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Backup and Recovery Community Blog
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John Meaders | 09 Jun 2014 | 0 comments

Earlier this year I was engaged to install NetBackup on a Solaris server which previously used a competing backup product.  This server only backs itself up and is attached to a single drive tape autoloader.  I initially thought I would use a single NetBackup policy to back this server up but it quickly became apparent this wouldn’t work as one filesystem took forever to back up - which would push the backup way beyond the desired 8 hour backup window.

This filesystem contained millions of small files.  At this point, you are probably thinking - simple - just use FlashBackup.  Unfortunately, the customer was only licensed for the Standard client and this project was already an out-of-budget expenditure, so further expenditures would be very difficult.  The other items on this server that needed to be backed up were Oracle dump files, along with the OS directories.

I performed some research and after viewing a couple threads here on Symantec...

Solange Deschatres | 28 May 2014 | 0 comments

At Symantec, we often talk about information and data as the lifeblood of the business, especially in today’s digital world. Whether it’s in the form of financial reports, emails or software — information powers our world. If companies lose that information, or worse yet, entire platforms running that data, business comes to a screeching halt.

Imagine for a moment that your Microsoft Exchange email service is disrupted by data loss – months of information gone. With your system down, you’ve not only lost work but you have to stop doing business, selling products and communicating with your customers. The disruption isn’t just a headache for your IT department; downtime causes frustration across the company. Ultimately, data loss, either accidental or deliberate, costs your business valuable time and money so it’s essential that you protect your information before disaster strikes.

The majority of yesterday’s backup technology isn’t sophisticated enough to protect...

Glen Simon | 05 May 2014 | 0 comments

Greetings NetBackup professionals! The NetBackup product team is actively planning for our biggest Vision conference ever. In addition to participating in over 100 training sessions and hand-on labs, conference attendees will be able to hear the latest on the future direction of NetBackup, connect with the thought leaders and subject matter experts who drive our data protection technologies, and network with their peers to learn how they are using NetBackup to protect their information.

We’d like your help to make sure the educational experience is exactly what you’re looking for. We’ve put together a quick survey of possible NetBackup topics we may cover at the conference. Please share your opinions with us and let us know which of these topics interests you:

Click here to fill out our Vision NetBackup topic survey

 

Symantec Vision 2014 Conference Details:

...

Santhosh_Bhanda | 04 May 2014 | 11 comments

We're pleased to update you that Symantec DLO 7.6 Beta (Windows + Mac) has moved to the next stage, with a full feature build now available for download.

Please login to SymBeta (https://symbeta.symantec.com/login.html) to access access the build.

If you haven’t already registered for the Beta program, you’ll need to register here https://symbeta.symantec.com/callout/?callid=86FFCE8379A949318C954A79957EF283.

Top features available in this build include

  •          Backup Interruption Tolerance
  •          Support for Open file Backup
  •          Enhanced De-Duplication – Improved Reliability, Scalability and Performance
  •          Lotus Notes 9.x Support
  •  ...
BalaP | 17 Apr 2014 | 1 comment

Hi,

 

After configuring the Backup Exec 3600 Appliance we are getting email for every 10 mins stating proxy error not able to communicate to server to upload call home data.

 

 

CALLHOME status: Not able to upload callhome data

Error: 500 SSL read timeout:

Please contact Symantec Support to resolve this issue.

 

CallHome Proxy Show

 

Proxy Settings

        Server    : https://Ipaddress

        Port      : 8080

     

This issue resolved after adding "s" to http, since the data is sent through secured http.

Thanks,

 

NBU Channels Guy | 07 Apr 2014 | 3 comments

Do you know about the NetBackup Analyzer tool?    Have you used it?    Do you use it yearly?  

All questions that every NetBackup customer should be asking themselves.  The following story came to me recently from one of our Account Executives, Derek Hunter.  It reinforces the value of information and the use of a simple tool to improve the operation of an ever changing backup landscape.  

Recently, Derek received a call from a frustrated NetBackup customer that was not able to make their backup windows. Following a short conversation, the customer agreed to run the NetBackup Analyzer to give us potential clues on their issue and to get a basic overview of their environment. 
 
The NBU Analyzer took the customer ten minutes to run (a simple script) on their end and within 24 hours they received a call from Derek with results, a report and a suggestion to fix their concern.  By...

Daeyoung_Chun | 06 Apr 2014 | 3 comments

I want to share the following simple tip.
This is to query the BE SQL DB(BEDB) for check the file name for the catalog.
This information will not be directly supported by Symantec.
In addition, this feature is not available directly from Backup Exec.
Symantec is not responsible for any issue caused by a use of it as well.

 

select cr.MachineName,
       cr.ResourceName,
       ci.HistoryFileName,
       ci.ImageName,
       cm.MediaName,
       ci.EngineName,
       cf.MediaID,
       ci.ImageNumber,
       cm.CartridgeLabel,
       cm.MediaType,
       cm.Location,...

ramcm | 02 Apr 2014 | 2 comments

Registrations for Symantec DLO 7.6 Beta program is now open. Click here to register...

https://symbeta.symantec.com/callout/?callid=86FFCE8379A949318C954A79957EF283

Artegic | 01 Apr 2014 | 0 comments

In https://www-secure.symantec.com/connect/forums/lin... I reported being surprised by my Backup Exec 2012 installation accusing me of a license violation (translated from German):

     Message:       Linux Media Server Option-License Violation
                    The trial period for the Linux Media Server Option has expired.
                    You must acquire the Linux Media Server Option or deactivate the devices.
        ...

Hadley Robinson | 14 Mar 2014 | 0 comments

I followed every thread all over the world to attempt a fix for this error "V-79-57344-65245 - A failure occurred accessing the object list" that was being thrown in the following environment while backing up a remote server.  This is a generic error when VSS is having problems accessing mounted volumes/directories/files.

Backup Exec Server: Windows 2003 SP2 Backup Exec v12.5 with all patches, hotfixes, and updates  PDC
Remote Server: Windows 2003 SP2 w Exchange 2003 BDC

Backup Exec could backup files that were not open on the remote server and in use.  Anything that needed AOFO (VSS) would throw the error.  The system log on the remote server would throw the Ntfs 55 error (corrupted disk).

None of the published fixes worked including /../ entries that might be...