As we approach the launch of our 2012 Corporate Responsibility Report this month, we've developed the following two-part series highlighting how stakeholder feedback was integrated into the development of this year's report.
Listen: to take notice of and act on what someone says (Oxford English Dictionary).
We believe in active listening. We know that in order to retain our position as a global leader, we need help and insights from all of our stakeholders. As we were reviewing our 2011 efforts and planning our 2012 Corporate Responsibility Report, I was privileged to be part of the team that gathered insights and feedback from various stakeholders, and our Corporate Responsibility team used this information to guide improvements and changes to our report in many areas.
For example, after reviewing our 2011 Report, Stephane N’Diaye, the North American Lead for Communications Media & Technology Industries at...