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Showing posts tagged with 2012
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Cristiano S. | 25 Jul 2014 | 0 comments

Hello to everyone,

I was facing problems while configuring a backup exec job with Oracle RAC over Linux environment.
I would like to share how it was solved.

Scenario:

Using Symantec Backup Exec 2012, Oracle RAC and Red Hat 6.3

Problem:

While configuring a backup exec job with oracle RAC, on 'Backup Selection' tab it was not possible expand Oracle RAC database tree.

Error messages: Oracle Database "Instance"(Unavailable) or Authentication failed on connection

Solution:

Add O/S user that has DBA privileges (the owner of oracle binaries) to the beoper group
Copy /etc/oratab to /etc/VRTSralus/beoratab
Do not eeplace the dbname entries in /etc/VRTSralus/beoratab with the name of the instance of the RAC database on that machine. Keep the same.
This example uses the root account to configure the...

melview1 | 17 Jul 2014 | 2 comments

I wanted to share my problems and solution regarding Backup Exec 2012 and the Service Pack 4 update in hopes it might help others.  I’ve seen several threads on this topic, but the official response from Symantec has always been, “there are no known bengine SP4 issues”, which I’m not convinced of.  My maintenance is not current for reasons I won’t get into, but because of that, I have not filed a tech support request on this topic, but rather figured it out on my own.  I’m evaluating my needs vs BE2014, which I’d reinstate my maintenance for.

My setup is fairly small and simple.  I have 6 servers being backed up, including the BE server.  1 is using an Agent for Applications and Database server and the rest are Agents for Windows.  Each server has its own job that is a backup to disk (external USB3.0).  There are 4 disks, 3 have unique jobs and 1 of them is shared amongst 4 jobs.  No jobs overlap and there is no...

NBU Channels Guy | 07 Apr 2014 | 3 comments

Do you know about the NetBackup Analyzer tool?    Have you used it?    Do you use it yearly?  

All questions that every NetBackup customer should be asking themselves.  The following story came to me recently from one of our Account Executives, Derek Hunter.  It reinforces the value of information and the use of a simple tool to improve the operation of an ever changing backup landscape.  

Recently, Derek received a call from a frustrated NetBackup customer that was not able to make their backup windows. Following a short conversation, the customer agreed to run the NetBackup Analyzer to give us potential clues on their issue and to get a basic overview of their environment. 
 
The NBU Analyzer took the customer ten minutes to run (a simple script) on their end and within 24 hours they received a call from Derek with results, a report and a suggestion to fix their concern.  By...

Daeyoung_Chun | 06 Apr 2014 | 3 comments

I want to share the following simple tip.
This is to query the BE SQL DB(BEDB) for check the file name for the catalog.
This information will not be directly supported by Symantec.
In addition, this feature is not available directly from Backup Exec.
Symantec is not responsible for any issue caused by a use of it as well.

 

select cr.MachineName,
       cr.ResourceName,
       ci.HistoryFileName,
       ci.ImageName,
       cm.MediaName,
       ci.EngineName,
       cf.MediaID,
       ci.ImageNumber,
       cm.CartridgeLabel,
       cm.MediaType,
       cm.Location,...

Artegic | 01 Apr 2014 | 0 comments

In https://www-secure.symantec.com/connect/forums/lin... I reported being surprised by my Backup Exec 2012 installation accusing me of a license violation (translated from German):

     Message:       Linux Media Server Option-License Violation
                    The trial period for the Linux Media Server Option has expired.
                    You must acquire the Linux Media Server Option or deactivate the devices.
        ...

4L SpA | 28 Dec 2013 | 0 comments

Workaround to Event 57802 and 57804, catalog mistmatch (Following a successful upgrade, the Backup Exec Server Service fails to start and the event logs report an error "The Backup Exec Server Service detected a schema version mismatch)

 

1.- Upgrade existing BE 2010 R3 to 2012

2.- Using existing procedure, copy folders Catalog and Data to safe place or shared drive

3.- Install brand new Windows Server, with the EXACTLY same name as the old one, as on step 1.

4.- Copy the folders Catalog and Data from step 2.- using procedure accordingly

5.- Start services of the new BE 2012

6.- That's it!

Ketan Pachpande | 13 Nov 2013 | 0 comments

 

Differences and Similarities between Quick Erase & Long Erase options in Backup Exec 2010 & 2012

Backup Exec 2010 R3:

Erasing Media.jpg

Backup Exec 2012:

Erasing Media 2012.jpg

In BE 2012:

      Quick Erase option has been renamed to 'Erase media now'

      Long Erase option  has been renamed to 'Long erase media now' 

 

 
Sr no

Quick Erase (2010) /

Erase media now (2012)

Long Erase (2010) /

Long erase media now (2012)...

Ketan Pachpande | 29 Oct 2013 | 2 comments

In Backup Exec 2012, if you get the time out error as: 

The request channel timed out while waiting for a reply after 00:09:59.9980000. Increase the timeout value passed to the call to Request or Increase the sendTimeout value on the Binding. The time alloted to this operation may have been  a portion of a longer timeout.

 

Error Backup.JPG

 

This means, the UI of Backup Exec 2012 has waited for 10 minutes for the underlaying services to reply back.

If you want BE UI to wait for longer time (let us say 20 minutes),

  1. Stop the UI.
  2. Open the file BackupExec.exe.config (located at Program Files/Symantec/Backup Exec)
  3. Replance all the occurrences of 00:10:00 with 00:20:00
  4. Start the UI.

 

My Senario:...

PackMatt73 | 04 Jun 2013 | 0 comments
Location: 

 Google+ - http://buex.ec/beISOse

Time: 

 Wed, 12 June, 2013 - 13:00 - 14:00 EDT

Are you a Backup Exec user?  Do you ever have wild ideas about how you could better use this solution?  Ever run into a technical issue?  How would you feel about Hanging Out for an hour with a Systems Engineer & a Technical Support Engineer to go through whatever is on your mind regarding Backup Exec?

Backup Exec is pleased to announce a series of Google+ Hangouts beginning Wednesday 12 June at 1.00 pm EDT/10.00 am EDT 

These hangouts will be open forums with customers, partners, and employees addressing any questions or concerns regarding Backup Exec 2012.  Our featured technical experts will be Systems Engineer ...

Iesa Behbehani | 29 May 2013 | 0 comments

Backup Exec is pleased to announce that we are having a Google+ hangout on Wednesday June 12, 2013 at 1pm EDT / 10am PDT.  Our Focus is to have an open discussion with customers, partners, and employees about any questions or concerns regarding Backup Exec 2012.  Joining us will be two of Symantec's most knowledgeable technical experts.  Travis Larson, an Inside Systems Engineer and Michael McNally, a Technical Support Engineer will be...