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Backup Exec

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Brian Greene | 19 Feb 2014 | 23 comments

Mar. 10, 2014: ***Stage 2 of the Backup Exec 2014 Beta is now live for those who previously registered. You should have received an email with download instructions. If you previously registered for the Beta, but did not receive download instructions via email, please send an email to As a friendly reminder, the Beta program is closed to new registrations. We thank you for your continued support. ***

Feb.28, 2014: ***Please note: Registration for the Backup Exec 2014 Beta is now closed, as the maximum number of applicants has been reached.  We are grateful for the overwhelming response and appreciate your support.***

We are excited to share some important news with you today. Based on feedback from customers and partners during our Tech Demos at the end of last year, the next release of Backup Exec (formerly referenced as Backup Exec 2012 R2), will be named Backup Exec...

Blake M | 23 Oct 2013 | 100 comments

 ***Nov. 26, 2013:  Thank you for all of your comments.  A new update is now available at: ***

From:  Blake McConnell, vice president of Product Management, Backup and Recovery, Symantec Corp.

It’s always a good day when we can share product updates and progress with Symantec’s Backup Exec community. This is one of those good days.

Thank you

First I want to thank all of you for your continued loyalty to Backup Exec. I realize that today’s update may not address every question, wish or concern, but still want to communicate the significant progress that is being made.

vSphere 5.5® support... | 14 Oct 2013 | 0 comments

  Simplified Access & Expanded Non-English Language Support Now Available!

Our top-level Backup Exec and Symantec Endpoint Protection landing pages ( and have been dramatically streamlined and simplified, with a number of changes designed to make important information more readily accessible. In addition to basic changes, like moving contact numbers to the Contact Support page:

  • Knowledge base searches are now available from every page
  • All BE and SEP landing pages will have a “Change Language” element.  The language choices are English and nine other non-English languages.  The language preference is saved (by a cookie), and subsequent pages on will display in that language.

 SymHelp - Updated:  Now Accessed via "Diagnostics" link:

Symantec announces the...

Drew Meyer | 23 Jul 2013 | 56 comments

"Do... or do not. There is no try."



The Backup Exec team announces the general availability of the two Service Packs for BE2010 and BE2012 that bring support for Windows Server 2012 (via an agent), vSphere 5.1 and a host of quality improvements. Download right now from the TechNote or watch for the patch to be available via LiveUpdate in a few weeks.

Backup Exec 2010 R3 revision 5204 Service Pack 3

Backup Exec 2012 revision 1798 Service Pack 2

These releases mark a major milestone in our plan to restore delight in Backup Exec customers. We know they do not address every concern, but are continued proof of the Symantec commitment that started last fall.

  • We offered show attendees a...
kirankamreddy | 03 Jun 2013 | 0 comments

Today’s businesses require access to their information on a 24x7 basis, not to mention the ability to protect that data in the event of unplanned interruptions which leads to complexities in their IT infrastructure.

For many IT leaders, moving to Symantec appliances for their backup issues to protect data means reducing cost, complexity and operational risks in their IT environment. Symantec understands that a properly planned out data protection strategy enables customers continuous access to their information. To that end, Symantec has gone a step further to simplify, automate and enhance the support experiences for its appliance customers with its latest functionality in appliances, Symantec AutoSupport.                                           ...

Brian Greene | 17 Apr 2014 | 3 comments

For those of you accepted into the Backup Exec 2014 Beta program, a new build is now available for download. Participants will receive an email notification from SymBeta. If you are part of the Beta program and have not received it, please log into your SymBeta account and check your download section. Due to an overwhelming response, we are not able to accept any new registrations for the Beta program at this time. 

With the new build now available, we have officially begun the countdown to the end of our Beta program. I would like to personally thank our Beta participants for taking the time to evaluate Backup Exec 2014 and for the helpful feedback. Your involvement is fundamental in helping us ensure that Backup Exec 2014 is rock solid before we reach general availability (GA). Below are just a few of the many positive comments we have received to date:

  • “Personally, I’m over the moon with the performance improvements.”
  • “Can’t believe Backup...
Bill Felt | 07 Apr 2014 | 17 comments

Updated:  April 7, 2014  - We have launched a new and improved tool called Backup Exec Partner Toolkit (BEPT). The BEPT now includes a faster deplication assessment componentTo learn more please visit the BEPT blog on Symantec Connect.


What is it?

The Backup Exec Deduplication Assessment Tool (BEDAT) is a utility designed to help partners demonstrate the value of Backup Exec and its deduplication technology to their customers. BEDAT scans user-selected data sets on one or more Windows-based systems in a customer’s network environment and estimates the deduplication savings that would be experienced if the same systems were protected using Backup Exec or the Backup Exec 3600 Appliance and deduplication. BEDAT returns global deduplication results, per resource...

lmosla | 11 Mar 2014 | 1 comment

Symantec Help (SymHelp)

  •  A multi-product diagnostic tool
  •  Identifies common issues
  •  Gathering data for support assisted troubleshooting
  •  Provides links and useful support resource information

Note: Symantec Help replaces Symantec Backup Exec Support Tool

B2D Test Tool

Tests the basic functionality of a Backup to Disk device used in Backup Exec

  • Backup Exec Backup-to-Disk Test Tool (B2DTest_32bit.exe) - 32 Bit Version ...
Brian Greene | 25 Nov 2013 | 27 comments

Feb. 19, 2014: ***Please find a new update to this post at:  for additional information*** 

By way of introduction, my name is Brian Greene and I lead the product management team for Backup Exec. In late October, we posted an update about Backup Exec 2012 R2 and promised you more details as they became available. In the spirit of keeping an open dialog, I wanted to get back to you and share the latest information: 

  1. Windows Server 2012 R2 support: Backup Exec 2012 R2 will include agent and media server support for Windows Server 2012 R2. This is a significant undertaking by...
Kate Lewis | 19 Nov 2013 | 0 comments

The Backup Exec 2012 Service Pack 3 (SP3) is now available for download and adds support for vSphere 5.5.

How to download the service pack

If you are an existing customer and would like to download the latest Backup Exec service pack, please visit: From there download the EXE at the bottom of the page. If you experience any difficulties or need any assistance, please email:

Free 60-day trial

If you’re new to Backup Exec, try out Backup Exec today with our free Backup Exec 60-day trial. Visit: to download your copy.