My name is Elizabeth Teffner. I'm a Customer Research Analyst at Symantec. Our Customer Research group is organizing Customer Safaris to observe how Data Scientists, Database Administrators and Storage Administrators do their work.
What is a Customer Safari?
A Customer Safari is where we come to your office and observe your day. Understanding how people work and go through their day helps us generate ideas on how we may make improvements or create new products or services. The best way to do this is to quietly sit and observe how a typical day for our customers goes.
If you are interested, we are looking for 3 to 4 hours to sit with you and observe. There will be little interaction except for occasional clarification question. Also, this is not a sales call! This is strictly a customer research project. During our visit...