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Backup and Recovery Community Blog

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Glen Simon | 25 Feb 2014 | 0 comments

Greetings NetBackup professionals! The NetBackup product team is actively planning for our biggest Vision conference ever. In addition to participating in over 100 training sessions and hand-on labs, conference attendees will be able to hear the latest on the future direction of NetBackup, connect with the thought leaders and subject matter experts who drive our data protection technologies, and network with their peers to learn how they are using NetBackup to protect their information.

We’d like your help to make sure the educational experience is exactly what you’re looking for. We’ve put together a quick survey of possible NetBackup topics we may cover at the conference. Please share your opinions with us and let us know which of these topics interests you:

Click here to fill out our Vision NetBackup topic survey

 

Symantec Vision 2014 Conference Details:

...

Featured: Customer Safaris
Elizabeth Teffner | 10 Feb 2014 | 1 comment
My name is Elizabeth Teffner. I'm a Customer Research Analyst at Symantec. Our Customer Research group is organizing Customer Safaris to observe how Data Scientists, Database Administrators and Storage Administrators do their work.
 
What is a Customer Safari?
 
Customer Safari is where we come to your office and observe your day. Understanding how people work and go through their day helps us generate ideas on how we may make improvements or create new products or services. The best way to do this is to quietly sit and observe how a typical day for our customers goes.   
 
If you are interested, we are looking for 3 to 4 hours to sit with you and observe.  There will be little interaction except for occasional clarification question. Also, this is not a sales call!  This is strictly a customer research project. During our visit...
ALJohnson | 15 Aug 2013 | 0 comments

Never attended a Symantec Vision conference?  We want to know why.  For the first 20 people (10 in the US and 10 in Europe) who sign up and participate in a 30-minute interview before August 22nd, we’ll award you 200 Connect points AND send you a custom Vision Hoodie.  To set-up a time, please click here or email your contact information to vision@symantec.com.

 

Dale Shulmistra - Invenio IT | 08 Aug 2013 | 0 comments

Understanding HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) applies to any healthcare provider, health plan, and clearing house that electronically maintains or transmits health information pertaining to individuals. HIPAA was designed to promote healthcare standards for patient confidentiality, provide an incentive for electronic communications, create consist industry standards and the reduce administrative costs of healthcare.
 
The Standards for the Security of Electronic Protected Health Information (the “Security Rule”) went into effect in April of 2006. The Security Rule requires health care providers, health plans and clearing houses to have data security standards in place.
 

The Security Rule and Data Backup

Many of the Security Rule’s standards apply to the backup of data. Health care providers, health plans and...
Mack Disouza | 06 Aug 2013 | 4 comments

·         We checked the Scratch pool .Enough Scratch tapes are available. Restarted the backup but failed again with error code:-96.

 

·         Ran the inventory in order to update the volume configuration. Resubmitted the backup again but failed with error code:-96

 

·         Stop and start Netbackup services on Master server twice (chev1bkp2).

 

·         Manually change the Volume pool of a tape from GUI and put some tapes to the volume pool SAPDB4WEEKS. Resubmitted the backups but failed again. No luck.

 

·         Enough scratch tapes available in scratch pool.

o   chev1bkp2{root}# vmquery -rn 0 -bx | grep -i scratch

 

o  ...

Kate Lewis | 26 Jul 2013 | 0 comments

It's system admin today and we've got a great offer lined up for all those system admins out there. For one day ONLY (today!), if you're a system admin, you can get two FREE sockets of Backup Exec V-Ray Edition.

So what are you waiting for? Email Iesa_Behbehani@symantec.com and ask for your free copy.

Kate Lewis | 04 Jan 2013 | 38 comments

IT organizations face hardware, software and database / application downtime, lasting short periods of time to shutting down the business for days on a regular basis. Without adequate planning and preparation, any type of downtime can compromise a return to operations and cause financial damage as the ability to generate revenue is lost. Most organizations anticipate that unplanned downtime can — and likely will — occur at some future time. But, in today's world, the need to ensure Web-enabled 24 x 7 x 365 access to key applications is paramount. Thus planning for operational continuity and recovery from outages is rapidly becoming an urgent priority for commercial and government entities alike.

New Symantec System Recovery 2013 - Generally Available Globally on 7th Jan 2013

I am delighted to announce that Symantec System Recovery 2013 is available from Monday 7th January 2013. Symantec System Recovery 2013 delivers...

Dyneshia | 11 Dec 2012 | 0 comments

Providing the following information when creating a GRT Exchange case will not only help the TSE narrow down the issue, but will help resolve your case faster and more efficient.  This information will help the TSE outline an action plan before the first call back and WebEx.

What is GRT ? Granular Recovery Technology allows you to restore, at the most granular level meaning an individual piece of mail rather that the whole database.  If you are unsure you are using GRT , look at your policy attributes.  If the box 'enable granular recovery' is checked, then you are using GRT.  If it is not, please refer to this blog :

https://www-secure.symantec.com/connect/blogs/what-information-and-logs-include-when-creating-exchange-case-support-non-grt

Please provide the following informaiton...

Brian Greene | 17 Apr 2014 | 0 comments

For those of you accepted into the Backup Exec 2014 Beta program, a new build is now available for download. Participants will receive an email notification from SymBeta. If you are part of the Beta program and have not received it, please log into your SymBeta account and check your download section. Due to an overwhelming response, we are not able to accept any new registrations for the Beta program at this time. 

With the new build now available, we have officially begun the countdown to the end of our Beta program. I would like to personally thank our Beta participants for taking the time to evaluate Backup Exec 2014 and for the helpful feedback. Your involvement is fundamental in helping us ensure that Backup Exec 2014 is rock solid before we reach general availability (GA). Below are just a few of the many positive comments we have received to date:

  • “Personally, I’m over the moon with the performance improvements.”
  • “Can’t believe Backup...
NBU Channels Guy | 07 Apr 2014 | 3 comments

Do you know about the NetBackup Analyzer tool?    Have you used it?    Do you use it yearly?  

All questions that every NetBackup customer should be asking themselves.  The following story came to me recently from one of our Account Executives, Derek Hunter.  It reinforces the value of information and the use of a simple tool to improve the operation of an ever changing backup landscape.  

Recently, Derek received a call from a frustrated NetBackup customer that was not able to make their backup windows. Following a short conversation, the customer agreed to run the NetBackup Analyzer to give us potential clues on their issue and to get a basic overview of their environment. 
 
The NBU Analyzer took the customer ten minutes to run (a simple script) on their end and within 24 hours they received a call from Derek with results, a report and a suggestion to fix their concern.  By...