Channel Viewpoint

Learn the passionate opinions and official words from Symantec executives to help you maximize your relationship with Symantec in the marketplace.

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    Updated: Randy Cochran 20 Sep 2010

    Service Providers: Differentiate Your Business with Specialization

    In competitive marketing, differentiation is critical to a company’s success.  Have you asked yourself what makes you unique among your competitors?  In my experience, the most successful solutions providers are those that have differentiated themselves in a particular focus area that sets them apart from the crowd. By becoming an expert in a particular area of technology – whether it be information protection, IT compliance or data loss prevention—service providers who focus and go deep in a solution area will be able help their customers address even their most difficult technology pain points.  When it comes to protecting their most critical information, customers want to deal with a solutions provider who can demonstrate that they are a true expert and a trusted advisor. Maintaining expertise in a core focus area will ensure solutions providers are seen as trusted, strategic advisors who give their customers the confidence that...