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Showing posts tagged with 11.x
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Kiran Bandi | 17 Mar 2011 | 2 comments

Most common issues with tape devices:

1) Tape drive asks for cleaning more frequently.

2) Media will be marked as full after writing very less amount of data to it. (Will happen with all the media in the library)

3) Media requested by BE may not be inserted properly into the drive.

The first two indicates that there is a problem with tape drive. Investigation has to be done with tools provided by the vendor. Like HPLTT tools for HP drives, IBM ITDT tool for IBM make etc... Perform a write test also along with the general investigations. And some times the drive temperature also create problems. (Drive fan assembly may be having issues). If any problems reported during the testing by using vendor tools, contact the vendor and ask for a replacement.

The third indicates there may be a problem with robot. In this case you can see something like "Stow operation failed at slot XX"...

Dev T | 08 Mar 2011 | 0 comments

 Hello,

I was browsing the below URL:

http://www.symantec.com/docs/TECH70760

The Technote contains a Microsoft link:

Problem

Unable to attach errors can occur because of options and limitations with restoring Exchange 2000 and Exchange 2003 backups to Exchange 2007 servers

Error

<0xe000848c> - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again.

Solution

Current limitations for restoring Exchange 2003 backups to Exchange 2007:

1.  Exchange 2003 database backups can not be restored to an Exchange 2007 server
 

This is due to a Microsoft Exchange limitation.  Please refer to Microsoft article 
 ...
Madstars19 | 09 Feb 2011 | 0 comments

V2iSR.exe Application Error -Could not load Ghost 14.0

I was getting the v2iSR.exe error when trying to load my backup.  The error was preventing me from loading my backup image.  Out of frustration, I googled this and I found no solution.  After some tinkering, I noticed my DATE/TIME was wrong, most likely due to some malware.  The fix was simple.

Make sure your DATE/TIME is set to the correct date in your BIOS.  This was my fix and I hope it helps somebody out.  I can't tell you how frustrated I was at the thought of reformatting and reloading my drive.

Dev T | 26 Jan 2011 | 0 comments

I had a server that had the "Microsoft Exchange Writer" missing.

When typing the command vssadmin (C:\>vssadmin list writers) from a command prompt all the VSS (Volume Shadow Copy) writers would come up besides the "Microsoft Exchange Writer".

This is what the Microsoft Exchange Writer looks like should it come up:

If it does not come up in the list... to enable it navigate to the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem

Modify the...

riva11 | 20 Jan 2011 | 0 comments

Where to find the latest Backup Exec updates, Service Packs and Drivers ?
The best way is running the Live Update (Backup Exec 11 and higher). But what if you needs to download directly ?

After some time spent looking for and visiting different webpages , here some useful links:

How to get updates for Backup Exec - Service Pack, Hotfix, and Device Driver updates

itsmeaffinity | 19 Jan 2011 | 0 comments

1 While configuring the Oracle agent on Windows system using remote agent utility it gives error while adding the username password in Oracle tab & when saving it , It gives error User account doesnot have privilage to log on oracle database

2 In that case please check the V$PWFILE_USERS table you will see that file is empty , In normal cases this file should have default sys account.

3 So ask the Oracle DBA to fix the issue & once done please ask him to check if his able to access SQLPLUS

Dev T | 15 Dec 2010 | 0 comments

To understand the Types/Methods of Backup we must dive into the attributes of a file.

There are 4 basic attributes of a file which are known as DOS attributes:

READ, HIDDEN, SYSTEM and ARCHIVE

Whenever we think of Backups we must only think of the ARCHIVE attribute. 

Thumb Rule: Whenever the ARCHIVE attribute is ON (1) the file is ready for backup and whenever the ARCHIVE attribute is OFF (0) the file has been backed up.

There are 5 types of backups:

1.    Normal/Full Backup: This backup method will backup the entire selection list irrespective of the ARCHIVE BIT, but after the backup is over it will RESET the ARCHIVE bit to 0 (Change it to 0 : Meaning the file(s) has been backed up)

2.    Incremental Backup: This backup method will only backup those files on which the ARCHIVE...

Marky09 | 10 Dec 2010 | 1 comment

If you do not have any Licensing portal account, follow the quick steps below:

  1. CREATE ACCOUNT
    1. Navigate to https://licensing.symantec.com
    2. Click Create Account
    3. Enter the required details
    4. Click Create Account
    5. Accept the Symantec User agreement
    6. You will receive a confirmation page for the creation of your License Portal account
    7. Click on the Licensing Portal Home Page” button at the bottom of the screen
  2. REGISTER LICENSE
    1. Click on New Purchase
    2. Enter the following serial number: xxxxx
    3. Click Submit
    4. If you have more serial numbers for the same product, please enter them in the "Add another license for this product" field and click "add"
    5. Click Next
    6. In the following page, please verify and enter information related to your license registration
    7. Click "...
pkh | 03 Dec 2010 | 6 comments

The only reason I can think of for using partitions in a tape library is to force BE to write to a particular tape or to a particular set of tapes.  This is a desirable outcome for some organizations.  However, this comes at a price.  When more tapes are needed and there is none in the targeted partition, BE will not be able to get the tapes from another partition even if they are available and the job will fail.  Backup job failures are bad for the organization.  The reasons why this is so are covered in the second paragraph of my article

 https://www-secure.symantec.com/connect/articles/must-mondays-backup-be-monday-tape

If the library is not partitioned, then BE can get a tape from another media set and complete the job.

BE will only take a tape from another media set if there are insufficient tapes in the targeted media set. ...

pkh | 30 Nov 2010 | 0 comments

When your backup job failed with an error message, "Unable to connect to resource .....", you should expand the job log by clicking on the Expand All button and examining each of the resource that was backed up.  Do not rely on the resource given in the "unable to connect" message.

My BE media server is also my Lotus Domino server.  A couple of weeks ago, my job failed with "Unable to connect to resource C: drive".  This message makes no sense because the C: drive on my media server can definitely be accessed.  Otherwise, BE will not be able to run.  I ran a test to backup the C: drive and it did not fail, but the following night's backup again failed when it is unable to connect to the C: drive.  It took a couple of failure before I expanded the joblogs and saw that the C: drive backed up fine, but the Lotus Domino databases were not being backed up.  I realised that the jobs were unable to connect to...