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Backup and Recovery Community Blog
Showing posts tagged with NetBackup
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Gaurav Kaushal | 23 Jan 2013 | 0 comments

Application aware Virtual Machine (VM) backup is a new feature that has been added in Netbackup 7.5. It lets the user protect the applications installed inside the VM by a doing a single VM backup. This is s a tremendous feature considering the pace at which the enterprises are moving towards Virtualization.

But at times we may see the Application State Capture is failing. This means that the applications inside the VM are not protected during that backup and it is only protecting the VM. There are certain thing that we need to take care while using the feature of application aware backup.

The Application State Capture (ASC) job fails and the databases are not protected if you do any of the following:

  • Disable the Virtual Machine quiesce option.
  • Select the Exclude data disks option.

As long as there are any databases that can be protected, the ASC job continues. If you select databases for backup that exist on supported and on...

Gaurav Kaushal | 21 Jan 2013 | 2 comments

Hey Guys,

In this new post i am going to talk about the Distributed Application Restore Mapping. This feature allows us to restore content to any server in the SharePoint Farm. Traditionally the backup images are cataloged under FE server. To enable Netbackup to restore to other servers in the farm, we must specify the Frontend and Application Servers mapping to Backend Servers in the Distributed Application Restore Mapping dialog.

There are two Columns in that Dialog ” Application Host” and “Component Host”. The Application host column should contain the names of the Frontend Server and Application Servers and the Component Host column contains the SQL Backend Server names. If SQL is clustered then the Virtual Name of the Cluster is specified in this column.

For Example – Consider the SharePoint Farm having servers 2 Application Servers APP1, APP2), (1 Front End Server FE) and (1 SQL Backend – BE) then the Distributed...

Gaurav Kaushal | 21 Jan 2013 | 1 comment

SharePoint Backup using NetBackup SharePoint Agent fails with status 2.

The SharePoint backup fails with status 2 mainly because of configuration issues. There is a checklist that we should adhere to while doing a SharePoint backup.

1. The NetBackup cilent service is being started by a domain account

2. The account running backup should have the following privileges.
-  ”Replace a process level token”
-  ”Debug programs”
-  ”Log on as a Service”
-  ”Allow to logon Locally”

These are set via (administrator tools – Local security policy – Local policies – User rights assignment)
This needs to be done for all servers in the SharePoint farm, including SQL back end.

3. The account should be Local administrator rights on all servers in the SharePoint farm.

4. .Net Framework 3.5 at minimum for SharePoint 2010 and  .Net...

Yasuhisa Ishikawa | 06 Jan 2013 | 0 comments

After verifying backups by restoring files to alternate location, it sometimes happens that we can not remove restored files by 'You require permission from TrustedInstaller to make changes to this file' error as Figure 1. This most likely happens when restoring system or program files. Owner of unremovable files is TrustedInstaller user, and only this user has full control right.

Figure 1 File Access Denied

Figure 2 Owner of unremovable files

Figure 3 Permissions of unremovable files

We can manage to remove files by changing owner and permissions of unremovable files. Here is an example of removing System...

Manumohan | 28 Dec 2012 | 5 comments

Hi ,

Could any one please help. I have upgraded master server from 6.5.3 to 7.0 latter to 7.0.1

For administering backup i have installed java console 7.0.1 on one of the window server. But when ever i open java console getting hung cant even close the console.

i have checked setconf  int mem and max mem are ok. aut.conf also checked on Master server and have righ permission.

Master server is linux platform and sitting on DMZ,

Note: The other master server in the DMZ is able to administer using the same java console, that too in linux platform

Could any one find a solution for this?

jmartin | 20 Dec 2012 | 0 comments

On December 18, 2012, Symantec completed another release of Symantec Operations Readiness Tool (SORT)! With SORT’s focus of improving the total customer experience for NetBackup and Storage Foundation customers, we’ve added the following features and improvements to the website: This release keeps pace with the latest NetBackup family compatibility lists and release related information and also adds important new functionality as listed below.

General

  • New capability to create email notifications when hot fixes/EEBs are fixed in a GA release.  This can be done via use of the SORT Notification widget or from within the Hot Fix / EEB Release Auditor widget.
  • Improved navigation capability for the NetBackup family of products in the Symantec Product and Platform Support Matrix
  • Support for NetBackup and OpsCenter 7.5.0.4 maintenance release in the installation and upgrade checklist and custom reports (...
Dyneshia | 17 Dec 2012 | 0 comments
 

Providing the following information when creating a Sharepoint case will not only help the TSE narrow down the issue, but will help resolving your case faster and more efficient.  The following information will help the TSE outline an action plan before the first call back and WebEx.

1) Environment Information

Master Server Name:   
OS :
NBU Version:

Media Server Name:
OS:
NBU Version :

SharePoint Front Web Server Name:
OS:
NBU Version
SharePoint version :
For SharePoint 2010, please confirm service pack.
To check Service pack, From the SharePoint Admin console -> upgrade and patch management -> check product and patch installation status
If you are running on service pack 1, you must be at NBU 7.1.0.4 or higher
This must be done on ALL nodes in the farm.

SQL Server ( SharePoint back end) Name:
OS:
NBU Version:...

AlanTLR | 12 Dec 2012 | 0 comments

Attached you will find the presentations and notes from the Phoenix Backup and Archiving User Group Meeting, which covered the following topics:

 

  • NetBackup 7.5 New Features and NetBackup 7.6 Sneak Peek by Michael Lesicko, Symantec
  • Clearwell eDiscovery Platform Demo by Randy Law, Symantec, and a Presentation by Andrew Becker, Trace3 and Randy Law, Symantec
  • Roundtable Discussion

The meeting was held at Trace3 in Phoenix.  More information on the meeting here: https://www-secure.symantec.com/connect/events/phoenix-backup-archiving-user-group-meeting-december-6-2012.

 

 

 

 

Dyneshia | 11 Dec 2012 | 0 comments

Providing the following information when creating a GRT Exchange case will not only help the TSE narrow down the issue, but will help resolve your case faster and more efficient.  This information will help the TSE outline an action plan before the first call back and WebEx.

What is GRT ? Granular Recovery Technology allows you to restore, at the most granular level meaning an individual piece of mail rather that the whole database.  If you are unsure you are using GRT , look at your policy attributes.  If the box 'enable granular recovery' is checked, then you are using GRT.  If it is not, please refer to this blog :

https://www-secure.symantec.com/connect/blogs/what-information-and-logs-include-when-creating-exchange-case-support-non-grt

Please provide the following informaiton when...

Dyneshia | 10 Dec 2012 | 4 comments

Providing the following information when creating an exchange case will not only help the TSE narrow down the issue, but will help resolving your case faster and more efficient.  The following information will help the TSE outline an action plan before the first call back and WebEx.

If you are using GRT with exchange, be sure to check out : https://www-secure.symantec.com/connect/blogs/what-information-and-logs-include-when-creating-grt-exchange-case-support

1) Environment Information

Master Server Name:   
OS :
NBU Version:

Media Server Name:
OS:
NBU Version :

Exchange Server  Name:
OS:
NBU Version :
Exchange Version:

If this is a cluster or 2010 DAG please include the following :

Cluster / DAG NAME:...