Many users of Backup Exec are annoyed by the recommendation to apply all hotfixes made to the server also to the remote agent. I think this is quite understandable, because in daily business it is in most cases simply not easy to do it because of other, higher priority topics.
With this short piece of text I would like to change your point of view.
Please consider the following facts:
1. Many problems of backups with BE result out of a mismatch of server and RAWS.
2. Hotfixes are hotfixes, because they fix important issues.
3. If you have to call tech support, they will definitely check the version of server and RAWS and in case they do not match advise you to update.
4. This is really important: If you are waiting too long, the number of updates that have to be applied increase that much that a push update will no longer be possible.
The last point is really important. My investigations showed that somewhere between 8 (result of tech...