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Nick Elmer | 18 Jun 2014 | 2 comments

Today's blog is designed to help some of our customers with an issue they may experience during the upgrade to Microsoft SQL Server 2008 R2 Express with Backup Exec 2014. We are seeing a number of failures that return the following error in the install log: "Failed to install SQL Express BKUPEXEC instance with error -2067922409". If you review the summary.txt for the SQL Server 2008 R2 Express install failure, it will have an error like this "One or more selected features for upgrade have failed the SID check."

What does this mean? Well, the SQL 2005 Express installs (which were done by previous Backup Exec installs) created a few NT security groups for managing access to the Microsoft SQL server services. You can see these groups by going into "Computer Management" MMC snap-in and expanding the "Local Users and Groups" item, and clicking on the groups item. Within that item you should see items like "...

Nick Elmer | 09 Jun 2014 | 8 comments

Hello again! Today, I want to address a question that I anticipate some customers may ask: "Why does Backup Exec 2014 install a 32-bit instance of Microsoft SQL Server 2008 during clean installs and upgrades?"

This topic received much discussion as we were deciding which version of SQL to use for Backup Exec 2014. There were several requirements:

  1. The Microsoft SQL Server 2005 primary instance needed to be replaced due to its age and diminishing support.
  2. We have to support legacy OS platforms like Microsoft Windows 2003 Server and support for newer platforms like Microsoft Windows 2012 R2.
  3. Customers using older releases need a migration path.
  4. Customers may experience failures when upgrading to a newer SQL instance, and they need a clean, workable rollback.

The only version of SQL that met all of those requirements and provided the best solution for our customers was Microsoft SQL Server 2008 32-bit, which:

  • ...
Nick Elmer | 11 May 2012 | 17 comments

When your users are mobile, protecting their data requires applications that detect a network presence and copy the data up to the network for backup during a regular nightly backup job. In Backup Exec 2010 and earlier versions (going back to the 10.x days), a Backup Exec option called the Desktop and Laptop Option (DLO) did just that. If you purchased Backup Exec Small Business Server Edition, a limited seat DLO license was provided with the product. All other Backup Exec versions provided the option of installing DLO on a trial basis, or as paid-for option based on the number of clients (seats) you needed to protect.

With Backup Exec 2012, things have changed! DLO is no longer included when you upgrade to Backup Exec 2012. Instead, DLO has now become its own product called Symantec DLO 7. As such, transitioning from the earlier DLO Option to the new Symantec DLO 7 product, along with the migration of your DLO Option data, now takes on significant importance. If you are...