forms
  • Common Task Launch Pad (CTLP) for Exchange Administration
  • Vault Cache

There are several modules available for free.

Also, information on instructor led training can be found here:
http://www.symantec.com/business/training/index.jsp

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Using FSA with Apple Mac clients - public webinar, Thursday 5th November
Darren Locke | 03 Nov 2009 | 1 comment

We are repeating the FSA with Mac webinar we did last month on Thursday this week, 2PM EST, 11AM PST. Anyone who is interested in file archiving and using a Mac to access the archived content should attend. Registration is here:

https://www2.gotomeeting.com/register/631882339

Further details of the issues Mac systems can cause with FSA along with the solution can be found in my blog entry here:

https://www-secure.symantec.com/connect/blogs/usin...

Darren

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Netbackup Knowledge base documents
Ajju | 04 Sep 2009 | 3 comments
Document                     Description
No
 
320378            BUG REPORT: Vault internal error 286
 
 
330305           ...
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Summary - 9/1/09 User Group Meeting
Mark Garringer | 03 Sep 2009 | 1 comment

Our second meeting went very well. It was great to see returning faces as well as new faces at Adesa in Carmel!

19 people attended from 14 different orginizations around the Indianapolis area!

Phil Weingart gave a quick overview of the backup environment at Adesa, touching on design challenges and future projects. We also had two very successful breakout sessions discussing Disaster Recovery and VCB Implementation.

Our next meeting is scheduled for December 8th. Stay tuned for details on time and location!

Attached are the meeting minutes, a copy of Phil's presentation, a write up on Sallie Mae's VCB Implementation, and a VCB Proxy Installation slide show.

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RichCopy and RoboCopy
Deepak W | 02 Sep 2009 | 1 comment

Hello All,

In our field many of the times we need to migrate the data from volume-to-volume or may be folder-to-folder. In these cases simple copy paste won't help us.

Recently I had ended up in the same remedy of moving B2D data from one storage LUN to another with data size crossing TB. Copy paste was giving errors, stopping in between, blah blah...

Then I used these tools from Microsoft to copy the data and it worked very well.

That is why I am sharing these tools to you. These are free utilities from Microsoft.


RichCopy -

This utility is written by a Microsoft engineer named Derk Benisch. This is nothing but the GUI version of the very popular Robocopy command-line utility.

For more information and to download RichCopy refer to below mentioned link.

http...

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network read failed (42)
HardikPatel | 26 Aug 2009 | 2 comments

hi
i am facing some problem in veritas netbackup 6.5.2
i have 3 servers which are configured as media server.
now one server with windows platform is not getting backed up from past 2 days
and giving error code 42 network read failed

i checked network settings and host files
ping test from host to server and vice versa.

and i checked some log and in bpdbm log file i found msg that is
db_valid_master_server: tcsc-ads.tcsckandla.com is not a valid server

plase provide help with this issue
i am new to veritas netbackup.

Thanx

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HOWTO NetBackup flash video Tutorials
Stuart Green | 29 Jul 2009 | 6 comments

Now and again Symantec release a technote with a flash tutorial including narration/steps taken, rather than screen grabs. Here's links to all of them to help managing NetBackup.

• Device Management / Configuration
How to upgrade tape drive firmware
How to run the Veritas NetBackup (tm) 6.0 Automated Robot Diagnostics Utility
How to create and configure a Disk Storage Unit with Veritas NetBackup (tm) 6.0

• Logging
How to view unified logs for a specific JobID in Veritas NetBackup (tm) 6.x
How to enable and configure robust logging in Veritas NetBackup (tm) 6.0
...

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Using LDAP queries in Enterprise Vault Provisioning Groups - The Query did not return any results.
John Chisari | 28 Jul 2009 | 2 comments

This was an interesting one that came up a couple of days ago. Simple, but hope it stops someone pulling their hair out.

EV Provisioning Groups allow you to input a LDAP Query to target users using any AD attribute or a combination of attributes - very flexible solution.

So for example, you setup a 0 day Age based Mailbox policy and you want to target Temp Employees only. You have the AD attribute employeeType populated with 'Temp' for these specific users.

When you add the LDAP query 'employeeType=Temp' - EV will respond back with "The Query did not return any results". Hang on, this query works fine in AD User and Computers and other LDAP query tools, why doesn't EV see it? It is because EV queries a Global Catalog server for this information and by default the employeeType attribute is not replicated from the AD to the GC. The EV tasks also query GC's for information, so this is why Provisioning Group target setup is done the same way....

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