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Backup and Recovery Community Blog

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Featured: New Symantec System Recovery 2013 Out Now!
Kate Lewis | 11 Jan 2013 | 31 comments

IT organizations face hardware, software and database / application downtime, lasting short periods of time to shutting down the business for days on a regular basis. Without adequate planning and preparation, any type of downtime can compromise a return to operations and cause financial damage as the ability to generate revenue is lost. Most organizations anticipate that unplanned downtime can — and likely will — occur at some future time. But, in today's world, the need to ensure Web-enabled 24 x 7 x 365 access to key applications is paramount. Thus planning for operational continuity and recovery from outages is rapidly becoming an urgent priority for commercial and government entities alike.

New Symantec System Recovery 2013 - Generally Available Globally on 7th Jan 2013

I am delighted to announce that Symantec System Recovery 2013 is available from Monday 7th January 2013. Symantec System Recovery 2013 delivers...

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MS Windows 2012 server support in Netbackup
Dyneshia | 18 Jun 2013 | 0 comments

As of right now, MS Windows 2012 server is not supported with Netbackup, HOWEVER please review the following information on where you can obtain an alert when it is released and links to the beta.

 

NBU version 7.1.0.4

Please use the following link to obtain the 7.1.0.4 version that supports , MS Windows 2012 server .

https://symbeta.symantec.com/callout/?callid=0A794...

You should receive an email from symbeta@symantec.com with a link for download.  For any questions, please click on the "contact us now" button.

This 7.1.0.4 install has numerous limitations and this client package DOES NOT support the following functionality/capabilities of the NetBackup Windows client:

...

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Setting spswrapper timeout using sharepoint_check tool.
Gaurav Kaushal | 18 Jun 2013 | 0 comments

Hey Guys,

Remember, status 2 popping up while taking SharePoint backups. I bet you must be .. as these are the really frustrating ones.

Some days back i posted about how to set the spswrapper timeout 

https://www-secure.symantec.com/connect/blogs/configuring-spswrapper-timout-registry

Now we can set this value via the tool - sharepoint_check.exe by a single command.

Sharepoint_check.exe -timeout [Value in Seconds]

You shall get the below message.

SPSWrapper Timeout set to X seconds.

You can download the latest version from the below link. This also contains other small fixes.

http://mandovi.vxindia.veritas.com/twiki/bin/view/NetBackupCFT/ToolsForSharePointAgent

 

Regards,

...

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Custom Columns are not restored, even if the SharePoint List restores successfully.
Gaurav Kaushal | 14 Jun 2013 | 0 comments

Hey Guys,

 

Recently I came across a case where the one of our customer was facing an issue on restore of SharePoint List that contained custom columns.

Before

BeforeCustomCol.jpg

 

After

AfterCustomCol.png

 

I tried reproducing it in house but I could not, then I asked for output of spprobe2010.exe, from the output I could see that the customer has upgraded SharePoint to cumulative pack - 14.0.6134.5000.

I upgraded my SharePoint setup to same cumulative pack and tested again and voila!!! The issue is reproduced at my setup. I investigated further and found that there are some underlying SQL changes in the cumulative pack.

The fix to this has been provided in an ET...

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Two questions
backup.wallace-computing | 13 Jun 2013 | 0 comments
An account executive I work with recently asked me for two questions to start discussions with his customers on backup and recovery issues.  Limiting this to only two is a challenge so this post is the first two questions I would suggest.
 
Two simple questions to ask yourself (or your customers)
 
1.     How are you positioned for Disaster Recovery?
2.     Do you want to be tape free?
 
Both of these are intertwined with the trends in the data protection space, driven by  Deduplication appliances and replication.
 
Let’s hit the second question first.  Tape has its place for longer term retention.  That has not disappeared for most organizations.  “Cloud” based archiving services are starting to...
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Upgrading NetBackup fails with proccesses in running mode that have NetBackup DLLs loaded.
inn_kam | 11 Jun 2013 | 1 comment

Hello 

when i upgraded Netbackup from 6.5 to 7.5 many customers came up with dll hanging problems, so when we terminate them , installation successfully started , so Symantec tech note was greatly help ful for me

error

"Please terminate any other NetBackup processes and rerun installation again." and "ERROR: Warning the following processes are still running that need be shutdown. These processes have NetBackup dlls loaded which need to be replaced"

Failed to copy file from C:\Program Files\VERITAS\\NetBackup\bin\admincmd\NetBackup.dll to C:\Program Files\VERITAS\\NetBackup\bin\NetBackup.dll

Error was: The process cannot access the file because it is being used by another process.

Solution

 

Overview:
During a upgrade installation, sometimes the SYSTEM process might hold certain DLLs in memory.  A review of the installation logs...
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SSR 2013 SP1 Available now!
Mahesh_SSR_PM | 10 Jun 2013 | 0 comments

Dear SSR Family Members

 

It’s been a long time since I made my last post. I was waiting for the release of Service Pack 1 (SP1).

Help_About.jpg

It’s been 2 weeks since this was released. Hope you are finding this value pack very useful. In case you are yet to get hands-on, let me summarize the key benefits encapsulated in this value pack.

First of all, as usual, this release is for all family members whether it’s SSR for Windows, SSR Linux, SSR MS or SSR Monitor.

Key Defects addressed in SP1 include:

SSR Windows

-        Ability to perform P2V conversions from a NAS device acting as the staging area.

-        Ability for Windows to restart successfully after UEFI store

-        No blue...

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Netbackup Appliance 5230 vs 5220
Backup_In_A_Box | 06 Jun 2013 | 0 comments

5230 has same capacity options as NetBackup 5220

5230 has same form factor & expansion shelf (2U+3U+3U)

5230 has 12 compute cores, 5220 has 8 cores

64 or 128GB RAM on 5230, 48 or 96GB RAM on 5220

Broader I/O configurations on 5230.

2 10Gb Ethernet standard on each 5230 option

5 PCI-e slots available for I/O on 5230  versus 4 on 5220

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Save the Date July 18 is our next meeting
Scott Thornberry | 06 Jun 2013 | 0 comments

Hello Everyone:

 

We are planning on a meeting Thursday July 18 2013 at the same place:

The Symantec office in Southfield.  

The time will be 11:00 AM with lunch to be served.

 

We will be discussing NetBackup AIR.  (Auto Image Replication) .

Also we will do some planning and discussions for having some good hands on

Work Shops as we talked about in the past, for the next meetings.  So please come join us

and be a part of the discussions.  This will allow us to get more details on AIR have some planning and discussions for a fall meeting to have hands on Work Shops that Scott Warmbier is dedicated to setting up for all of us.

 

More details will follow so save the date.

 

Scott Thornberry

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Hangout with Backup Exec 2012 Engineers
PackMatt73 | 04 Jun 2013 | 0 comments
Location: 

 Google+ - http://buex.ec/beISOse

Time: 

 Wed, 12 June, 2013 - 13:00 - 14:00 EDT

Are you a Backup Exec user?  Do you ever have wild ideas about how you could better use this solution?  Ever run into a technical issue?  How would you feel about Hanging Out for an hour with a Systems Engineer & a Technical Support Engineer to go through whatever is on your mind regarding Backup Exec?

Backup Exec is pleased to announce a series of Google+ Hangouts beginning Wednesday 12 June at 1.00 pm EDT/10.00 am EDT 

These hangouts will be open...

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