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Backup Exec
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kirankamreddy | 03 Jun 2013 | 0 comments

Today’s businesses require access to their information on a 24x7 basis, not to mention the ability to protect that data in the event of unplanned interruptions which leads to complexities in their IT infrastructure.

For many IT leaders, moving to Symantec appliances for their backup issues to protect data means reducing cost, complexity and operational risks in their IT environment. Symantec understands that a properly planned out data protection strategy enables customers continuous access to their information. To that end, Symantec has gone a step further to simplify, automate and enhance the support experiences for its appliance customers with its latest functionality in appliances, Symantec AutoSupport.                                            ...

Drew Meyer | 07 May 2013 | 8 comments

We remain on track to deliver the two new Service Packs for Backup Exec in July, bringing long-awaited platform support and quality enhancements to market. As you watch (or beta test) and evaluate your next moves, several helpful new pieces have been published by 3rd party analyst firms on the value of Backup Exec in a multi-platform environment. Note: some may require very a mild registration.

 

Three on Backup Exec 2012:

From the 451 Group: Symantec preps New Release of Backup Exec as it Prepares to Fend off VM-Only Backup Vendors

From ESG: Assessing the TCO of Unified vs. Parallel Backup Solutions for Virtual Environments

From ESG:...

Drew Meyer | 30 Apr 2013 | 2 comments

Hey everyone, we're attending VMworld this year and we've got the most awesome story to tell you about our own real-life software-defined datacenter.

The Symantec internal IT team uses our own stuff to provision complete environments - yes, networks, servers, applications, configured on the fly - for deployment on demand to any of Symantec's global users. If you want to see it and hear from the guys who built it, vote us up here:

http://ow.ly/kz6Qj Symantec IT’s Real-World Experience with a VMware Software-Defined Data Center 

There are other great sessions to see too. Exercise your right! Demand the topics you want to hear!

Drew Meyer | 27 Mar 2013 | 93 comments

We've been discussing this topic across a number of threads lately, so I thought I'd drop it here for all to see.

The development team has been extremely focused on quailty enhancements, as reflected in the last Hotfix released February 20th. It's had over 20,000 downloads without logging a single traceable support event.

Next up are two Service Packs, about to drop as beta code. Both are arriving at the same time; both are automatically delivered via the auto-update server when they reach General Availabilty and both apply to the software and the appliance.

They are called:
Backup Exec 2010 R3 SP3
Backup Exec 2012 SP2

The public beta release is in May and it represents the largest production-ready, white-glove, on-site testing activity that we have ever done. For more information or to join the nearly 2000 users that are already signed up, check out the...

A L Johnson | 11 Mar 2013 | 0 comments

Have you ever wondered if your appliance issues can be resolved even before they appear at your end? ( i.e a system that proactively monitors your appliances and automates issue resolution.)  Symantec is committed to simplifying and improving support experiences for its customers. Built on the service automation strategy, Symantec AutoSupport framework provides proactive and automated support services to its appliance customers.

Starting February 4, Symantec Secure Operations Center ( SOC), an integral part of AutoSupport, began monitoring backup appliances all over the world, processing the alerts received from Symantec NetBackup and Backup Exec appliances, creating support tickets with field services for hardware related issues and Enterprise Support Services for non-hardware related issues. Symantec AutoSupport needs the CallHome functionality be enabled on the backup appliances and a registration of the appliance at the MyAppliance web portal (...

Nick Elmer | 27 Feb 2013 | 11 comments

 

Oh, where do I start...it has been a little while since my last post, and that is primarily because I volunteered for a new role within our department. My role now allows me to focus 100% of my time on issues that matter to you, and that is exactly what I have been doing since the beginning of the year! It is an awesome opportunity for me (and my peers who joined me), so that you will ultimately reap the benefits of our labor. I can say that there have been many long nights and weekends invested so far, and I know that the final results will yield many satisfied customers. That means more to me than you will ever know! It is the sole reason I volunteered, and it is what motivates me every day. Thank you for being a loyal customer!

So, part of my efforts recently led me to a topic which I have not covered before. That topic is using a custom SQL server instance with Backup Exec. We have supported it for many years now, but there are some impacts you should...

PackMatt73 | 22 Feb 2013 | 0 comments

Great review from @JasonHolbert at Biztech Magazine

Review: Symantec Backup Exec 2012 Is a Recovery Solution SMBs Can Rely On

Small Business Edition sports a new interface aimed at easing common backup and recovery tasks.
by Jason Holbert posted Feb 22, 2013
inShare  
 

Few companies have dedicated backup administrators anymore. Today’s IS managers regard backups as little more than a bullet point in a long list of daily responsibilities. They seek a “set it and forget it” solution that doesn’t require a lot of manipulation or attention to administer. At the end of the day, they just...

PackMatt73 | 01 Feb 2013 | 0 comments

Greetings Earthlings (well, most of you at least) After a great engagement in November, the Backup Exec team went back to Reddit for more last week. We lived through our first AMA and came out better people for it. The transcript from that event has been a topic of conversation in Engineering, Product Management and even in some executive leadership meetings.  We wanted to hear more, only this time, we were focusing on virtualization.  Since we wanted to narrow the focus a little bit, this is an AM(Almost)A because we had assembled some key creators of the Backup Exec virtualization strategy.

The event was again a success.  We garnered roughly a 70% approval rating on over 200 votes....

Jessica_BEusability | 29 Jan 2013 | 9 comments

Hello Symantec customers. I am a usability engineer working in Backup Exec. I have new design concepts for a possible future release of BE that I would like your feedback on. In order to make products that better fit  your needs, we need your input.

This study is a 1.5 hour study that you can participate from the comfort of your home or office. All you need is Internet access and a phone to dial into the toll-free number to participate.

If you would like to participate (and I hope you do), please go here to sign up for a session:  https://www.timetrade.com/book/MJB9L

Once the appointment is scheduled I’ll send you a meeting request with the con call info and WebEx link.

Thank you for your participation and I look forward to hearing your feedback.

Jessica Rich

Kate Lewis | 25 Jan 2013 | 0 comments

It's an exciting time for IT professionals. Symantec's annual conference, which is being held at the MGM in Las Vegas this year, is right around the corner. It runs from the 15th April to the 18th April 2013 - 4 days of paradise in Las Vegas! Vision offers IT professionals a jam-packed line up of hands-on labs, in-depth training, and technical breakouts that address the issues they care about most—including private and public cloud, Virtualization, mobile, infrastructure and information protection.

The Backup Exec team is in the midst of preparing for this BIG event and we want to hear from you. As we build out our session plan, we are keen to understand what topics you care about the most. What would you like us to address? What would you like to learn? Are there particular sessions you would like us to run?

Reply to this blog with your needs and wants, and the BE team will take every suggestion into consideration....