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Backup Exec
Showing posts tagged with Backup Exec
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@BackupMikko | 18 Dec 2014 | 0 comments

We are excited to announce Amazon Web Service (AWS) Storage Gateway VTL support for Backup Exec 2014. The AWS Storage Gateway VTL enables Backup Exec 2014 customers to expand the powerful media management capabilities of Backup Exec to Cloud Storage.

AWS Storage Gateway VTL integration accelerates IT agility for Backup Exec 2014 customers by seamlessly migrating existing backup jobs to cloud storage by simply adding another job stage or by replacing existing storage destination with the AWS VTL.

The seamless integration enables anybody to take advantage of Cloud Storage benefits like automation, elasticity and Pay-as-you-Go directly from Backup Exec 2014 without spending time and resources learning and managing new products or re-architecting environments.

...

Nick Elmer | 09 Jun 2014 | 8 comments

Hello again! Today, I want to address a question that I anticipate some customers may ask: "Why does Backup Exec 2014 install a 32-bit instance of Microsoft SQL Server 2008 during clean installs and upgrades?"

This topic received much discussion as we were deciding which version of SQL to use for Backup Exec 2014. There were several requirements:

  1. The Microsoft SQL Server 2005 primary instance needed to be replaced due to its age and diminishing support.
  2. We have to support legacy OS platforms like Microsoft Windows 2003 Server and support for newer platforms like Microsoft Windows 2012 R2.
  3. Customers using older releases need a migration path.
  4. Customers may experience failures when upgrading to a newer SQL instance, and they need a clean, workable rollback.

The only version of SQL that met all of those requirements and provided the best solution for our customers was Microsoft SQL Server 2008 32-bit, which:

  • ...
Jessica_BEusability | 29 Jan 2013 | 9 comments

Hello Symantec customers. I am a usability engineer working in Backup Exec. I have new design concepts for a possible future release of BE that I would like your feedback on. In order to make products that better fit  your needs, we need your input.

This study is a 1.5 hour study that you can participate from the comfort of your home or office. All you need is Internet access and a phone to dial into the toll-free number to participate.

If you would like to participate (and I hope you do), please go here to sign up for a session:  https://www.timetrade.com/book/MJB9L

Once the appointment is scheduled I’ll send you a meeting request with the con call info and WebEx link.

Thank you for your participation and I look forward to hearing your feedback.

Jessica Rich

Jessica_BEusability | 30 Oct 2012 | 10 comments

Did you know- How to navigate the user interface and find tasks in Backup Exec 2012?

The newly designed Backup Exec 2012 interface, like any new UI, will take some getting used to. If you are upgrading from Backup Exec 2010 to 2012, you can expect a different navigation experience as well as a shift in how you access your tasks in the toolbar. Initially there will be a learning curve, but to get you up and running faster, I’ll deconstruct the core navigation and the toolbar layout. If you understand the basic principles that were followed when designing the UI, you may find it easier to navigate and locate tasks.

Let’s start with navigation. Backup Exec 2012 has four main tabs, Home, Backup and Restore, Storage, and Reports. The Home tab is a configurable user interface that gives you a high level overview of your environments. It includes information about alerts, backup status, storage usage, help and documentation links, etc.

...

Jessica_BEusability | 29 Oct 2012 | 4 comments

The usability team will be conducting multiple studies on the Backup Exec 2012 upgrade experience.  We are beginning to recruit customers now.

We are looking for customers who:

  • Have not upgraded to 2012
    • Part 1: 1 hour chat about how you set up your environment, run your jobs, use storage and reports, etc.
    • Part 2: Want to see how your data would upgrade to BE 2012? This is an opportunity to upgrade your data on our virtual machines without touching your production environment. To do this, we will need to have you upload a copy of your BE databases to our secure FTP server.
  • Already upgraded to 2012
  • Part 1: 1 hour chat about how you set up your environment, run your jobs, use storage and reports, etc.
  • Part 2: We want to understand what your experience was like during the upgrade process to BE 2012. We want to know what you liked/didn't’t like, what functionality you gained/lost.

...

Nick Elmer | 18 Oct 2012 | 3 comments

Install failures happen, and when they do, you need to know the why and how to fix it. My esteemed co-worker Tom Svare has written another contribution to the Backup Exec Install Blog for your benefit. We hope you find it useful! Here is Tom's writeup:

The Backup Exec installation log contains a large amount of data that can overwhelm you if you are not familiar with the Backup Exec installation.  I can see from activity on the forums that the installation log file is reviewed and often times used to solve installation issues.  For the power users on the forums, this blog entry will be an overview, but it may also provide new information that can help in troubleshooting.

General Overview:

The Backup Exec installation log file uses colors to identify informational, warning and error messages.  The warning messages are yellow and errors messages are red. 

The installation log file receives logging information from the Backup Exec...

PackMatt73 | 12 Sep 2012 | 0 comments

How do you build an organic community?  And…pushing that question in a little more philosophical direction, if you work to build a community, is it still organic?  Stick with me on this because I am building to a relevant point.

Backup Exec is celebrating its Pearl Anniversary this year, (I just learned that 30 years = Pearl) and is about to add its 2,000,000th customer, not user, not individual but organization.  That is a long time and lot of people all over the world.  You would think a user base that broad for a product with that kind of history would have a large, well connected community of users and acknowledged experts.  Well.  It does but they exist in pockets, in cities and communities all around the world.  Where they don’t exist is online.

VMware has a pretty cool group of all-stars known as vExperts and this group shares their expertise and knowledge well beyond their local community or town.  According...

Drew Meyer | 15 Aug 2012 | 4 comments

After two weeks on this job it's plain to see there are some major industry dynamics afoot.

The backup market is in a consolidation phase, as we've seen companies dedicated to addressing virtualized environments mature and get aquired. Dell picked up AppAsure, Quest aquired VizionCore and then BakBone (then Dell aquired Quest), Quantum grabbed Pancetera.

Industry analysts are pointing out that point products are not effective for long-term data management strategies. Just like in the storage industry, a unified architecture platform is the smarter play. NetApp's championship of NAS and SAN at the same time in the same box drove EMC to aquire and integrate for years to achieve a similar solution. Dell aquired Compellent (after losing 3PAR to HP) after great success with a point product from EqualLogic to address some of the same problems....

SeanRegan | 30 Jul 2012

Team Connect, 

On March 6, 2012, we released Backup Exec 2012. This release featured major changes to the user experience that we tested in a three-month beta with 2,300 SYMC partners and end-users. Most of our customers liked the new release because it addressed changes they had been asking for around disk and virtual machine controls for VMware backup and Hyper-V backup in the main parts of the UI.

However, others were not such big fans of the new UI, which isn’t all that uncommon. Change in the early days of a new design can be difficult. For example, when Microsoft changed the ribbon, or whenever Facebook makes a change to their UI, there tends to be a level of frustration at the onset before we all adjust. But if it is a good change, we eventually...

Jessica_BEusability | 20 Jun 2012 | 0 comments

Did you know that Backup Exec 2012 has filtering capabilities that allow you to customize your views?

Sorting and filtering is not a new concept to Backup Exec, but in Backup Exec 2012 you can customize server and storage views and save them to use whenever you like.  Here’s how it works: in many of the tabs, your data is represented in a table with columns and rows. You have the ability to add, remove and change the order of the columns, and you can sort and filter your data to see what you want in the order that you want. You can save that view so that each time you switch tabs or reopen Backup Exec, your view remains the same. Backup Exec comes preconfigured with several views, and it’s easy to switch from the default view to a preconfigured view, or to one of your customized views.

I’ll walk you through how you can save your customized filter configuration and how to turn off the filters after they are applied. In this example, I’ll...