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Showing posts tagged with NetBackup
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Manumohan | 27 Dec 2012 | 5 comments

Hi ,

Could any one please help. I have upgraded master server from 6.5.3 to 7.0 latter to 7.0.1

For administering backup i have installed java console 7.0.1 on one of the window server. But when ever i open java console getting hung cant even close the console.

i have checked setconf  int mem and max mem are ok. aut.conf also checked on Master server and have righ permission.

Master server is linux platform and sitting on DMZ,

Note: The other master server in the DMZ is able to administer using the same java console, that too in linux platform

Could any one find a solution for this?

jmartin | 20 Dec 2012 | 0 comments

On December 18, 2012, Symantec completed another release of Symantec Operations Readiness Tool (SORT)! With SORT’s focus of improving the total customer experience for NetBackup and Storage Foundation customers, we’ve added the following features and improvements to the website: This release keeps pace with the latest NetBackup family compatibility lists and release related information and also adds important new functionality as listed below.

General

  • New capability to create email notifications when hot fixes/EEBs are fixed in a GA release.  This can be done via use of the SORT Notification widget or from within the Hot Fix / EEB Release Auditor widget.
  • Improved navigation capability for the NetBackup family of products in the Symantec Product and Platform Support Matrix
  • Support for NetBackup and OpsCenter 7.5.0.4 maintenance release in the installation and upgrade checklist and custom reports (...
Dyneshia | 17 Dec 2012 | 0 comments
 

Providing the following information when creating a Sharepoint case will not only help the TSE narrow down the issue, but will help resolving your case faster and more efficient.  The following information will help the TSE outline an action plan before the first call back and WebEx.

1) Environment Information

Master Server Name:   
OS :
NBU Version:

Media Server Name:
OS:
NBU Version :

SharePoint Front Web Server Name:
OS:
NBU Version
SharePoint version :
For SharePoint 2010, please confirm service pack.
To check Service pack, From the SharePoint Admin console -> upgrade and patch management -> check product and patch installation status
If you are running on service pack 1, you must be at NBU 7.1.0.4 or higher
This must be done on ALL nodes in the farm.

SQL Server ( SharePoint back end) Name:
OS:
NBU Version:...

AlanTLR | 12 Dec 2012 | 0 comments

Attached you will find the presentations and notes from the Phoenix Backup and Archiving User Group Meeting, which covered the following topics:

  • NetBackup 7.5 New Features and NetBackup 7.6 Sneak Peek by Michael Lesicko, Symantec
  • Clearwell eDiscovery Platform Demo by Randy Law, Symantec, and a Presentation by Andrew Becker, Trace3 and Randy Law, Symantec
  • Roundtable Discussion

The meeting was held at Trace3 in Phoenix.  More information on the meeting here: https://www-secure.symantec.com/connect/events/phoenix-backup-archiving-user-group-meeting-december-6-2012.

Dyneshia | 11 Dec 2012 | 0 comments

Providing the following information when creating a GRT Exchange case will not only help the TSE narrow down the issue, but will help resolve your case faster and more efficient.  This information will help the TSE outline an action plan before the first call back and WebEx.

What is GRT ? Granular Recovery Technology allows you to restore, at the most granular level meaning an individual piece of mail rather that the whole database.  If you are unsure you are using GRT , look at your policy attributes.  If the box 'enable granular recovery' is checked, then you are using GRT.  If it is not, please refer to this blog :

https://www-secure.symantec.com/connect/blogs/what-information-and-logs-include-when-creating-exchange-case-support-non-grt

Please provide the following informaiton when...

Dyneshia | 10 Dec 2012 | 4 comments

Providing the following information when creating an exchange case will not only help the TSE narrow down the issue, but will help resolving your case faster and more efficient.  The following information will help the TSE outline an action plan before the first call back and WebEx.

If you are using GRT with exchange, be sure to check out : https://www-secure.symantec.com/connect/blogs/what-information-and-logs-include-when-creating-grt-exchange-case-support

1) Environment Information

Master Server Name:   
OS :
NBU Version:

Media Server Name:
OS:
NBU Version :

Exchange Server  Name:
OS:
NBU Version :
Exchange Version:

If this is a cluster or 2010 DAG please include the following :

Cluster / DAG NAME:...

RLeon | 04 Dec 2012 | 8 comments

In my struggles to understand various instant snapshot technologies, I have come up with the following way to help me better understand the fundamental concepts behind all snapshot products.
Please note that everything covered here are deliberately oversimplified. I also refer to LUNs, disks, volumes and partitions interchangeably.
By sharing my understandings, I hope others who are as confused as I was would find this helpful.
I would also be very grateful if someone would be kind enough to point out any errors in my understandings. It helps everyone in the end and will be appreciated.
Please note, that although all my examples are based on Windows platforms, the fundamental concepts apply to *nix platforms too.

Snapshots - What are they:
To explain how and why it works is out of the scope of this simple post. In most cases it utilizes Copy-On-Write technologies, which I would recommend reading up on.
For the scope...

Drew Meyer | 20 Nov 2012 | 0 comments

Hey readers - new post about Symantec's official VMware support on the official Backup Exec and NetBackup blogs. Be careful who you trust with your data.

AbdulRasheed | 15 Nov 2012 | 1 comment

Thank you for attending Symantec webcast Take VMware vStorage APIs to the Limit with Unrivaled Data Protection. The recording of this webcast will be available soon. I am documenting the questions asked during the webcast and respective answers below. The names are withheld for privacy reasons. 

1. We're seeing snapshots not being removed after the backup operation is finished. Issues?
 
NetBackup’s bpfis program is executing creation and deletion of hypervisor level snapshots using VADP (vStorage APIs for Data Protection) APIs. The snapshot deletion issues occur mainly because of hiccups within the ESXi stack. For example, the backup was too long (or there were too many snapshots at the same time) that resulted in near 100% space consumption. The best way to verify what had happened is to look at vSphere client for the events associated with the virtual machine(s) in question. The error related to...
Nelson Thomas | 08 Nov 2012 | 0 comments

Environment: NetBackup 7.1, Windows 2008 R2 DFSR enabled File server in Cluster.

Error: Backup partially completes or fails with error 13 without backing up actual data.

Issue: Wrong policy configuration and backup job conflict on virtual server on same cluster node.

Solution:

  • Configure the policy as below;

  • In Backup Selection window, the entry should be like below.

/Shadow Copy Components/User Data/Distributed File System Replication/DfsrReplicatedFolders/DFS Share name/

  • And more importantly, if the file servers are in cluster; The backup should run only on any of the virtual server name at a time.

In my case we had four virtual servers under two physical nodes. And...