Video Screencast Help
Search Video Help Close Back
to help

Backup and Recovery Community Blog

Showing posts in English
Upgrading to NB7.5>Can I control the move of image_header information into NBDB when upgrading to NetBackup 7.5 ?
inn_kam | 11 Apr 2013 | 1 comment

Hi

i am blogging this because , this KB Article is very hidden in Symantec Tech Note and very difficult to find but very important for Upgrading

And this Document is very Helpful when upgrading to Netbackup 7.5 from 6.5 

 

 

 

Can I control the move of image_header information into NBDB when upgrading to NetBackup 7.5 ?

Article:TECH173229  |  Created: 2011-10-31  |  Updated: 2011-11-03  |  Article URL http://www....
Read more
Netbackup Error When Using UNC Path in Storage Unit in absolute Pathname
inn_kam | 03 Apr 2013 | 0 comments

 Hi 

One of our customer wants to give UNC Path in storage Unit in Netbackup,in absolute path name as shown in below screen shot.

So after giving the UNC path for eg \\<server name>\<Folder name>  , when we ran the policy we got error as follows

Error reading Volume information.STS API failed. 
Status 2060013
no more entries.

 
So we contact Symantec Engineer , He resolved this case by going on to Media Server and  give admin credentials to two services, 
  • NetBackup Client Service
  • NetBackup Remote Manager and Monitor Service

 

 

He also share a TECH Note with us which i will also share in this forum , which ver helpful for Symantec Netbackup Users

...

Read more
NetBackup 7.6 Virtualization Advancements
Alex Sakaguchi | 02 Apr 2013 | 0 comments

Are you interested in seeing first hand the new advancements around virtualization backup and recovery coming in NetBackup 7.6?  Well, we've decided to host a Google Hangout as a sneakpeak into the latest and greatest, and broadcast it live from Vision 2013 in Las Vegas on 4/17.  This Hangout is open to the public and we're encouraging everyone to come check it out!

We'll be showing you things like how to backup 300 VMs in 3 minutes, backing up 3TB of data in 15 minutes, and much more.

Broadcasting live from the Expo Hall floor of the MGM Grand on April 17th from 12:00pm to 1:15pm Pacific time.  

RSVP on our Google + page: Protecting 300 VMs in 3 min

We'll be taking questions from panel members as well as those submitted through Google + and Twitter.  ...

Read more
All Videos From Symantec for All Versions of Exchange Backup and Restore with Netbackup!
inn_kam | 01 Apr 2013 | 0 comments

Its an excellent Tech Note by Symantec for All Avaialble Videos related to all Versions of Exchange Backups and Restore with Netbackup

I Want to share it because some new users and some new certified Netbackup would find it difficult to deploy Exchange server with netbackup and all documents and videos at one platform

 

VIDEO: NetBackup Support Screencast Demo - list of available videos

http://www.symantec.com/business/support/index?page=content&id=HOWTO41825

 

 

Links provided are to the technote for the video which contains the URL link to the video, as well as a full transcript of the video.
 
Exchange 2010
 
Exchange 2010 Backups
Read more
Symantec Technical Support on GRT individual email recovery failed error 2810
inn_kam | 29 Mar 2013 | 0 comments

We have one issue of restoring email, and we took support from Symantec Expert Engineer , He sort out and resolved the problem in great manner. So i want to share it with All Netbackup Users who are having problem in restoring the email from Exchange.

ISSUE:
GRT individual email recovery failed
ERROR CODE/MESSAGE:
Status code 2810

ENVIRONMENT/CONDITIONS:
Netbackup 7.1.0.4 Master Server on WIndows
Netbackup 7.1.0.4 Media Server whichis Exchnage 2010 Mail Server as well.
Netbackup 7.1.0.4 Mail server another
Netbackup 7.1.0.4 HUB CAS server

EVIDENCE:
2/14/2013 16:11:56 - Info bpbrm(pid=1448) (CAS SERVER Name) is the host to restore to
2/14/2013 16:11:56 - Info bpbrm(pid=1448) reading file list from client
2/14/2013 16:11:57 - connecting
2/14/2013 16:11:57 - Info bpbrm(pid=1448) start nbfsd on client
2/14/2013 16:11:58 - Info bpbrm(pid=1448) start nbgre on...

Read more
Donot Forget To "Disable" UAC in WINDOWS 2008 R2 While installing Netbackup!
inn_kam | 09 Apr 2013 | 1 comment

 

Hi 

Always remember to DISABLE UAC (User Access Control) while installing Netbackup Server or Client on any Windows 2008 R2 Machine

As its mentioned in Netbackup Windows Admin Guide: 

                                                                     Note: To install NetBackup on Windows 2008/Vista and

Windows 2008 R2/Windows 7 UAC-enabled environments,

you must log on as the official administrator. Users that are

assigned to the Administrators Group and are not the official

administrator cannot install NetBackup in UAC-enabled

environments. To allow users in the Administrators...

Read more
NetBackup in VCS environment. Manual start without VCS
Gavrilov | 27 Mar 2013 | 0 comments

My last few cases were cluster related. It's funny, but some customers (and even engineers)  always forget how to manage NBU when it's under cluster control. They also believe that they can easily bring NBU up by same old start\stop scripts  during the cluster's problem. It wouldn't work out. As soon as we place NBU under Cluster  control it means that it's being controlled by cluster Agent. But Agent's functions aren't limited by start\stop\monitor routines.  Let's look at possible scenario. We've upgraded both nodes and want to perform a switchover to the another node for the check. It fails. What would we do? Everyone knows that first of all we need to understand why we can't start application in the cluster. Is it NBU's problem or is it cluster related issue? We can disable AutoFailover and switch NBU's service group to the problem node again. It'll stop in OFFLINE|FAULTED state on it. What's next?...

Read more
BackupExec 2012 Hotfix 201596 update warning - loss of storage
Mike55 | 27 Mar 2013 | 6 comments

Backup Exec 2012 v14.0 Rev 1798 (64Bit)

Problem:  I used live update to install the 201596 hotfix on my CAS last week.  The update showed successful, but after the reboot there were problems.  The following three services were set to disabled after the reboot, Backup Exec Deduplication Engine, Backup Exec Deduplication Manager and PostgreSQL Server 8.3.  Also, all disk storage was missing (Local Backup to Disk Storage, Local Deduplication Storage and Network Disk Storage).  Only tape storage remained.

 

Troubleshooting: I tried to add a disk storage location back and re-catalog the sets, but that operation failed with a duplicate key error.  I deleted that disk storage and then was unable to see it as a storage location choice to add again.

I uninstalled the hotfix through the windows 2008 R2 uninstall utility.  The storage was still gone.  I reapplied and the hotfix with no change.  Those three services...

Read more
NetBackup Snapshot Client Method
GrazianoPecciarini | 26 Mar 2013 | 0 comments

 

  •  

    In the Computer and Storage World a snapshot is the state of a system at a particular point in time. More in detail, a snapshot is a point-in-time, read-only, disk-based copy of a client volume (see Blog Link). 

    In the backup world, after the snapshot is created, NetBackup backs up data from the snapshot, not directly from the client’s primary or original volume. Users and client operations can access the primary data without interruption while data on the snapshot volume is being backed up. The contents of the snapshot volume are cataloged as if the backup was produced directly from the primary volume. After the backup...

Read more
My Netbackup Activites and Symantec Support
inn_kam | 25 Mar 2013 | 2 comments

Hi

i am working as Systems Engineer in one of the Vendor Side Company , and give support for Symantec Netbackup + Desktop Laptop + Ops Center for lots of Customer .and if got any complicated issue , we took help from Symantec  with excellent support.

In this blog i would like to contribute my Experience for trouble shooting various cases at customer side with the help of Symantec

And it wil help lots of people who are new in using Symantec Netbackup.

 

Read more