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Showing posts tagged with Backup Exec
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Vinothkumar | 21 Oct 2011 | 1 comment


Unable to perform the VSS backup.


Error code:  0x8000FFFF"

Event ID Logs:

Event Type: Error
Event Source: VSS
Event ID: 12302


Issue with the corrupted registry settings

Steps to replicate:

Perform vssadmin list writers in cmd - If unable to get any writers listed need to follow the resolution.


We need to delete the registry key


Note: Before deleting the registry key please backup the complete registry

After deleting the registry we need to restart the services

  • COM+ Event System
  • COM+ System Application
  • Microsoft Software Shadow Copy Provider
  • Volume Shadow Copy...
Carlos_Quiroga | 04 Oct 2011 | 0 comments

As we come across daily with this problem, I have decided create this blog so it will remain as a reference for anyone managing these types of backup devices.

Very frequently, we receive calls from Customers that, for one of the following reasons, have moved or copied the contents of their Backup to Disk folders to enother disk location or to tape:

- To have a safe backup copy of that data store.

- To free up space on a specific volume.

Although copying the contents to another location and rebuiding the Backup to Disk Folders onto the same or different disk or folder or device name is possible, it is not officially supported. Recovering the contents of a B2D Folder that have been moved from the original location is NOT the recommended way to protect the device's backup sets.

The officially supported and recommended method to backup the contents of a B2D Folder is to use DUPLICATE JOBS, to target the backup sets to another...

Kate Lewis | 18 Sep 2011 | 3 comments

Backup Exec Focus Group 

We are looking for backup professionals to participate in an upcoming online focus group conducted by Symantec. 

5th October 2011

10.15am – 11.00am PST and 3.15pm-4.00pm PST


Each focus group will consist of 6-8 backup professionals.


Backup Exec Marketing Positioning / Message Testing

Each participant will receive an Apple TV (a $ 99 value) after the session by mail.

Please respond to: with your name, company name, title and phone number by Friday, September 30. We will contact you to qualify your attendance.

SeanRegan | 01 Sep 2011 | 0 comments

Lauren Whitehouse at ESG had an interesting blog post a couple of weeks ago about the battle between two vendors in the virtual backup space and their childish twittering about who ruled more. It got me thinking about the mad rush by all vendors to capitalize on the virtualization movement. Somehow in the race to rule VMworld someone forgot to inform the real world that there can't be 4 #1 vendors in the same space. Unpossible! 

So Lauren, thank you for bringing a reasoned voice to the conversation. It is Twitter wars like the one that triggered your blog that have created a need for organizations to investigate social media archiving, something we added to the new release of Enterprise Vault 10 and covered in a recent survey. Putting all of...

Kate Lewis | 15 Aug 2011 | 0 comments

Don’t miss out on your chance to be a #VMrockstar with Symantec. Enter to win a pair of VIP tickets to Linkin Park on Tuesday 30th August at the Hard Rock Hotel in Las Vegas in celebration of #VMworld. And that’s not all, the VIP tickets come with VIP treatment. This once in a lifetime VIP experience includes:

  • Two VIP tickets to Linkin Park on Tuesday 30th August at the Hard Rock Hotel in Las Vegas
  • Premium seating – the best seats in the house (front row or front balcony seats)
  • Limousine transportation to and from The Venetian and Hard Rock Hotel
  • Food and drinks
  • Linkin Park souvenir gift

We’re looking for hints, tips, tricks and best practices on how to be successful with virtualization - whether that’s how to get the most out of virtualization, how to backup and restore a virtual environment or simply how to get the most out of VMworld 2011. Whatever your virtualization tip is, share...

barnaby_wood | 15 Aug 2011 | 0 comments

I travel on business a lot so I may as well collect all the air miles and tier points with different airlines as I go. What I hadn't realised until very recently was that having the right colour loyalty card makes me somewhat "more equal than others."

Arriving at the airport I simply asked an airline attendant whether I needed to print my boarding pass at the kiosk, since I hadn't needed to last time. What I thought was a straightforward question was greeted with a look of disdain and a "yes at the kiosk, but why are you standing over here?" i.e. in this 'premium section' of airline check in. "Well," I responded, "I do have a gold card." All of a sudden the lights appeared to come on, doors opened and there was a little private fanfare all just for me as I was waved through to have my boarding pass printed for me at a desk with no queue. Odd, really. Aren't I just the same as all the people...
barnaby_wood | 02 Aug 2011 | 0 comments
As I've struggled my way through this last week on jet lag, limited sleep and caffeine at Symantec's Worldwide Sales and Marketing Conference, two things have struck me. The first is that Backup Exec has a special place in a lot of peoples' hearts. Its roots can be traced back around 30 years and there is a very real passion - among the sales force and pre-sales groups in Symantec, within the channel partner community and among our customers too. We brought themed "Backup Exec Boot Camp" t-shirts and hats to the conference as prizes and throughout the week more and more employees and partners were wearing them - through their own choice. Supporters if you like, but certainly a very loyal following that’s prepared to shout about it from the rooftops. If you want to get one for yourself, look out for the regional Boot Camps we're going to be running around EMEA in the coming weeks and months. Travelling around EMEA, I meet partners who...
Elizabeth Teffner | 25 Jul 2011 | 5 comments

The Backup Exec Usability Team is interested in your feedback!

We are currently recruiting current Backup Exec customers for remote usability sessions to gather user feedback on a upgrading to a new version of Backup Exec. We are looking to for customers who currently are using Backup Exec and will be upgrading to newer versions of Backup Exec. So basically any current Backup Exec user!

These sessions will be conducted via WebEx and only take 1 hour of your time.

If you are interested in participating in this usability study, please click here to view available session times. The sessions are offered at various times from August 1st– August 5th.

This is your opportunity to help shape the future of Backup Exec.

Kate Lewis | 18 Jul 2011 | 2 comments

Do you attend, in person, any Backup and Recovery events throughout the year? Or do you prefer to attend virtual events (online) so that you don’t have to travel? Or maybe you don’t attend any events due to the associated cost but have one or more events you would like to go to if cost wasn’t a factor in attending? Simply tell us what your favorite Backup and Recovery related events (name of the event, location and website link if possible) are by sending an email to Kate Lewis and you could be in with a chance of winning a $100 Amazon Gift Voucher. If you don’t attend any events let us know why and you will still be entered into the draw.

The Backup Exec Product Marketing team want to hear from you. We are interested in knowing what events you attend to keep up to date with IT trends, backup and recovery news, future product releases...

Kate Lewis | 06 Jul 2011 | 29 comments

Symantec wants to hear from you!  Were you a part of the decision making team to purchase one or more Symantec products, such as Backup Exec and Symantec System Recovery? Or, where you a part of the decision making team to vote against purchasing a Symantec product? If so, we’d like to hear why. This is a quick process (as little as 20-30 minutes), and for your valuable input, you’ll be entered into an exclusive raffle to win a 16 GB Wi-Fi enabled Apple iPad!

If you responded previously but didn’t hear from Symantec, we would still like to hear from you. Due to the overwhelming, but fantastic response we were unable to respond to everyone. So please do get in touch and tell us your story.

To participate, simply send an email  to schedule a short call at a time convenient for...