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Design@Symantec
Showing posts tagged with user experience
Showing posts in English
Reshma Kumar | 28 Apr 2009 | 9 comments

I get asked a lot about user interface (UI) and design elements for our sites. While we create styleguides for all our sites, these documents can be overwhelming, cumbersome, and not as easily distributable. As a result, I thought that putting together a Website with site guidelines would not only be more appropriate for the medium, but would also make it more widely accessible and usable.

UI-Patterns-Library.jpgWe've been working on it for a few months and are very excited to announce the launch of the VeriSign UI & Design Patterns Library. The site is a resource of Web Style Guidelines and Design Patterns for the VeriSign family of Web sites. It also covers social media UI & design guidelines for new media such as video, blogs, microblogs, social networks, podcasts, RSS, wikis, and forums. The Library provides resources from solutions for common UI...

Reshma Kumar | 11 Mar 2009 | 1 comment

As you navigate our VeriSign Website, you will notice that we are migrating away from our previous site design to a newer design. The previous site layout was narrower, left aligned, had a two-columnar page layout, and the local navigation was situated in the right channel.

In the redesign, we saw opportunities to open the site up, update the look and feel (LAF), and define the content areas more clearly. You'll notice from the new layout that we have increased the site width and centered it to better optimize the screen real estate. The header houses our logo, courtesy navigational links at the top right, search utility, and global navigation across the top in the VeriSign cranberry hue. The pages are a three-columnar format with clearly defined and traditional left navigation and right marketing channels. In the main content area, we have breadcrumb links for orientation, page titles, and a utlity navigation for bookmarking, emailing, and printing strategically positioned...

Reshma Kumar | 18 Feb 2009 | 0 comments

Imagine trying to purchase something on a Website and getting a message that the secure connection has failed and the site is using an invalid certificate. Would you think twice about proceeding or even abandon your purchase? Probably, yes. That is what happens when a site has an invalid SSL certificate. It may be that the cert has expired or just wasn't setup correctly.

And what does this do to the user experience on these sites? Well, not a lot of good. It doesn't instill much confidence in the user; not to mention, it can inhibit the user's ability to access your site altogether. It also presents a security threat as the user's information may be vulnerable and prone to hacking and phishing scams which can become a liability for the company. It can also result in downtime for the site. In the end, both the company and customer loses. So, to prevent this from happening to your site, keep those SSL certs current.

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Reshma Kumar | 20 Jan 2009 | 0 comments

Welcome to the VeriSign User Experience Blog. This is the first-ever such blog for us and I am very excited to get it started. Through my posts, I look forward to sharing what we are doing and engaging with and hearing from you on how we are doing in our quest to better serve and meet your needs via our Websites. After all, we are building our sites for you, not us. I will also share insights, ramblings, musings, and the like on user experience that may be of interest.

If you have any feedback on the types of content you would like to see covered on this blog, I would love to hear from you. I look forward to meeting you all online. Thank you.