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inn_kam | 28 Mar 2013 | 1 comment



Always remember to DISABLE UAC (User Access Control) while installing Netbackup Server or Client on any Windows 2008 R2 Machine

As its mentioned in Netbackup Windows Admin Guide: 

                                                                     Note: To install NetBackup on Windows 2008/Vista and

Windows 2008 R2/Windows 7 UAC-enabled environments,

you must log on as the official administrator. Users that are

assigned to the Administrators Group and are not the official

administrator cannot install NetBackup in UAC-enabled

environments. To allow users in the Administrators Group

to install NetBackup, disable UAC.

Gavrilov | 27 Mar 2013 | 2 comments

My last few cases were cluster related. It's funny, but some customers (and even engineers)  always forget how to manage NBU when it's under cluster control. They also believe that they can easily bring NBU up by same old start\stop scripts  during the cluster's problem. It wouldn't work out. As soon as we place NBU under Cluster  control it means that it's being controlled by cluster Agent. But Agent's functions aren't limited by start\stop\monitor routines.  Let's look at possible scenario. We've upgraded both nodes and want to perform a switchover to the another node for the check. It fails. What would we do? Everyone knows that first of all we need to understand why we can't start application in the cluster. Is it NBU's problem or is it cluster related issue? We can disable AutoFailover and switch NBU's service group to the problem node again. It'll stop in OFFLINE|FAULTED state on it. What's next?...

Alex Sakaguchi | 26 Mar 2013 | 0 comments

Dear NetBackup Users,


I came across an awesome story about how one company used NetBackup AIR to save them in a disaster recovery scenario.  I was pretty impressed with how they used the technology, and more so by how much it saved them in a real DR situation.  Here's the super consolidated and simplified version (or watch the VIDEO):

Super Cool Industries (real names have been changed) had recently upgraded their backup solution to NetBackup 7.5, which features a slick replication technology called AIR (Auto Image Replication).  They immediately began using AIR to replicate backup images from one of their plants to another.  One day, a crazy ice storm knocked the power out at the first plant, which left both it, and another plant that relied on one of its servers, stranded.

Now, previous to this upgrade, their old...

GrazianoPecciarini | 26 Mar 2013 | 0 comments



    In the Computer and Storage World a snapshot is the state of a system at a particular point in time. More in detail, a snapshot is a point-in-time, read-only, disk-based copy of a client volume (see Blog Link). 

    In the backup world, after the snapshot is created, NetBackup backs up data from the snapshot, not directly from the client’s primary or original volume. Users and client operations can access the primary data without interruption while data on the snapshot volume is being backed up. The contents of the snapshot volume are cataloged as if the backup was produced directly from the primary volume. After the backup is complete, the snapshot-based backup image on storage media is indistinguishable from a backup image produced by a traditional, non-snapshot backup....

inn_kam | 25 Mar 2013 | 4 comments


i am working as Systems Engineer in one of the Vendor Side Company , and give support for Symantec Netbackup + Desktop Laptop + Ops Center for lots of Customer .and if got any complicated issue , we took help from Symantec  with excellent support.

In this blog i would like to contribute my Experience for trouble shooting various cases at customer side with the help of Symantec

And it wil help lots of people who are new in using Symantec Netbackup.


Gaurav Kaushal | 22 Mar 2013 | 4 comments

Scary …!


One of the reasons that can cause this is the absence of FARMS key under




Sometime it may happen that the key is not present and will cause the backups to fail. The significance of this key is that it contains the information about the SharePoint farm.

This Key is created on SQL Backend Servers and contains the names of frontend servers that put their data on this backend server.

If you encounter such issue, you can use the following command to create the key and reattempt the backup.

bpresolver.exe query -c svw8scr5 -ct 8 -init_beds "Microsoft SharePoint Resources:\*"

Recently, while working on one of the cases, I used this command and it resolve the backup failure for us.

Zahid.Haseeb | 20 Mar 2013 | 0 comments

Backups are the first stage to keep your business at safe side. If you lose your Data you lost your Business. It is the Insurance policy for your company. Think if you never leave insurance policy for your brand new car then why keeping the business at risk ! In this Blog we will discuss some of the Key Points which a Business should never ignore.


It gives confidence to all persons who are either Customers OR Employees of the organization, that the company is ready to face crises in case of disaster. This shows you are not going to be astonish at the time of disaster.

Data Corruption

As we are use to watching and listening to about data corruption, deletion due to Viruses or Worms attack. This keep you satisfied that you have at least a copy of data less outdated depend of you RPO.


For me its an insurance policy for Businesses. Its not just to get backups for the sake...

Francesco.R | 15 Mar 2013 | 22 comments

NetBackup 7.6Beta is currently being tested by a wealth number of customers. So far the feedback has been very positive especially with regards to one of its new features: NetBackup Accelerator for VMware.

NetBackup Accelerator reduces the backup time for VMware backups. NetBackup uses VMware Changed Block Tracking (CBT) to identify changes made within a virtual machine. Only the changed data blocks are sent to the NetBackup media server, to significantly reduce the I/O and backup time. The media server combines the new data with previous backup data and produces a traditional full NetBackup image that includes the complete virtual machine files

Accelerator has the following benefits:

  • Performs full backups faster than traditional backup.
  • Creates a compact backup stream that uses less network bandwidth between the backup host and the server.
  • Accelerator sends only changed data blocks for the backup. NetBackup then creates a full...
Arigarpen | 05 Mar 2013 | 0 comments


All backups ending with Status: 96 - Unable to allocate new media for backup, storage unit has none available(96)


Job Overview Status:

Unable to allocate new media for backup, storage unit has none available(96)

Detailed Status:

Error bptm(pid=3324) incorrect media found in drive index 0, expected 6500L4, found 003395, FREEZING 6500L4

Other Noticable Manifistation:

All scratch media that encounters this error immediately becomes Frozen and gets moved from the Scratch volume pool into the Netbackup.



1. Confirm that the Media ID Generation Rule is configured properly.

Access from: (Media and Device Manager > Media > Robots > TLD (X) > Inventory Robot > Advanced Options > Media Generation ID)

Note: The standard rule with 1:2:3:4:5:6 was...

robydv | 04 Mar 2013 | 0 comments
When selecting a backup solution for an enterprise environment performance and scalability are between the most important requirements.
I'd like to recall the two Kyle Blog entries about NetBackup scalability and why the NetBackup three-tiered approach is the winning one.
A backup software with its configuration catalog distributed on different hosts may have scalability issues due to the problem of keeping all this pieces of information up-to-date.
The other things to consider are: