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Backup and Recovery Community Blog
Showing posts tagged with 10.x and Earlier
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4L SpA | 28 Dec 2013 | 0 comments

Workaround to Event 57802 and 57804, catalog mistmatch (Following a successful upgrade, the Backup Exec Server Service fails to start and the event logs report an error "The Backup Exec Server Service detected a schema version mismatch)


1.- Upgrade existing BE 2010 R3 to 2012

2.- Using existing procedure, copy folders Catalog and Data to safe place or shared drive

3.- Install brand new Windows Server, with the EXACTLY same name as the old one, as on step 1.

4.- Copy the folders Catalog and Data from step 2.- using procedure accordingly

5.- Start services of the new BE 2012

6.- That's it!

@BackupMikko | 06 May 2013 | 0 comments

How far along are you on your virtualization journey? Most organizations already have more than half of their systems virtualized and are currently virtualizing their most business critical applications.

Now you are facing the challenge of keeping your ever-expanding virtual environment protected while providing the required service level for the business critical physical systems. Managing two separate isolated environments increases complexity and introduces potential for gaps in the data protection strategy if not carefully planned and implemented.

A poorly planned data protection strategy will not only increase risk to the data but will also consume more storage, restrict your recovery options and increase the time spent managing the environment. This is why it is important to understand the options and pitfalls when building a data protection strategy for virtual and mixed environments.

Host-level Integration and Virtual Machine optimized...

CraigV | 10 Sep 2012 | 4 comments

Backup Exec 2012 was released a couple of months ago, and almost immediately people started complaining. Check the forums for some very long posts. To many it missed the mark, while to Symantec, it addressed a number of new features it introduced that people might have asked for.

People had gone from a working environment with BE 2010 for instance, to something they no longer understood using BE 2012 where the focus was now no longer on resources, but on a server-centric basis.

Fast-forward a couple of months, and the long complaint queries have died off a bit. EIther people are no longer upgrading, and waiting for Backup Exec 2012 R2, or they're learning to deal with how BE 2012 now does things. In doing so, they're essentially working through the issues and changing their mindsets.

This is where my topic is early adoption of new software worth it?

You're only as good as your last backup...or your last restore is the old adage...

SeanRegan | 12 Jan 2012 | 0 comments


I’m excited to have a guest Blogger Rudy McNeese and the Heathrow, Florida office join the Countdown to Better Backup. Today we opened the launch countdown window for Instant Disaster Recovery with P2V and B2V. 

With this capability Backup Exec 2012 will expand add two new key capabilities, physical to virtual conversions, known as P2V, as well as the ability to backup to virtual format, known as B2V.

The P2V process utilizes parallel data streams to store backup data from a protected server to a Backup Exec 2012 server while simultaneously sending the same backup data, in the form of a virtual machine, to a virtual host in the environment for both VMware vSphere and Microsoft Hyper-V environments.

The result of a P2V operation is a fully recoverable backup set as well as a fully functional virtual machine that can be used for permanent virtual conversion operations as well as warm failover, disaster recovery scenarios.

The B2V...

SeanRegan | 09 Jan 2012 | 0 comments


Why Roseville?

We started the NetBackup and Backup Exec launch sequence this week with the release of the Countdown to Better Backup Calendar. This was modeled after the idea of an Advent Calendar. Every few days we will open a new window to reveal a new feature of the launch calendar leading up to the product launch. As part of the launch effort each square on the calendar will open in a different city worldwide. This helps us reach our customers and partners in cities around the world and it gives us a chance to bring together all the people who have worked on the release.

Often in marketing it is hard to deliver technical information to the end customers. Everyone is busy, and there is so much noise online it is hard for product announcements to reach customers. One just needs to post a question on LinkedIn asking...

Kiran Bandi | 27 Dec 2011 | 3 comments

Step by Step guide to download and install BE 2010 R2:

BE 2010/R2/R3 Administrator's Guide:

BE 2010/R2/R3 Software Compatibility:

BE 2010/R2/R3 Hardware Compatibility:

BE 12.5 Software Compatibility:

BE 12.5 Hardware Compatibility:

BE 12 Software Compatibility:

BE 12 Hardware Compatibility:

How to upgrade and migrate BE 11d/12/12.5 standard,CASO and SAN/SSO environments to 201o with a different server name and version of windows:

Direct upgrade path from BE 11d/12.0/12.5/2010 to BE 2010 R2:

Carlos_Quiroga | 21 Nov 2011 | 0 comments

Symwise, our Symantec public knowledge base, offers the possiblity of performing specific searches on errors for each Product Agent and Option, which delivers a narrowed down and improved article result set which will help you find solutions faster and resolve issues most times on your own.

As a Backup Administrator and Backup Exec user, you should be acquainted with these search resources and use them as the first step in troubleshooting problems, before posting questions on the forums or calling the support line.


Accesing Symwise - the General Support Landing Page

To enter the General Support Landing Page, you must navigate to:

This is the general Landing Page, and although you can start searching here, it is convenient to first select a product, in our case, Backup Exec.


The Backup Exec...

Vinothkumar | 21 Oct 2011 | 1 comment


Unable to restart the backup exec services from Tools menu, click Backup Exec Services


While restarting the service the services gets hang, unable to stop the services or start the services


If the backup exec services hangs while restarting from Tools menu, click Backup Exec Services then we need to manually stop the services and start the services

We can start or stop the services manually from services.msc (Windows Services) option.

If the service is in "Stopping" or "Starting" status then we need to kill the services from task manager

Taskmanager >> Processes >>End the services.

After killing the services we can manually start the services and we can open the backup exec.

Applies To:

Backup Exec 2010

Backup Exec 12.5

Backup Exec 11d

Backup Exec...

SeanRegan | 21 Jun 2011 | 4 comments

I noticed an interesting tweet today from Rachel Dines @Forester. It quoted Carl Meadows @SungardAS. 


"Common misconception: cloud solves our sys admin problems. Wrong! Cloud requires more skilled sys admins." 

I have been thinking about this a lot lately as I drive down 101 to Mountain View from SF.  Each day someone gets in a fender bender and traffic continues around them. Sure, life is disrupted but it's par for the course. Sometimes car accidents happen. As I drive south I also pass under SFO. Each day 100s of planes take off. The expectation is that these planes will almost never have an accident. They are piloted by highly trained pilot while the car on 101 is piloted by someone like you and me. 

Cars are like servers.  Planes are like Clouds. 

  • When a plane crashes the media shows up at the scene, the bloggers speculate. Investigators start to look for the...
Elizabeth Teffner | 14 Jun 2011 | 3 comments

The Backup Exec Usability Team is interested in your feedback! 

We are holding remote usability sessions to gather user feedback on a new single server edition of Backup Exec. This upcoming edition is targeted for customers who only have a few servers to back up.

These sessions will be conducted via WebEx and only take 1 hour of your time.

If you are interested in participating in this usability study, please click here to view available session times. The sessions are offered at various times from June 21st, to June 24th.

This is your opportunity to help shape the future of Backup Exec.