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inn_kam | 03 Apr 2013 | 0 comments

 Hi 

One of our customer wants to give UNC Path in storage Unit in Netbackup,in absolute path name as shown in below screen shot.

So after giving the UNC path for eg \\<server name>\<Folder name>  , when we ran the policy we got error as follows

Error reading Volume information.STS API failed. 
Status 2060013
no more entries.

 
So we contact Symantec Engineer , He resolved this case by going on to Media Server and  give admin credentials to two services, 
  • NetBackup Client Service
  • NetBackup Remote Manager and Monitor Service

 

 

He also share a TECH Note with us which i will also share in this forum , which ver helpful for Symantec Netbackup Users

http://www.symantec.com/business...

Alex Sakaguchi | 02 Apr 2013 | 0 comments

Are you interested in seeing first hand the new advancements around virtualization backup and recovery coming in NetBackup 7.6?  Well, we've decided to host a Google Hangout as a sneakpeak into the latest and greatest, and broadcast it live from Vision 2013 in Las Vegas on 4/17.  This Hangout is open to the public and we're encouraging everyone to come check it out!

We'll be showing you things like how to backup 300 VMs in 3 minutes, backing up 3TB of data in 15 minutes, and much more.

Broadcasting live from the Expo Hall floor of the MGM Grand on April 17th from 12:00pm to 1:15pm Pacific time.  

RSVP on our Google + page: Protecting 300 VMs in 3 min

We'll be taking questions from panel members as well as those submitted through Google + and...

inn_kam | 01 Apr 2013 | 3 comments

Its an excellent Tech Note by Symantec for All Avaialble Videos related to all Versions of Exchange Backups and Restore with Netbackup

I Want to share it because some new users and some new certified Netbackup would find it difficult to deploy Exchange server with netbackup and all documents and videos at one platform

 

VIDEO: NetBackup Support Screencast Demo - list of available videos

http://www.symantec.com/business/support/index?page=content&id=HOWTO41825

 

 

Links provided are to the technote for the video which contains the URL link to the video, as well as a full transcript of the video.
 
Exchange 2010
 
Exchange 2010 Backups
inn_kam | 29 Mar 2013 | 1 comment

We have one issue of restoring email, and we took support from Symantec Expert Engineer , He sort out and resolved the problem in great manner. So i want to share it with All Netbackup Users who are having problem in restoring the email from Exchange.

ISSUE:
GRT individual email recovery failed
ERROR CODE/MESSAGE:
Status code 2810

ENVIRONMENT/CONDITIONS:
Netbackup 7.1.0.4 Master Server on WIndows
Netbackup 7.1.0.4 Media Server whichis Exchnage 2010 Mail Server as well.
Netbackup 7.1.0.4 Mail server another
Netbackup 7.1.0.4 HUB CAS server

EVIDENCE:
2/14/2013 16:11:56 - Info bpbrm(pid=1448) (CAS SERVER Name) is the host to restore to
2/14/2013 16:11:56 - Info bpbrm(pid=1448) reading file list from client
2/14/2013 16:11:57 - connecting
2/14/2013 16:11:57 - Info bpbrm(pid=1448) start nbfsd on client
2/14/2013 16:11:58 - Info bpbrm(pid=1448) start nbgre on...

inn_kam | 28 Mar 2013 | 1 comment

 

Hi 

Always remember to DISABLE UAC (User Access Control) while installing Netbackup Server or Client on any Windows 2008 R2 Machine

As its mentioned in Netbackup Windows Admin Guide: 

                                                                     Note: To install NetBackup on Windows 2008/Vista and

Windows 2008 R2/Windows 7 UAC-enabled environments,

you must log on as the official administrator. Users that are

assigned to the Administrators Group and are not the official

administrator cannot install NetBackup in UAC-enabled

environments. To allow users in the Administrators Group

to install NetBackup, disable UAC.

...
Gavrilov | 27 Mar 2013 | 2 comments

My last few cases were cluster related. It's funny, but some customers (and even engineers)  always forget how to manage NBU when it's under cluster control. They also believe that they can easily bring NBU up by same old start\stop scripts  during the cluster's problem. It wouldn't work out. As soon as we place NBU under Cluster  control it means that it's being controlled by cluster Agent. But Agent's functions aren't limited by start\stop\monitor routines.  Let's look at possible scenario. We've upgraded both nodes and want to perform a switchover to the another node for the check. It fails. What would we do? Everyone knows that first of all we need to understand why we can't start application in the cluster. Is it NBU's problem or is it cluster related issue? We can disable AutoFailover and switch NBU's service group to the problem node again. It'll stop in OFFLINE|FAULTED state on it. What's next?...

Alex Sakaguchi | 26 Mar 2013 | 0 comments

Dear NetBackup Users,

 

I came across an awesome story about how one company used NetBackup AIR to save them in a disaster recovery scenario.  I was pretty impressed with how they used the technology, and more so by how much it saved them in a real DR situation.  Here's the super consolidated and simplified version (or watch the VIDEO):

Super Cool Industries (real names have been changed) had recently upgraded their backup solution to NetBackup 7.5, which features a slick replication technology called AIR (Auto Image Replication).  They immediately began using AIR to replicate backup images from one of their plants to another.  One day, a crazy ice storm knocked the power out at the first plant, which left both it, and another plant that relied on one of its servers, stranded.

Now, previous to this upgrade, their old...

GrazianoPecciarini | 26 Mar 2013 | 0 comments

 

  •  

    In the Computer and Storage World a snapshot is the state of a system at a particular point in time. More in detail, a snapshot is a point-in-time, read-only, disk-based copy of a client volume (see Blog Link). 

    In the backup world, after the snapshot is created, NetBackup backs up data from the snapshot, not directly from the client’s primary or original volume. Users and client operations can access the primary data without interruption while data on the snapshot volume is being backed up. The contents of the snapshot volume are cataloged as if the backup was produced directly from the primary volume. After the backup is complete, the snapshot-based backup image on storage media is indistinguishable from a backup image produced by a traditional, non-snapshot backup....

inn_kam | 25 Mar 2013 | 4 comments

Hi

i am working as Systems Engineer in one of the Vendor Side Company , and give support for Symantec Netbackup + Desktop Laptop + Ops Center for lots of Customer .and if got any complicated issue , we took help from Symantec  with excellent support.

In this blog i would like to contribute my Experience for trouble shooting various cases at customer side with the help of Symantec

And it wil help lots of people who are new in using Symantec Netbackup.

 

Gaurav Kaushal | 22 Mar 2013 | 4 comments

Scary …!

 

One of the reasons that can cause this is the absence of FARMS key under

 

HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\BEDS\Engine\Sharepoint\

 

Sometime it may happen that the key is not present and will cause the backups to fail. The significance of this key is that it contains the information about the SharePoint farm.

This Key is created on SQL Backend Servers and contains the names of frontend servers that put their data on this backend server.

If you encounter such issue, you can use the following command to create the key and reattempt the backup.

bpresolver.exe query -c svw8scr5 -ct 8 -init_beds "Microsoft SharePoint Resources:\*"

Recently, while working on one of the cases, I used this command and it resolve the backup failure for us.