Backup & Recovery Community Blog

 

The Backup and Recovery Community Blog is the perfect place to share short, timely insights including product tips, news and other information relevant to the Backup and Recovery community. Any authenticated Connect member can contribute to this blog.

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    Updated: @BackupMikko 08 May 2013

    Five Critical Decisions for Virtual Machine Backup and Recovery

    How far along are you on your virtualization journey? Most organizations already have more than half of their systems virtualized and are currently virtualizing their most business critical applications. Now you are facing the challenge of keeping your ever-expanding virtual environment protected while providing the required service level for the business critical physical systems. Managing two separate isolated environments increases complexity and introduces potential for gaps in the data protection strategy if not carefully planned and implemented. A poorly planned data protection strategy will not only increase risk to the data but will also consume more storage, restrict your recovery options and increase the time spent managing the environment. This is why it is important to understand the options and pitfalls when building a data protection strategy for virtual and mixed environments. Host-level Integration and Virtual Machine optimized...
  • 1
    Created: drhartman 26 Apr 2013

    db_FLISTsend failed: system call failed (11)

    The backups have begun to fail consistently with the following error: Error bpbrm (pid=16758) db_FLISTsend failed: system call failed (11)   I have found that the directory, /opt/openv/netbackup/db/images, is pegged at 100%. What suggestions might you have to recover from this situation?   Thank you, Russ 
  • 0
    Updated: inn_kam 18 Apr 2013

    Most Common Issue when EMM Server is down. How to Resolve by Symantec.

    In Netbackup ,the most common issue came i.e EMM Server is down ,  So i search in Symantec , and very hidden article came up,by Symantec, and its not easy to find this article  So i am sharing this , its excellent one. i resolved a lot from this   How to troubleshoot NetBackup Enterprise Media Manager (EMM) startup issues Article:HOWTO61176  |  Created: 2011-12-02  |  Updated: 2012-09-27  |  Article URL http://www.symantec.com/docs/HOWTO61176   ...
  • 0
    Updated: inn_kam 18 Apr 2013

    How to resolve exchange vssadmin list writers shows Retryable error

    Hi Guys Many people and myself many times came through this error i have also locked the call to symantec and ask on forum , they told me the same. when i ran the command vssadmin list writers it gives Microsoft Exchange Writer: Retryable Error , i have checked many symantec tech notes on it . and in short i summarised it that we have to reboot the exchange server  Find the TECH NOTE here http://www.symantec.com/business/support/index?page=content&id=TECH181190   Cause This issue is normally caused because the “Microsoft Exchange Writer” is not working properly. You can verify its status with the “vssadmin list writers” command:  Writer name: 'Microsoft Exchange Writer' Writer Id: {76fe1ac4-...
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    Updated: inn_kam 03 Apr 2013

    Netbackup Error When Using UNC Path in Storage Unit in absolute Pathname

     Hi  One of our customer wants to give UNC Path in storage Unit in Netbackup,in absolute path name as shown in below screen shot. So after giving the UNC path for eg \\<server name>\<Folder name>  , when we ran the policy we got error as follows Error reading Volume information.STS API failed.  Status 2060013 no more entries.   So we contact Symantec Engineer , He resolved this case by going on to Media Server and  give admin credentials to two services,  NetBackup Client Service NetBackup Remote Manager and Monitor Service     He also share a TECH Note with us which i will also share in this forum , which ver helpful for Symantec Netbackup Users ...
  • 0
    Created: Alex Sakaguchi 02 Apr 2013

    NetBackup 7.6 Virtualization Advancements

    Are you interested in seeing first hand the new advancements around virtualization backup and recovery coming in NetBackup 7.6?  Well, we've decided to host a Google Hangout as a sneakpeak into the latest and greatest, and broadcast it live from Vision 2013 in Las Vegas on 4/17.  This Hangout is open to the public and we're encouraging everyone to come check it out! We'll be showing you things like how to backup 300 VMs in 3 minutes, backing up 3TB of data in 15 minutes, and much more. Broadcasting live from the Expo Hall floor of the MGM Grand on April 17th from 12:00pm to 1:15pm Pacific time.   RSVP on our Google + page: Protecting 300 VMs in 3 min We'll be taking questions from panel members as well as those submitted through Google + and Twitter.  ...
  • 0
    Created: inn_kam 29 Mar 2013

    Symantec Technical Support on GRT individual email recovery failed error 2810

    We have one issue of restoring email, and we took support from Symantec Expert Engineer , He sort out and resolved the problem in great manner. So i want to share it with All Netbackup Users who are having problem in restoring the email from Exchange. ISSUE: GRT individual email recovery failed ERROR CODE/MESSAGE: Status code 2810 ENVIRONMENT/CONDITIONS: Netbackup 7.1.0.4 Master Server on WIndows Netbackup 7.1.0.4 Media Server whichis Exchnage 2010 Mail Server as well. Netbackup 7.1.0.4 Mail server another Netbackup 7.1.0.4 HUB CAS server EVIDENCE: 2/14/2013 16:11:56 - Info bpbrm(pid=1448) (CAS SERVER Name) is the host to restore to 2/14/2013 16:11:56 - Info bpbrm(pid=1448) reading file list from client 2/14/2013 16:11:57 - connecting 2/14/2013 16:11:57 - Info bpbrm(pid=1448) start nbfsd on client 2/14/2013 16:11:58 - Info bpbrm(pid=1448) start nbgre on...
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    Created: Gavrilov 27 Mar 2013

    NetBackup in VCS environment. Manual start without VCS

    My last few cases were cluster related. It's funny, but some customers (and even engineers)  always forget how to manage NBU when it's under cluster control. They also believe that they can easily bring NBU up by same old start\stop scripts  during the cluster's problem. It wouldn't work out. As soon as we place NBU under Cluster  control it means that it's being controlled by cluster Agent. But Agent's functions aren't limited by start\stop\monitor routines.  Let's look at possible scenario. We've upgraded both nodes and want to perform a switchover to the another node for the check. It fails. What would we do? Everyone knows that first of all we need to understand why we can't start application in the cluster. Is it NBU's problem or is it cluster related issue? We can disable AutoFailover and switch NBU's service group to the problem node again. It'll stop in OFFLINE|FAULTED state on it. What's next?...
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    Updated: GrazianoPecciarini 26 Mar 2013

    NetBackup Snapshot Client Method

        In the Computer and Storage World a snapshot is the state of a system at a particular point in time. More in detail, a snapshot is a point-in-time, read-only, disk-based copy of a client volume (see Blog Link).  In the backup world, after the snapshot is created, NetBackup backs up data from the snapshot, not directly from the client’s primary or original volume. Users and client operations can access the primary data without interruption while data on the snapshot volume is being backed up. The contents of the snapshot volume are cataloged as if the backup was produced directly from the primary volume. After the backup...
  • 2
    Created: inn_kam 25 Mar 2013

    My Netbackup Activites and Symantec Support

    Hi i am working as Systems Engineer in one of the Vendor Side Company , and give support for Symantec Netbackup + Desktop Laptop + Ops Center for lots of Customer .and if got any complicated issue , we took help from Symantec  with excellent support. In this blog i would like to contribute my Experience for trouble shooting various cases at customer side with the help of Symantec And it wil help lots of people who are new in using Symantec Netbackup.