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Backup and Recovery Community Blog

Showing posts tagged with 2012
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BackupExec 2012 Hotfix 201596 update warning - loss of storage
Mike55 | 27 Mar 2013 | 6 comments

Backup Exec 2012 v14.0 Rev 1798 (64Bit)

Problem:  I used live update to install the 201596 hotfix on my CAS last week.  The update showed successful, but after the reboot there were problems.  The following three services were set to disabled after the reboot, Backup Exec Deduplication Engine, Backup Exec Deduplication Manager and PostgreSQL Server 8.3.  Also, all disk storage was missing (Local Backup to Disk Storage, Local Deduplication Storage and Network Disk Storage).  Only tape storage remained.

 

Troubleshooting: I tried to add a disk storage location back and re-catalog the sets, but that operation failed with a duplicate key error.  I deleted that disk storage and then was unable to see it as a storage location choice to add again.

I uninstalled the hotfix through the windows 2008 R2 uninstall utility.  The storage was still gone.  I reapplied and the hotfix with no change.  Those three services...

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Global Deduplication Myths
Alex Sakaguchi | 22 Feb 2013 | 2 comments

Don’t customers hate being misled?

I know I do.  Sometimes it can be innocent…you know, like maybe the sales person wasn’t as knowledgeable as he/she could’ve been.  Or perhaps they were new.  In any case, it behooves the customer to do some homework to make sure that they are not being misled, innocently or otherwise.

 

Your homework is done.

I came across a situation recently where a customer said that a vendor told them their solution could do global deduplication the same as Symantec, but cheaper.  My first thought was wow that’s a big deal.  As you may know, Symantec deduplication capabilities built into NetBackup and Backup Exec offer customers the flexibility of leveraging dedupe at the client, server, or target, and can...

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Backup Exec with built in DB and external database
gmunyadzwe | 14 Feb 2013 | 0 comments

I have a BE environment comprising of 1 server. It uses an external SQL database in a clustered environment. Even with a cluster setup, the environment is not bullet proof, that is it is prone to failure, thereby bringing down with it the BE server. I do have a server that I can build another BE environment on. Questions...

1. Can i use a built in database and link it anyhow to the one in the sql cluster? if so, how? if not, whats the best approach to this problem?

2. Can the storage be shared by both servers without any issues, that is, can i still use the storage with the clustered BE server?

3. Can the backup sets be shared by both servers; can i restore the backup from one server using the other server?

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Installation Problem
Adminbaw | 14 Feb 2013 | 0 comments

Hello, i have a problem during installation of Backup Exec 2012.

I am not able to install Backup Exec 2012.

During the environmentchek it says that the environment is ok.
But i get a strange pop up that says
"The installation failed due to an unexpected error:Absolute Path information is required".

I can go trough the installation to the point where i get the installation summary.
I can click on next, than i get the same pop up an the installation freezes!

The environment is Windows Server 2003 SP2

 

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Backup Exec 2012: change display language
dotlike | 06 Feb 2013 | 0 comments

To change the display language in Backup Exec 2012 edit the REG_SZ value Language (set 'DE' for german or for example 'EN' for english) in

HKLM\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec

and start Backup Exec 2012 GUI

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Is tape dead?
Jason_Dowzell | 23 Jan 2013 | 0 comments

With the ever increasing usage of disk based backup solutions, one of the questions I get asked most often is around the future of tape. There is no doubt that disk offers many benefits over tape, not least restore performance and reliability, combined with some great technical advances like deduplication. That said, does tape still have a place in modern data protection?

Rarely a week passes when I don’t talk to a customer who wants to reduce their reliance on tape. The main challenges customers experience with tape are performance, especially when backing up lots of small files, restore speed, and also reliability issues caused by media volatility and drive failures. Add to that the cost of taking tapes off-site and cycling them back on site each day and it is little wonder many want to try and reduce their reliance on the technology.
 
Disk as a backup technology has been around for many years but, in recent years, has become almost a...
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The license was entered, why is Backup Exec 2012 still in trial mode?
lmosla | 18 Jan 2013 | 0 comments

There are 3 ways Backup Exec 2012 can be licensed:

A. import a Symantec License File (SLF)
1. From the “Add Licenses” screen, click Import From File.
2. Browse to the location where to you saved the .slf file.
3. Select the SLF.
4. Click Open.

B. type the serial numbers (NOTE: This requires an Internet connection and the availability of port 443)
1. From the “Add Licenses” screen, enter the serial numbers that are listed on your license certificate.
2. Click Add.
3. Click Next to submit the serial numbers for verification.

C. install a 60-day trial version

Even after everything seems to be entered properly this problem can occur under the following circumstances:

Maintenance serial numbers were entered and not the Product serial numbers

...

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Requirements for BESA
lmosla | 15 Jan 2013 | 0 comments

Some issues that may occur if BESA does not have the required rights:
• Backups or Restores are failing
• Log on Account Errors
• In the backup selections “Enable Trust relation" keeps displaying
• During an install of Backup Exec for Windows Servers when entering the service account information the error "Unable to authenticate with the user and password information given for \User name " appears .
• On system boot, the Backup Exec Device and Media Service fails to start automatically and generates Event ID 7041

All of the Backup Exec services (except the Backup Exec Remote Agent) run under a user account which the Backup Exec system services use. When a user account is configured for the Backup Exec services to use it is known as the BESA (Backup Exec Service Account).

During the Backup Exec install the Backup Exec service Account (BESA) and the Backup Exec system logon...

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Symantec Cooperates with SAP to Simplify Big Data Backups
Simon Jelley | 17 Jan 2013 | 0 comments

Big Data and Data Analytics are tremendously valuable tools for businesses today, delivering insights into every aspect of the business, from customer interactions to network security. But like any tool, it doesn’t have any value if you don’t know how to use it. This is where SAP HANA comes in. As a component of a Big Data solution, this new disruptive technology provides the in-memory database, which enables organizations to process both transactional and analytical workloads at incredible speeds—days to minutes, hours to seconds—allowing for more agile, data-driven business decisions.

Just like any other business information, however, Big Data can be impacted by downtime and disasters. Organizations are having a hard enough time backing up their traditional data storage. How can they be expected to handle hundreds or thousands of times as much information?

It’s simple – use the tools you’ve already invested in. Why waste...

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How to troubleshoot issues with a Robotic Library (autoloader/changer) and/or Tape Drive(s)
Donald Eady | 15 Jan 2013 | 1 comment

 

Alright… So just got that brand new or not so brand new Robotic Library (Autoloader/Changer) and or Tape Drive(s). Still bubble wrap / ship safe fresh, just unpacked and attached to the server and bam.. here comes the brick wall. The storage device is not displaying or perhaps the tape drives or libraries show up offline or worse yet they are not found, recognized or detected at all. What do you do? Well you have a couple of options you can spin once counter clockwise, blink your left eye, wiggle the mouse frantically, right click and see if its working now. Or you can take the suggested approach and follow this informative right down the golden paved road to the promise land of problem resolution.

From time to time hardware that despite being officially tested and supported by Symantec might show as offline, display incorrectly within the console, function outside of the way it was intended and or throw errors within the B.E. job log or windows event...

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