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Backup and Recovery Community Blog
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Muzayun Mukhtar | 13 Nov 2014 | 0 comments


Backup Exec team is currently looking for user feedback on several security features for an upcoming release. 

If you are interested in participating in a user experience session, please check out the sessions here. These are remote session via WebEx and about an hour long. This is your opportunity to help shape the future of Backup Exec.

If you have any questions about this, feel free to leave a comment here - or send me an email directly.



pickrenpeai45 | 12 Nov 2014 | 0 comments

Updates deployed to the Connect production servers as a result of the code sprint that ended 08 Jul 2014.

User Facing: Desktop

  • Fixed an issue that was allowing unpublished content to show up on list pages.
  • Patched code that was sorting URL aliases incorrectly.
  • Updated cache flushing code to include URLs with the "device=desktop" suffix.
  • Added code that sets a limit on the length of feedback submitted to the system.
  • Updated email notifications to consistently use https:// when linking back to Connect.
  • Eliminated cases where content updates were programmatically submitting redundant cache-clear requests to Akamai.
  • Removed references to Badgeville badges from user profile pages.

Admin Facing

  • Enhanced the link checking tool to avoid reporting false-positives in broken link reports.

Performance Wins

  • Tuned code to serve up...
Michael G Andersen | 03 Nov 2014 | 0 comments

General connectivity troubleshooting (status 24,25,58 and often database error 6 too)

Check forward & reverse name lookup between master, media & client with nslookup

Create bcpd folder on the client

run bpclntcmd -self and bpclntcmd -pn on the client, the -pn option should give a reponse from the master

Run bptestbpcd -client <clientname> -debug from master & media servers, they should give status 0

if the bptestbcpd give a status different from 0 check the bpcd log on the client and firewall opennings

Scott Thornberry | 29 Oct 2014 | 0 comments

I know with the end of year approaching, and hunting season and holiday items, but any thoughts of getting together maybe to share what everyone is or has been doing, maybe on what versions everyone is on, any projects changes your doing, and some planning for next year ?
I know for myself I been very busy with a lot of system updates and migrations that I work on outside of Netbackup, which has kept me busy.
But I also spent some time improving some performance items.  Please let me know if your interested in doing a meeting and lunch to catch up.  Maybe not as long or formal, but I would like to see if we can get the group together again, and see what and where everyone is doing with Netbackup and where they see things heading in the upcomming year.
Thank you.
Scott Thornberry

kakaluru | 09 Oct 2014 | 1 comment


One of my collegue changed saturday pool location. Then suddenly all previous media back up dates are showing empty.

Kindly find an attachment for your reference and let me know how to identify date wise tapes for data restoration.

pkh | 08 Oct 2014 | 0 comments

This discussion may help when you have an error with the dedup option during a BE 2012 to BE 2014 upgrade

Anuj Kr | 08 Oct 2014 | 0 comments

Problem Description:

Unable to decommission 5220 Appliance Medias server using nbdecommission command.

Nbdecommission tool indicates that this server is part for some media sharing group, and nbdecommission completes with error “unable to delete host xyz_abc”.

nbdecommission -oldserver xyz_abc

Server xyz_abc is a member of the following media sharing groups:


netbackup emm database error 196

Unable to delete host xyz_abc

# nbemmcmd -deletehost -machinename xyz_abc -machinetype media          

NBEMMCMD, Version:
The function returned the following failure status:
generic EMM SQL error (193)
Command did not complete successfully.



PackMatt73 | 02 Oct 2014 | 0 comments

Let's have a frank, honest conversation about Backup Exec 2014...

Greetings intrepid data center wranglers!  Earlier this summer, Symantec released Backup Exec 2014.  This release returned some of your favorite features (HELLLOOOOO JOB MONITOR!) in addition to adding some key new tools improving your virtualization and Windows experience.

Well…it’s been 90 days and our first service pack dropped at the end of last month.  Backup Exec 2014 has been in the wild for a few months and we’d like to talk with you about it.  On Friday, 17 October at 1.00 EDT, we will be hosting a Reddit AMA featuring members of the Backup Exec development team

  • Senior Leadership
  • Engineering
  • Technical Marketing
  • Partner...
inn_kam | 01 Oct 2014 | 0 comments


As today the Pure Disk Is going to End of Support , so i would like to share the Migration steps if any one want to  migrate from Puredisk Server to Netbackup Deduplication Option, As we are also migrating these days Pure Disk to Netbackup Dedupe Media Server.

Following are the steps

1. Restore data for client to a Local machine.

2. Backup this data to Netbackup using one new policy.

3. Configure seeding using this new policy & take backup of Client over WAN.

This will cause to find that client's data in MSDP storage cache. Hence Client will not send exisiting Data over WAN & first backup will finish faster. It will take low bandwidth.

4. Once first backup is successful then remove seeding settings .

NetBackup deduplication client WAN backup: how to seed the fingerprint cache to speed up the initial backup...

Laurie_Downey | 26 Sep 2014 | 0 comments

Have you ever wondered why your storage/media has a pencil with a red slash through it?  logo 2_0.PNG

    icon 1_0.PNG     Or what the yellow warning triangle is on a remote server?

Try refering the the Backup Exec 2014 Icon Glossary to help you identify the icons used within the Backup Exec 2014 Console.

Backup Exec 2014 Icon Glossary: