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Design@Symantec
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Rich Lam | 29 Mar 2011 | 0 comments

We recently simplified the search results page on VeriSign.com and some EMEA sites (Spain, Germany, Switzerland, U.K., and France). Now, results display without the "cached" link and page size. On further examination of these elements, they were not offering much value-add information to users when viewing the search results.

Future improvements are underway which will add more usefulness to the search results page and enhanced usability.

Search Results Page

Reshma Kumar | 02 Mar 2011 | 0 comments

VeriSign.com on mobile device

We've been seeing some interesting trends in the mobile access to our VeriSign.com website. The number of people visiting the site from a mobile device has been steadily increasing in an upward trajectory. This is probably not surprising given the onslaught of mobile phones and tablets with superior web browsers which render sites as well as on a desktop computer.

The devices most users are accessing the site from are the iPhone, Android, and iPad. The majority are new visits, and the average time on the site and pages per visit are comparable to visitors from a desktop computer. While the percentage of mobile visitors compared to total visits to the site per day is still relatively small, it is nonetheless indicative of a growing trend which is likely to keep growing.

Here are some of our sister mobile sites for...

Reshma Kumar | 23 Feb 2011 | 0 comments

This is a bit of a fun diversion. Here are some fotos of this year's RSA Conference where one lucky attendee won a smart car fortwo, compliments of Symantec. CEO, Enrique Salem, was also a keynote. Watch video.

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Reshma Kumar | 28 Jan 2011 | 1 comment

There's a new "About Us" page on the site. This landing page was redesigned to reflect the changes we've recently undergone.

This section is very standard in that it provides information on who we are and what we do, provides in-links into the latest and greatest news about the company, awards we've received, our social media spaces to stay connected, and our global websites to serve you locally.

The page is designed to be clean, clear, and scannable. There are a few key messages which needed to be effectively communicated - about VeriSign Authentication, the acquisition, and the...

Reshma Kumar | 06 Jan 2011 | 0 comments

It's a brand new year and a time for new beginnings. And with that, we are debuting a brand new homepage for VeriSign.com and putting forth a brand new face to the world.

As the company, brand, and user experience evolve, so is the homepage in response to these changes!

Design - More Visual and Intuitive
With the redesigned homepage, the end goal is to get the page working even harder in meeting the needs of our users. Through the use of thoughtful design and content, we have made changes to further improve the usability and usefulness of the homepage.

While the page is still structurally the same, it's the elements in the page and their layout which have changed. The overall design is a little punchier than the previous iteration, there a little more injection of color, and the page elements are clearly defined and more accessible.

...

Reshma Kumar | 13 Dec 2010 | 0 comments

First-ever free trial of EV SSL certificates!

Free trials of all VeriSign Secure Sockets Layer (SSL) Certificates, including the industry's first-ever free trial of fully functional Extended Validation (EV) SSL, is now available starting today!

Now, website owners and operators can get a 30-day free trial of any flavor of VeriSign SSL certificates on their live websites without any obligation to buy. And, websites that don't require SSL encryption can take advantage of a 60-day free trial...

Reshma Kumar | 10 Dec 2010 | 1 comment

A brand new design of the Trust Seal landing page was launched yesterday! The new page is designed to be more inviting, informative, and actionable and ultimately improve the user experience. While the previous version of the page was clean and clear as part of the initial launch of the product, the next generation page is markedly evolved. The new layout is more dynamic, the color palette more vibrant, and the content more engaging!

More dynamic and engaging page! The main feature of the page is a social selling banner. This rotating banner at the top of the page features testimonials from actual customers explaining how the Trust Seal has helped their businesses. It provides instant proof points to visitors from their peers as to the value proposition...

Reshma Kumar | 22 Nov 2010 | 2 comments

VeriSign Trust SealThe VeriSign seal is seen more than a half billion times in a single day by Internet users. Additionally, more than 100,000 websites are now displaying the VeriSign seal - this is more than six times that of the second most popular security mark.

Once you have your seal, the next question is where do you put it on your site to maximize its impact. The optimal placements for the seal on your website are:

1) On your homepage near the top of the page where it is clearly visible without the need to scroll, so your customers instantly know they can...

Reshma Kumar | 17 Nov 2010 | 0 comments

New And Improved GeoTrust Website

We've made some changes to the GeoTrust Website!

Cooler imagery + Multimedia + New messaging = New brand personality!

GeoTrust has always been an inexpensive, convenient, and reputable brand. And to further reinforce this, we've updated the site.

You'll now enjoy new content, new imagery, new lower pricing $$$, and more educational information such as in the resources section.

The imagery now reflects new photography integrated with hand-drawn elements. This new imagery strategy supports the content tone and personality. As well, the style is more real and puts a human face to the brand making it more personal and informal in nature.

The...

Reshma Kumar | 22 Oct 2010 | 0 comments

In an effort to enhance your video viewing experience on our websites, we recently deployed a content delivery network (CDN) technology. The CDN is live on several sites including VeriSign.com and we are aiming to roll it out to the remaining sites. The results, thus far, have indicated a significant drop in video download time by half on average. This is a great benefit to the customer experience on our websites. Happy viewing!