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Backup Exec
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PackMatt73 | 01 Feb 2013 | 0 comments

Greetings Earthlings (well, most of you at least) After a great engagement in November, the Backup Exec team went back to Reddit for more last week. We lived through our first AMA and came out better people for it. The transcript from that event has been a topic of conversation in Engineering, Product Management and even in some executive leadership meetings.  We wanted to hear more, only this time, we were focusing on virtualization.  Since we wanted to narrow the focus a little bit, this is an AM(Almost)A because we had assembled some key creators of the Backup Exec virtualization strategy.

The event was again a success.  We garnered roughly a 70% approval rating on over 200 votes....

Jessica_BEusability | 29 Jan 2013 | 9 comments

Hello Symantec customers. I am a usability engineer working in Backup Exec. I have new design concepts for a possible future release of BE that I would like your feedback on. In order to make products that better fit  your needs, we need your input.

This study is a 1.5 hour study that you can participate from the comfort of your home or office. All you need is Internet access and a phone to dial into the toll-free number to participate.

If you would like to participate (and I hope you do), please go here to sign up for a session:  https://www.timetrade.com/book/MJB9L

Once the appointment is scheduled I’ll send you a meeting request with the con call info and WebEx link.

Thank you for your participation and I look forward to hearing your feedback.

Jessica Rich

Kate Lewis | 25 Jan 2013 | 0 comments

It's an exciting time for IT professionals. Symantec's annual conference, which is being held at the MGM in Las Vegas this year, is right around the corner. It runs from the 15th April to the 18th April 2013 - 4 days of paradise in Las Vegas! Vision offers IT professionals a jam-packed line up of hands-on labs, in-depth training, and technical breakouts that address the issues they care about most—including private and public cloud, Virtualization, mobile, infrastructure and information protection.

The Backup Exec team is in the midst of preparing for this BIG event and we want to hear from you. As we build out our session plan, we are keen to understand what topics you care about the most. What would you like us to address? What would you like to learn? Are there particular sessions you would like us to run?

Reply to this blog with your needs and wants, and the BE team will take every suggestion into consideration....

Susie Spencer - BE Product Marketing | 18 Jan 2013 | 0 comments

 

1. Get Your FREE copy of the Backup Exec 2012 V-Ray Edition

If you are a Microsoft MVP (Most Valuable Professional), you can get a fully licensed copy of the Backup Exec 2012 V-Ray Edition along with 12 months of essential technical support completely FREE.

Powered by V-Ray technology, the Backup Exec 2012 V-Ray Edition gives administrators a wealth of recovery options including the ability to recover at the virtual machine, virtual disk, application, file/folder and granular application data level – all from a single pass backup. It also provides advanced deduplication capabilities and physical to virtual conversions. The V-Ray Edition gives you worry-free backup and recovery for virtual machines and virtualized applications.

Register for your free copy today at www.backupexec.com/MVP!

 

2. Get a sneak peek into...

Drew Meyer | 17 Jan 2013 | 54 comments

The Backup Exec team is delighted to announce registration for the next beta release of Backup Exec 2010 and 2012!

This beta release supports VMware vSphere 5.1 and Microsoft Windows Server 2012 (and Hyper-V). It is available for BOTH Backup Exec 2010 R3 and 2012, and is expected to be delivered automatically to either platform (as long as you are under maintenance).

This beta release demonstrates the concrete strides we’re making to deliver high quality software with up-to-date platform support.  But let me be very clear: this release does NOT bring back the jobs monitor or multi-server jobs. Our intention is to get current with the industry before bringing back those legacy features. We still expect to address this request and will keep you appraised.

In the meantime, we’re continuing our efforts to listen and give you the straight story.

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Jessica_BEusability | 02 Jan 2013 | 0 comments

Hello all,

 I've been getting a lot of inquiries about Win2012 support in BE. Please visit the Beta blog for more information: https://www-secure.symantec.com/connect/blogs/upcoming-beta-programs-backup-exec 

It will provide the most up-to-date information.

Thanks,

 Jessica

Jessica_BEusability | 12 Dec 2012 | 0 comments

Hi Backup Exec Customers. I am looking for customers to participate in usability studies who are backing up between 1-3 servers. If you fit this criteria, please contact me at Jessica_rich@symantec.com

 

Drew Meyer | 20 Nov 2012 | 98 comments

STATUS UPDATE 2/25/14: In case you somehow missed the news, on November 19, 2013 Backup Exec SP3 came out and includes support for vSphere 5.5.

 

STATUS UPDATE 4/7/13: Backup Exec 2010 and 2012 will both support vSphere 5.1 in their next service packs, due in July. Beta testing starts in May so read here for more details and a link to sign up.
 

STATUS UPDATE 1/17/13: We stated earlier that we had uncovered significant quality concerns when testing VMware’s vSphere 5.1 APIs with Symantec backup products. After close work together, VMware...

Jessica_BEusability | 08 Nov 2012 | 17 comments

Hello Backup Exec customers! We are conducting a 2 part usability test on the upgrade experience from 2010 to 2012. We would like participation from customers  who have upgraded and those who have not upgraded.

For those that have upgraded, we are interested in hearing about your experience.

For customers that have not upgraded, we would like to know how you set up your 2010 environment. In addition we would like to perform an upgrade of your BE databases on our secure FTP server. We would need a copy of your BE database to do this. This will allow you to see and give feedback on what your environment would look like in BE 2012.

If you are interested, please schedule your appointment here: https://www.timetrade.com/book/T338M

Thanks!

Jessica Rich

Jessica_BEusability | 30 Oct 2012 | 10 comments

Did you know- How to navigate the user interface and find tasks in Backup Exec 2012?

The newly designed Backup Exec 2012 interface, like any new UI, will take some getting used to. If you are upgrading from Backup Exec 2010 to 2012, you can expect a different navigation experience as well as a shift in how you access your tasks in the toolbar. Initially there will be a learning curve, but to get you up and running faster, I’ll deconstruct the core navigation and the toolbar layout. If you understand the basic principles that were followed when designing the UI, you may find it easier to navigate and locate tasks.

Let’s start with navigation. Backup Exec 2012 has four main tabs, Home, Backup and Restore, Storage, and Reports. The Home tab is a configurable user interface that gives you a high level overview of your environments. It includes information about alerts, backup status, storage usage, help and documentation links, etc.

 

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