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Showing posts tagged with NetBackup
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inn_kam | 27 May 2013 | 1 comment


i took symantec support for changing my Exchange GRT retention time, as we have accidently given 1 week retention time to our weekly full GRT Exchange backup on disk Then we Symantec engineer change this to one month .

My environment was

Netbackup Master server

Netbackup Client (Exchange 2010) version

they use the command bpexpdate

i took screen shot also

check this C:\ProgramFile\Vertitas\Netbackup\bin\admincmd\bpexpdate -recalculate -backupid <grtclient_1234567890> -ret 3

also follow


inn_kam | 18 Apr 2013 | 2 comments

This article is taken from symantec special hidden document


Ops Center (Free Product)

OpsCenter is a free product which gives you the ability to monitor, alert and do operational reporting on NetBackup, Enterprise Vault, Backup Exec and PureDisk. OpsCenter server is part of NetBackup and can be deployed on master server for managing a single domain, or independently for managing multiple NetBackup Domains. It also allows you to do minor management tasks such as “upping” tape drives, restarting failed jobs, freezing/unfreezing and other tape functions, restarting services/daemons on Masters etc. The free version limits historical reporting.

OpsCenter Analytics (Licensed...

inn_kam | 17 Apr 2013 | 0 comments

Hi Guys

Many people and myself many times came through this error

i have also locked the call to symantec and ask on forum , they told me the same.

when i ran the command vssadmin list writers

it gives Microsoft Exchange Writer: Retryable Error

, i have checked many symantec tech notes on it .

and in short i summarised it that we have to reboot the exchange server 

Find the TECH NOTE here


This issue is normally caused because the “Microsoft Exchange Writer” is not working properly. You can verify its status with the “vssadmin list writers” command: 

Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
Writer Instance Id...

inn_kam | 03 Apr 2013 | 0 comments


One of our customer wants to give UNC Path in storage Unit in Netbackup,in absolute path name as shown in below screen shot.

So after giving the UNC path for eg \\<server name>\<Folder name>  , when we ran the policy we got error as follows

Error reading Volume information.STS API failed. 
Status 2060013
no more entries.

So we contact Symantec Engineer , He resolved this case by going on to Media Server and  give admin credentials to two services, 
  • NetBackup Client Service
  • NetBackup Remote Manager and Monitor Service

He also share a TECH Note with us which i will also share in this forum , which ver helpful for Symantec Netbackup Users

inn_kam | 01 Apr 2013 | 3 comments

Its an excellent Tech Note by Symantec for All Avaialble Videos related to all Versions of Exchange Backups and Restore with Netbackup

I Want to share it because some new users and some new certified Netbackup would find it difficult to deploy Exchange server with netbackup and all documents and videos at one platform

VIDEO: NetBackup Support Screencast Demo - list of available videos

Links provided are to the technote for the video which contains the URL link to the video, as well as a full transcript of the video.
Exchange 2010
Exchange 2010 Backups
inn_kam | 28 Mar 2013 | 2 comments

We have one issue of restoring email, and we took support from Symantec Expert Engineer , He sort out and resolved the problem in great manner. So i want to share it with All Netbackup Users who are having problem in restoring the email from Exchange.

GRT individual email recovery failed
Status code 2810

Netbackup Master Server on WIndows
Netbackup Media Server whichis Exchnage 2010 Mail Server as well.
Netbackup Mail server another
Netbackup HUB CAS server

2/14/2013 16:11:56 - Info bpbrm(pid=1448) (CAS SERVER Name) is the host to restore to
2/14/2013 16:11:56 - Info bpbrm(pid=1448) reading file list from client
2/14/2013 16:11:57 - connecting
2/14/2013 16:11:57 - Info bpbrm(pid=1448) start nbfsd on client
2/14/2013 16:11:58 - Info bpbrm(pid=1448) start nbgre on...

inn_kam | 28 Mar 2013 | 1 comment


Always remember to DISABLE UAC (User Access Control) while installing Netbackup Server or Client on any Windows 2008 R2 Machine

As its mentioned in Netbackup Windows Admin Guide: 

                                                                     Note: To install NetBackup on Windows 2008/Vista and

Windows 2008 R2/Windows 7 UAC-enabled environments,

you must log on as the official administrator. Users that are

assigned to the Administrators Group and are not the official

administrator cannot install NetBackup in UAC-enabled

environments. To allow users in the Administrators Group

to install NetBackup, disable UAC.

How to...

Raghu Gopalan | 31 Jan 2013 | 0 comments

LAUNCH NOTIFICATION: PartnerAssist Transformation Assistance for NetBackup Catalog Manipulation (Update)
We are pleased to announce an update to the existing PartnerAssist Transformation Assistance for NetBackup Catalog Manipulation service. This service update includes updated IP artifacts and new automation tools which are utilized in providing support assistance with Catalog manipulation for NetBackup 7.5 software only implementations as well as for the majority of scenarios utilizing NetBackup Appliances. This service is available to eligible Partner Consultant’s for fee, effective January, 25th 2013. Please contact the PartnerAssist team on a per engagement basis to determine the number of service units (hence cost) required. This service is also available to Symantec Consultant’s, on an as needed basis.

Raghu Gopalan | 11 Dec 2012 | 0 comments

We are pleased to announce an update to the existing PartnerAssist Assessment Assistance for NetBackup service. With this maintenance release of PartnerAssist Assessment Assistance for NetBackup, all of the underlying IP artifacts have been updated to align with the enhancements/features applicable to the latest NetBackup Assessment tools and associated documentation. This service is available for fee to Symantec Partners effective 15 Dec 2012.

Muzayun Mukhtar | 20 Jun 2012 | 1 comment

We would love to invite you to get involved in helping us shape NetBackup by participating in one or more of the studies below.

Study 1

For this study, we are looking for NetBackup administrators who as part of their daily tasks examine NetBackup using ‘Activity Monitor’. We would greatly appreciate your insights on the type of challenges you face while monitoring jobs in NetBackup. We will also show you some design mockups to gather your feedback.

Session dates: July 25th -31st

Study 2

We are looking for NetBackup administrators who as part of their tasks edit properties for master servers, media servers and clients in their environment. In this session, we would like to get your feedback on how we can improve the existing host properties to make it easier for you.

Session dates: Aug 6th - 9th...