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jason_qb | 18 Oct 2013 | 0 comments

NetBackup news
Starting October 19, 2013, Symantec will be performing regular maintenance starting at 6:00 PM (PDT) and ending on October 20, 2013 at 8:00am (PDT).
During this period there will be limited access to some of the documentations and release notes on SORT. All other SORT functionalities will continue to be available.

Santhosh_Bhanda | 17 Oct 2013 | 2 comments

Symantec Desktop Laptop Option 7.5 SP1 extends support to Microsoft Outlook 2010 SP2 and Windows 8.1

Wiriadi Wangsa | 09 Oct 2013 | 0 comments
Consider the following scenario:
3-Oct-2013: Domain Admin created a new user called NBU_User inside HQ_Users organizational unit (OU). The distinguished name looked like this:
4-Oct-2013: NetBackup Admin ran AD GRT backup.
5-Oct-2013: Domain Admin moved NBU_User from HQ_Users to HQ_Administrators OU.
6-Oct-2013: Domain Admin deleted NBU_User from Active Directory.
7-Oct-2013: Now he needed the user back.
7-Oct-2013: NetBackup Admin performed AD GRT Restore. The user object did get created again, but without attributes. 
The restore itself failed:
MS-Windows policy restore...
SanjayPM | 27 Sep 2013 | 0 comments

I wanted to share the latest updates on the new version of CatMan toolset. We have now re-architected the data transfer portion of the tools to make it more resilient and reliable. The version with this feature set is 2.5.4. The main changes are as follows:

  1. Bi-directional communications between the source and target: We now use two ports 9998 and 9999 to communicate between the source and target machines. With this bi-directional communications, both the source and target are in sync with each other and each side knows if there are any failures on the other side.
  2. Multiple Re-tries for data chunks: As you already know that we break the data up into multiple chunks of max 10 GB for each chunk. We have implemented multiple re-tries to make sure that if a chunk fails the first time due to network issues, it will re-send that chunk until it succeeds. If after several re-tries, the chunk fails to tranfer to the...
michelleb | 27 Sep 2013 | 0 comments

Hi Everyone,

Please see attached the presentations that I am allowed to share with from our recent meeting, apologies if the ones you needed are not there.

I will post a summary from the group in the next few days.


Wiriadi Wangsa | 09 Sep 2013 | 0 comments

Even after setting up the credentials properly on each and every front-end servers, app servers, SQL servers and NetBackup's host properties, it is possible that NetBackup still doesn't see the farm topology. This usually manifests in backups failing with status code 200 "scheduler found no backup to run".

If you encounter the above error message:

1. Log in to the primary front-end server (to identify which box, simply launch your SharePoint 2010 Central Administration console and take note of the hostname on the web address).

2. Launch NetBackup Backup, Archive, and Restore GUI with "Run as administrator".

3. Click "Select for Backup".

4. Let's see whether "Microsoft SharePoint Resources" is listed under All Folders.

If not, do the following:

* Follow

Alex Sakaguchi | 04 Sep 2013 | 0 comments

We’ve pushed the backup performance envelope so that you don’t have to! VMware Backup Benchmarks have been around since 2007 and continue to be an important part of keeping data centers running smoothly.

Tune in to the next installment of our Google+ Hangout Virtual Vision series for a more in-depth discussion and lessons learned from a panel of experts on a best practice framework and performance benchmarks based on VMware’s vStorage APIs for Data Protection (VADP). We’ll show you how to protect 4 TB of virtual machine data an hour, and prove how easy this can be done with minimal hardware and a small budget.

Tune in and get your questions answered live by our expert panelists during the event by submitting your questions to the hashtag #SYMCHangout or Google+ events page.


George Winter - Technical Product Manager, Symantec, vExpert

Abdul Rasheed - Technical Marketing Manager, Symantec,...

Wiriadi Wangsa | 29 Aug 2013 | 0 comments

If you encounter the above-mentioned error, the first thing to check is client's ncflbc log. To obtain it, simply run:

<install dir>\Veritas\NetBackup\bin\vxlogview -p 51216 -i 351 -t 01:00:00 > C:\temp\ncflbc.log

Change -t value to how far back you want to grab the log for. In this case it's up to 1 hour ago.

Then see if you get this error:

24/07/2013 11:08:13.574 [[fsys\jet] ] <from Producer> STARTING RESTORE MAP: ! SOURCE PATH: C:\Program Files\Veritas\NetBackup\Temp\IMG000001! TARGET PATH: C:\Program Files\Veritas\NetBackup\Temp\IMG000001! (../BEDSContext.cpp:164)
24/07/2013 11:08:13.574 [[fsys\jet] ] <from Producer> RSTMAP[0] - >>>> C:\Program Files\Veritas\NetBackup\Temp\IMG000001\Mailbox Database.edb! (../BEDSContext.cpp:164)
24/07/2013 11:08:24.808 [[fsys\jet] ] <from Producer> ### [DbInstance::RecoverDb] - JetInit3 ... (-582) (../BEDSContext.cpp:164)
24/07/2013 11:08:24.840 [[...

Muzayun Mukhtar | 28 Aug 2013 | 1 comment


The Symantec System Recovery and Experience Design team is inviting you to get involved in shaping the product.

The purpose of this study is to gain insights from our customers and partners, and get their feedback on the creation of System Recovery Disk (SRD) in their environments. We are looking for customers who have experience using 2013, 2011 versions of SSR or customers of Norton Ghost.

Here are the details of the study

  • During the remote 90 minute session, you would walk through few tasks using a build offering your feedback along the way
  • You will interact with the team designing the product
  • As thanks for participation, we will offer you a $110 gift card redeemable at a host of online vendors.  Please inform in advance if this is not permissible by your company policy.

To participate, you need

  • A willingness to share your...
fmk | 27 Aug 2013 | 0 comments
Virtual Tape Library (VTL) is software that completely emulates a standard library, the introduction of virtual tape is seamless and transparent to existing tape backup/recovery applications. It uses disk space and represents it as Tape Media. It provides the ability to have the performance of disk, but look like Tapes. It stores data on the disk only.
A VTL solution can perform 10-times tape speeds for backups. Speeding up the backups will greatly shrink the backup window, which allows servers to be backed up faster. With existing backups finishing quicker, second- and third-tier servers that have not been backed up in the past may now fit into the backup schedule.
They are particularly good if your clients can only produce low throughput of data, as they do not suffer from 'shoe-shining' which damages real Tape drives and Tapes when they are run too slowly. You can then duplicate the images to Tape; this...