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Backup and Recovery Community Blog
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Keith Fields | 03 Nov 2014 | 38 comments

Symantec™ System Recovery 2013 R2 rapidly restores complete physical and virtual systems in minutes, not hours or days, even to dissimilar hardware, remote locations, or virtual environments. 

Extensive testing was done on this recent release that included 120 + successful Beta deployments globally.  This update includes supportability improvements, bug fixes, new features and new platform support such as:  

  • Windows 2012 R2 Update
  • Windows 8.1 Update1
  • SharePoint 2013 (without GRO)
  • VMWare ESXi 5.5
  • Support for Exchange 2013 (with GRO)

For a complete list of platforms supported, click here.

For more detailed information or to evaluate Symantec™ System Recovery 2013 R2 click on the following links:

w-d | 20 Oct 2014 | 0 comments

The following table shows the hotfixes which were released for Backup Exec 2014 version. All the hotfixes in Italic are not anymore available on LiveUpdate, because they were replaced by further Service Packs.

Backup Exec 2014 was released on 2nd June 2014.

Usually, for the first few weeks, the new released hotifxes/service packs are not available on LiveUpdate.

Hotfix number

Release date (YYYY-MM-DD) Details Comment
Hotfix 217591 2014-06-11

Replaced by Service Pack 1

Hotfix 218257


It is...

@BackupMikko | 18 Dec 2014 | 0 comments

We are excited to announce Amazon Web Service (AWS) Storage Gateway VTL support for Backup Exec 2014. The AWS Storage Gateway VTL enables Backup Exec 2014 customers to expand the powerful media management capabilities of Backup Exec to Cloud Storage.

AWS Storage Gateway VTL integration accelerates IT agility for Backup Exec 2014 customers by seamlessly migrating existing backup jobs to cloud storage by simply adding another job stage or by replacing existing storage destination with the AWS VTL.

The seamless integration enables anybody to take advantage of Cloud Storage benefits like automation, elasticity and Pay-as-you-Go directly from Backup Exec 2014 without spending time and resources learning and managing new products or re-architecting environments.


Colin Weaver | 10 Dec 2014 | 0 comments

Backup Exec 2014 handles removable media in a completely different way from the initial release of Backup Exec 2012 and BE 2010 R3 or earlier versions. This blog is an attempt to explain the operation and describe a scenario support have seen with removable media. I have based all information provided by a combination of training and developer supplied details, as well as testing I have performed myself to validate the information.  Some of the behaviour documented is under review and may change in the future.

A few definitions to start things off:
- RDX, this is a specific type of removable media technology, however for simplicity I will use RDX to represent all types in the following notes
- Backup set, in the context of this document a backup set represents  the backup of one resource on a server from one instance of running a backup job. As C: D: , System State, Mailbox Database...

Colin Weaver | 02 Dec 2014 | 1 comment

This blog is to outline some of the possible options to avoid backing up over the Corporate LAN in Backup Exec (BE). It does not discuss the specifics of configuration it just outlines the various options that might be available to show which environments might be more suitable to one option than another.

In practice members of technical support often see cases where customers ask something similar to the following:

How do I configure a LAN Free backup?
How do I backup over SAN?
How do I backup over Fibre-Channel?
How do I backup over iSCSI?
How do I backup across a backup or secondary network?

These are all really the same question:

How do I backup my environment without the data transfer using bandwidth over my user/corporate network (LAN)?

Backup Exec Corporate LAN Free Possibilities

  1. VMware SAN & Hot Add Transport mechanism
  2. Offhost Backup (ESO/ADBO)
  3. NDMP Option...
Anuj Kr | 01 Dec 2014 | 0 comments


Netbackup patch update on Solaris hangs after ./NB_update.install with no error logged:

After you enter ./NB_update.install, cursor will remain on blank space with no progress for hours.


root@xxxx:/usr/openv/source# ./NB_update.install


    Solaris Sparc


         Netbackup telemetry process keep the upgrade process hung

root 29820 29748   0 15:29:40 pts/8       0:00 /usr/openv/netbackup/bin/nbtelemetry --collector=nb-install --upload --define=e



Options 1 (which I used):

- run patch update:

     root@xxxx:/usr/openv/source# ./NB_update.install

-  now Login to same server through another putty session and stop netbackup server. Also kill process running...

Sherry Fang | 17 Nov 2014 | 0 comments

In business today, the quality of a customer experience that a company provides often depends on technology. Even when a customer is face-to-face with a company employee, or interacting over the phone, it’s likely that the company employee is interacting with a computer application on the customer’s behalf.

As a result, there is greater pressure than ever on IT teams to keep corporate services and data available and resilient. In the 21st century, companies are their technology. The trust that they earn from customers depends on the availability and reliability of services.

Backup and recovery have become more important than ever. On the other hand, because IT teams need more time to develop new technology services that keep businesses competitive, there is less time for routine tasks such as backup and recovery. Companies need to streamline backup and recovery to minimize costs and resources, yet also protect faster-growing volumes of data at higher...

Jane M | 13 Nov 2014 | 0 comments

On November 4, 2014, Symantec completed another release of SORT.
SORT Landing page at

With this release we added the following features and enhancements:

• Product and Platform Lookup can be accessed directly from the menu under Documentation and is the main entrance for product matrix ( )
• Improved search performance

NetBackup Solutions:
• Enhancements to the NBDB space check to accommodate non-default configurations and all major, minor and release update upgrades of NetBackup
• Addition of NetBackup specific resources to the Product and Platform Lookup results
• Displayed which type of NetBackup host (master, media and/or client) requires the OS patch - Only...

Muzayun Mukhtar | 13 Nov 2014 | 0 comments


Backup Exec team is currently looking for user feedback on several security features for an upcoming release. 

If you are interested in participating in a user experience session, please check out the sessions here. These are remote session via WebEx and about an hour long. This is your opportunity to help shape the future of Backup Exec.

If you have any questions about this, feel free to leave a comment here - or send me an email directly.