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pkh | 18 Nov 2010 | 0 comments

Q.  I know I did the backup, but the data is not displayed when I try to restore it.

A. You got to ensure that the Beginning Backup Date and Ending Backup data are set wide enough.  See the diagram below

This is applicable to situation whether the backup is an old one or the server date is wrong.

pkh | 18 Nov 2010 | 0 comments

Q. Can I delete an item from a backup?

A. No.  It is not possible to delete an item from a backup.  The only way is to restore the entire backup, delete the item and then backing up the rest of the data again.

pkh | 18 Nov 2010 | 0 comments

Q. Why does BE use new .bkf files, rather than overwriting old ones?

A. Go to Tools --> Options ---> Media Management and check that the following is set

If you set it to overwrite recycleable media, then it will not create any new .bkf files if there is a .bkf in the B2D folder that can be overwritten.

Setting this option to overwrite scratch media (1st option) can cause BE to create more and more .bkf until the disk is full.

pkh | 18 Nov 2010 | 2 comments

Q. Why did BE use tape from a media set which is not targeted by the job?

A. When BE needs a tape to write to, it will first search for it in the following media set in the sequence listed below

1) the targeted media set

2) the scratch media set

3) any other media set

This is by design and is to ensure that the job completes successfully.

This problem will not occur if the Overwrite Protection Period (OPP) of the targeted media set is set correctly.  The most common mistake is not to cater for the time the job needs to complete.  The OPP starts from the end of the job, not the beginning.  Suppose the OPP is set to 1 day.  If your daily job is set to start at 10 p.m. and it takes an hour to complete, then the tape will be write protected until 11 p.m. the next day.  When the job runs again tomorrow at 10 p.m. the tape is still write-protected.  If the OPP is set to, say, 22 hours, then...

pkh | 17 Nov 2010 | 1 comment

If you are using the modified time method to do your incremental backups, do take note that the scans done by some anti-virus software can cause your incremental backups to become full backups.  When the anti-virus scans a file, the Last Access Date is changed to the time of the scan.  The anti-virus software may modify this date to what it was before the scan and triggering the modified time in the USN to change.  This results in the file being backed up during the next incremental backup even though it has not been modified.

Read the document below for a way to solve this problem if you are using Symantec Endpoint Protection

If you encounter this problem and is using other anti-virus products, you should contact the vendor to see whether...

Zahid.Haseeb | 10 Nov 2010 | 0 comments

Today we try to discuss some errors while dealing with Tape Cartridge (without Barcode) in a Standalone Drive (without Barcode reader).

 There may be so many errors while dealing with Tape Cartridge in a Standalone Tape Drive. But I feel that they are some which a newbie can face in his initial dealing with Tape Drive and Tape Cartridge.

Our Environment

Netbackup Server = version 7.

OS of Netbackup = Win2003 R2.

Tape Drive = Standalone with 4mm density.

Tape Cartridge = 36/72 GB with 4mm density.


  1. Error while labeling the Tape Cartridge.
  2. Error while expiring Tape Cartridge images.
  3. Error 92 while deleting the Tape Cartridge.
  4. Error while inventory.
  5. Netbackup Activity Monitor Still locate old Tape for backup next day
  1. Error while labeling the Tape Cartridge.

I was facing an error while labeling the Tape...

Zahid.Haseeb | 09 Nov 2010 | 0 comments

Today i would like to discuss a very tiny error which i faced while giving the label to the tape cartridge on an standalone tape drive


Netbackup Server = version 7

OS of Netbackup = Win2003 R2

Tape Drive = Standalone with 4mm density

Tape Cartridge = 36/72 GB with 4mm density

Prerequisite which i did

1.) bpexpdate -d 0 -m A00000                                       (successful run)

2.) vmadd -m A11111 -mt 4mm -p 1                               (successful run)  


bplabel -m A11111 -d 4mm -o -p Netbackup -u 0      

Error reported by media operation: resource request failed 


Zahid.Haseeb | 03 Nov 2010 | 2 comments


NBU Server = 7

OS of NBU = win2003R2

Client = win2003

SQL = 2000 


I was trying to take SQL backup but failed instantly which the below Activity Monitor error.

Activity Monitor

11/3/2010 11:37:02 AM - requesting resource tpsbkp-4mm
11/3/2010 11:37:02 AM - requesting resource tpsbkp.NBU_CLIENT.MAXJOBS.tpsbdc
11/3/2010 11:37:02 AM - requesting resource tpsbkp.NBU_POLICY.MAXJOBS.PVCSTrackr
11/3/2010 11:37:02 AM - Error nbjm(pid=2032) NBU status: 96, EMM status: No media is available   
unable to allocate new media for backup, storage unit has none available(96) 


Actually i wanted to take the backup of MS SQL with an infinity 9 retention level. i set the retention level to 9 in the schedule which i created but did not select retention level to 9 in the...

Terry Cutler | 29 Oct 2010 | 0 comments

Intel will be making Symantec Backup Exec 2010 available to its system builder partners through its network of authorized distributors. The addition of Symantec Backup Exec expands Intel's software offering for channel partners that are part of the chipmaker’s Enabled Solutions Acceleration Alliance(ESAA).

For following are a series of articles on this exciting announcement:

Anton Panyushkin | 28 Oct 2010 | 0 comments

During the last 2 months I thoroughly tested SAN-based FlashBackup-Windows on Wintel platform and found a number of puzzling issues. This research prompted me to create a couple of threads here and there on this forum and open a rather long-term support case at Symantec. To sum up my research, I decided to create a PowerPoint presentation that describes how I deployed a test SAN media server, took SAN-based flashbackups and performed restores. It also depicts the way I tuned SAN media server for best performance and performance figures for both backup and restore. On top of that, I present you the issues I faced during my work and solutions for some of them.  Your feedback is extremely welcomed. I'd like we to sure our expertise on FlashBackup-Windows.