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Backup and Recovery Community Blog
Showing posts tagged with NetBackup Appliances
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Jane M | 13 Nov 2014 | 0 comments

On November 4, 2014, Symantec completed another release of SORT.
SORT Landing page at https://sort.symantec.com/

With this release we added the following features and enhancements:

General:
• Product and Platform Lookup can be accessed directly from the menu under Documentation and is the main entrance for product matrix (https://sort.symantec.com/platformlookup )
• Improved search performance

NetBackup Solutions:
• Enhancements to the NBDB space check to accommodate non-default configurations and all major, minor and release update upgrades of NetBackup
• Addition of NetBackup specific resources to the Product and Platform Lookup results
• Displayed which type of NetBackup host (master, media and/or client) requires the OS patch - Only...

Anuj Kr | 08 Oct 2014 | 0 comments

Problem Description:

Unable to decommission 5220 Appliance Medias server using nbdecommission command.

Nbdecommission tool indicates that this server is part for some media sharing group, and nbdecommission completes with error “unable to delete host xyz_abc”.

nbdecommission -oldserver xyz_abc

Server xyz_abc is a member of the following media sharing groups:

UNRESTRICTED_SHARING_GROUP

netbackup emm database error 196

Unable to delete host xyz_abc

# nbemmcmd -deletehost -machinename xyz_abc -machinetype media          

NBEMMCMD, Version:7.5.0.6
The function returned the following failure status:
generic EMM SQL error (193)
Command did not complete successfully.

Solution:

From...

Solange Deschatres | 09 Sep 2014 | 1 comment

From a business perspective, a disaster isn’t just a violent storm or terrorist attack that makes news headlines. Anything that makes normal operations difficult or impossible can be disastrous – Imagine that all of your customer files have evaporated, along with everyone’s email messages, pending customer orders and your entire accounts receivables database. This type of loss not only interrupts the flow of business but could halt it completely, and it poses a threat you can’t ignore.

Data recovery planning is essential for every business and should be part of an overall resiliency or business continuity plan. This plan will help you continue operations in the face of adverse incidents, big or small, and avoid catastrophic losses. At a high level data recovery planning can be broken down into three primary steps:

  1. Assess: Know and understand the value of your data and the impact loss would have on the business.
     
  2. ...
Digital_Kru | 27 Aug 2014 | 0 comments

It’s one of the highlights of the year, and this year not only didn’t disappoint, it was the best one yet. While the conference is officially ending tomorrow, the majority of the action has taken place, and the closing party is tonight as well. Did I mention The Black Keys are playing (woohoo!), a great band I look forward to seeing live.

This year VMware set up a ‘pub crawl’ style reception for the vendor floor last night. I can say from experience (mostly good, but occasionally bad) that a conference host that looks for creative ways to continue to get the attendees in front of the sponsors is very much appreciated. Kudos to the entire VMWorld team for a great event! This week has continually, and at times overwhelmingly, had great booth traffic. I love the conversations and interaction with attendees that ask questions about how they can do more with virtual. We’ve solved problems together, built strategies together, and we’ll see success together from this.

Here...

Digital_Kru | 25 Aug 2014 | 0 comments

“And… here, we, go.” – (Heath Ledger’s immortal performance as Joker)

The opening reception was actually as expected, it was bigger than ever; at least it seemed that way, looking more like GITEX than ever before. With the announced attendance of 22,000 people it would have to be bigger. The floor was packed with the usual suspects, up and comers going for bigger booths than before, and the usual plethora of new entries to the field. Where 5 or 6 years ago, there were a hundred or so smaller startups, now it looks like a VC swap meet, with vendors touting their niche solution, with seemingly half of them looking to get bought up by one of the bigger fish.

Cloud.

That’s it. If you were missing the cloud shift, it’s been seismic (no pun intended with Sunday’s earthquake). The evolution of how data is managed has either come full circle (if you’ve been around for 15 or so years in this field) or bridged the gap to what is the consumerization of IT and acceptance...

Digital_Kru | 24 Aug 2014 | 0 comments

As I sit on the current alternative of the ‘nerd bird’ (as we used to affectionately call the American AUS-SJC direct) I’m on the DFW-SFO, catching up and geeking out with old colleagues, analysts I’ve worked with and listening to the grumpy lady in front of me who keeps calling the flight attendant over to complain about a luggage policy – I’m reminded of how much things have changed since I was an attendee at my first VMWorld in 2007. Back in my product management days I was an eager attendee for sessions and labs – thoroughly enjoying all 3 hours of my 2 hour VCB scripting lab. VCB scripting is a long gone requirement, and equally far down the list of my favorite experiences at VMWorld.

This week I’ll be posting updates about key topics, trends, and new emerging technologies and strategies for IT. What’s changed so much about VMWorld is the virtualization itself – I feel an almost parental pride in seeing how virtualization is (in the immortal words of Vince Vaughn, as...

Glen Simon | 05 May 2014 | 0 comments

Greetings NetBackup professionals! The NetBackup product team is actively planning for our biggest Vision conference ever. In addition to participating in over 100 training sessions and hand-on labs, conference attendees will be able to hear the latest on the future direction of NetBackup, connect with the thought leaders and subject matter experts who drive our data protection technologies, and network with their peers to learn how they are using NetBackup to protect their information.

We’d like your help to make sure the educational experience is exactly what you’re looking for. We’ve put together a quick survey of possible NetBackup topics we may cover at the conference. Please share your opinions with us and let us know which of these topics interests you:

Click here to fill out our Vision NetBackup topic survey

Symantec Vision 2014 Conference Details:

Where:...

NBU Channels Guy | 07 Apr 2014 | 3 comments

Do you know about the NetBackup Analyzer tool?    Have you used it?    Do you use it yearly?  

All questions that every NetBackup customer should be asking themselves.  The following story came to me recently from one of our Account Executives, Derek Hunter.  It reinforces the value of information and the use of a simple tool to improve the operation of an ever changing backup landscape.  

Recently, Derek received a call from a frustrated NetBackup customer that was not able to make their backup windows. Following a short conversation, the customer agreed to run the NetBackup Analyzer to give us potential clues on their issue and to get a basic overview of their environment. 
 
The NBU Analyzer took the customer ten minutes to run (a simple script) on their end and within 24 hours they received a call from Derek with results, a report and a suggestion to fix their concern.  By...

SymTerry | 28 Feb 2014 | 0 comments

Upgrading… For System Administrators, this can be a painful idea.  What are the new hardware requirements? Where do I get the software? What is the correct process for my environment’s upgrade? So much has to be planned for with minimal downtime in mind.

Symantec has a great one-stop shop for tools and services supporting NetBackup upgrades and troubleshooting, the SORT Web Portal (https://sort.symantec.com/netbackup). SORT stands for Symantec Operations Readiness Tools and simplifies some of the most time-consuming administrator tasks. It helps you identify risks in your datacenters and improve operational efficiency, enabling you to manage the complexity associated with datacenter architectures and scale.

For NetBackup upgrades, there are data collection tools that point out common issues, identify installation and upgrade requirements, track product licenses, and gather data for support troubleshooting. ...

Mark_Solutions | 25 Feb 2014 | 0 comments

We all know that you shouldn't back up a client to a Media Server of a lower version of NetBackup but sometimes it is easy to make an oversight.

An example cropped up recently for me at a straight forward staged upgrade.

The plan was a Master Server upgrade in week 1, let that settle for a couple of weeks before upgrading the Media Servers then a couple more weeks and upgrade all clients - change control / rollback options and all that!

Along the way it was decided to virtualise the Master Server too.

Sounded OK until we did the testing when everything worked great apart from the Catalog backup which went to a Media Server (The Master being virtualised could not have tape drives)

The backup failed with a 154 - Storage Unit is not compatible - storage unit characteristics mismatched to request.

Couldn't find any tech notes and the penny hadn't quite dropped when I first saw the...