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RahulG | 07 Jul 2009 | 1 comment

Mailboxes for the user's deleted from the active directory do not show up in the restore selections when the data is backed up to a tape.

Details: This behavior is by design.

Explanation : When Running the GRT backup to tape , the exchange data is backed up in the native format ,along with the ese.dll and other supporting files,Later the MAPI is initialize on the exchange server by RAWS (Remote agent for Windows Server) to gather granular restore information .MAPI gathers the exchange data using Active directory and then writes to the catalog. As MAPI cannot retrieve the information about the deleted user from the Active directory the catalog information for the user is not written to the catalog. this is not a problem with restore selection from backup to disk folder due to the Dynamic way we can read the exchange DB using the VFF technology

Workaround : Duplicate the backup set from tape...

GFK | 03 Jul 2009 | 0 comments

I know I keep banging on about this but it really does bother me that we are not adequately protecting Active Directory (AD) as the primary directory service in Windows. Microsoft Exchange, SQL, and SharePoint all depend on efficient backup and quick recovery of AD. So if you have any of these business applications you should be thinking about how you backup, and more to the point, restore AD. We all know that AD data has a bad habit of corruption which can have a disastrous affect across the Windows environment.

AD objects can get modified or deleted by mistake, faulty scripts accidentally overwrite key AD attributes. Since it is a replicated database an accidentally deleted user account can result in a lengthy process while someone struggles to recover the AD environment. Ultimately, we can end up at the mercy of AD. Anyone who has ever had to recover AD understands the frustration and time involved with what should be a basic recovery process – but isn’t....

V.Dinesh | 30 Jun 2009 | 0 comments

                                               NOM FILTER WORKS BETTER
Hi everyone,

Here I am going to share my experience with the NOM 6.5.4 which is really addressed all the issues which were available till 6.5.3. The patch 4 for 6.5 is especially released to address all the NOM related issues. Here I am listing the important features that came with this release.


  • Previous release we were not able to get the job relationship, but with this release we are able to get the relationships between the jobs (Group the parent job with all its child jobs).
  • We are now able to send the reports as attachment (in CSV format) with this release.
  • I am not very familiar with NOM 6.5.3, but however 6.5.4 is simply superb and the filtering options are really built very well....
LetThereBeZeros | 29 Jun 2009 | 1 comment

We do our anual DR tests, and now we are looking to step them up a bit.  Might be nice to see what others do or dont do in this arena. 

We have a DR box that is on a seperate network.  We can take that box build it as a master server and import our catalog from NBU 6.5.3.  We can then patch that into our library via fiber single path slowness, combined with the old leftover of a DR box we should have our critical restore done within 24 hours.  

In a true DR scenario where our primary DC was gone.  I would probably more than likely promote our media server to a master server then do the catalog import piece.  I have not done this since the new and improved 6.5 way of doing things with that small catalog file that i get emailed daily to my inbox.  Have others ?  Does it take long?  Realizing we all have different size catalogs, but in general have you had sucess.  Please add any thoughts...

Simpson Homer | 29 Jun 2009 | 0 comments

Sales Support Telephone: + 1 801 226 8500 option 1
Sales Support Email:
Licensing Email:

Phone: See numbers for Customer Care (click HERE)

Note: EMEA Altiris Sales & Licensing issues are now managed by the EMEA Customer Care team.

Sales Support Telephone: +61 2 8220 7324
Sales Support Email:
Licensing Email:

GFK | 26 Jun 2009 | 7 comments

The bottom line is that IT administration is not as simple as it was a few years ago. In fact, keeping your business data for critical applications protected is pretty tricky. Backing up, that’s not the tricky bit, is it? Backing stuff up, on the face of it, is really easy. You can back up most data pretty easily with most backup technology, but it is the restoring it that is troubling.

The whole point of agents and options is to improve, extend and enhance the backing up and restoration of critical data. As I’ve said in a previous blog, backing up Active Directory is pretty easy – restoring it can be a nightmare if you are not using Backup Exec AD Agent. So BE has a number of pretty critical agents and options to help organisations to expand the effectiveness of their backup strategy and specifically deal with the idiosyncrasies of specific application backup nightmares.

The BE 12.5 Media Server and Agent of Windows Systems licenses include:...

Zahid.Haseeb | 26 Jun 2009 | 0 comments

Today i like to share a Blog which can help you while facing error in getting Backup of Exchange Server 2003

I was able to successfully backup of Exchange information Store via Netbackup Policy BUT when i take the backup of Microsoft Exchange MailBoxes it was not able to successfully backup. even i selected the Misrosoft Exchange Mailboxes in the Backup Selection TAB in the policy.


6/24/2009 1:25:17 PM - requesting resource Exchange
6/24/2009 1:25:17 PM - requesting resource
6/24/2009 1:25:17 PM - requesting resource tpsbkp.NBU_POLICY.MAXJOBS.Exchange-MailBoxes
6/24/2009 1:25:17 PM - granted resource
6/24/2009 1:25:17 PM - granted resource tpsbkp.NBU_POLICY.MAXJOBS.Exchange-MailBoxes
6/24/2009 1:25:17 PM - granted resource MediaID=@aaaa2;Path=E:\Netbackup\Exchange;MediaServer=tpsbkp
6/24/2009 1:25:17 PM - granted resource Exchange...

Omar Villa | 25 Jun 2009 | 0 comments

Looking for a solution to a SharedDisk problem I findout under the Netbackup 5.x Best Practices for Disk Layout with Flexible Disk Option on page 4, point 1.2 that SharedDisk will no longer be supported on Netbackup 7.0, what will replace this technology? PureDisk? or just gona get decom? I never liked the way it worked mounting and dismounting LUN's but is there and we need to know what is the next step for this solution.

If any one have any feedback or more recent news all are wellcome.

Deepak W | 18 Jun 2009 | 4 comments

History of NetBackup

 * In 1987, a backup software solution was written by a small group of engineers at Control Data for Chrysler Corporation, and later adopted by other customers of Control Data.
* In 1990, Control Data formed the Automated Workstation Backup System (AWBUS) business unit. The first version of AWBUS supported two tape drives in a single robotic carousel with the SGI IRIX operating system.
* In 1993, Control Data renamed the product to BackupPlus 1.0. (This is why many NetBackup commands have a 'bp' prefix.) Support for media Volume Management and Server Migration/Hierarchical Storage Management was added.
* In the end of 1993, the product and Control Data’s Storage Management 12-person team were acquired by Openvision. This is why, on UNIX platforms, NetBackup installs into /usr/openv. During this time, Open Vision renamed Backup Plus to...

Stuart Green | 16 Jun 2009 | 2 comments

A research note from analyst says that dedupe technology could be integrated into NetBackup 7.0 which could be seen in 2010

Read full article here:

Futhermore 6.5.4 is just out the gate but a recent technote article stated 6.5.5 for Q4 2009.

Keeping us on our toes.