Video Screencast Help
Design@Symantec
Showing posts tagged with verisign.com
Showing posts in English
Reshma Kumar | 23 Nov 2009 | 1 comment

The new homepage design which we are testing out was on display at Analyst Day in New York City on Thursday. The day ended with the VeriSign Team ringing the NASDAQ closing bell.

verisign-site.jpg

vrsn_nasdaq.jpg

vrsn_nasdaq2.jpg

Reshma Kumar | 03 Nov 2009 | 0 comments

We have rolled out a new header and footer on the VeriSign.com site.

header-footer.jpg

country-site-selector.jpgWe simplified and streamlined the options. For example, we combined the country site identifier and the worldwide site selector into one utility. Using an in-page popup, users can now navigate to another country site from the page they are on without going to a new page to select the country site they wish to visit.

search.jpgThe search utility has been...

Reshma Kumar | 29 Oct 2009 | 0 comments

vam.jpgWe have been looking into getting a digital asset management system to house, manage, and retrieve our graphical, marketing, and other files. In researching this online, we found that there wasn't a lot helpful information out there. So, to save you some time, here are some things to look for when picking an asset management system:

  • Hosted (SaaS) or in-house client-side application
  • Ease of use and user-friendly interface - This one was key for us as we found many solutions with complex, multi-stepped, and poor UIs.
  • Disk space - default capacity and scaling up options
  • Subscription and setup fees
  • Number of users and admins supported and upgrading options
  • Ability to brand interface
  • File upload & download options - single file, batch uploads, ftp
  • Basic and advanced search capabilities
  • Supported...
Reshma Kumar | 21 Oct 2009 | 1 comment

We have rolled out our new homepage redesign today! Select users will see the new page initially; some may see different versions of the new homepage as we are conducting tests. The final redesign will be switched over in the coming month when it will be available to everyone.

The goals of the redesign include improving the usability and usefulness of the homepage. Our hope is that it helps you to be more successful and productive as a gateway to accomplishing your tasks.

What hasn't changed on our homepage:

  • Positioning of the contact us and worldwide sites links, and search utility.
  • Top level navigation menu functions in the same way with dropdown menus.
  • We didn't really remove anything although we improved the content.

Here are the main changes you can expect to find:

  • Interactive banner: An informational section to learn more about Internet-related issues...
Reshma Kumar | 05 Oct 2009 | 1 comment

video-popup.gif

As part of our effort to provide rich and varied content, we've been incorporating more video on our site. The goal is to ensure you are able to view video without having to leave the Web page you are on - whether it is launching a new browser window or launching an external media player. But the positioning/placement of the video directly impacts the scale of the video. For example, if we are placing a video in the main content well of a page, embedding the video achieves our end goal; but if we need to place a video in less forgiving real estate like the right channel of a page, it renders the video unviewable and utlimately, ineffective as the video...

Reshma Kumar | 18 Aug 2009 | 2 comments

We are looking at adding a more prominent feedback link to the VeriSign.com Website. We would like to get your thoughts on the behavior and positioning of this link. The link will potentially look like this: [+] Feedback.

What's your preference?

1) Rotating [+] icon versus not rotating?

2) Would you expect to see the link at the top, bottom, or right of the Webpage? See below screenshot.

3) Would you like the icon to scroll with you as you scroll up and down a Webpage OR stay put but always in view?

Let us know your thoughts. Thank you.

feedback.jpg

Reshma Kumar | 04 Aug 2009 | 0 comments

FeedbackWe want to hear from you! We make changes to VeriSign.com daily in an effort to improve the user experience of the Website. As you navigate the site, let us know if you experience difficulty finding information, accomplishing your task(s), or anything else. The site is here to serve you and we would love to hear from you on what we need to do to improve it for you.

Leave a comment, email me directly, or use our feedback link on the site.

Reshma Kumar | 03 Aug 2009 | 0 comments

We have officially launched the redesign of the Domain Name Services section of the VeriSign.com Website. Some of you got a preview and deemed it a "great improvement".

The redesign is leveraging our new page designs which we have been rolling out across the site. The local navigation, information architecture, and content have all been improved and updated. The user interface is utilizing richer graphics, color, and interactive elements on the pages.

For example, new search filters allow customers to find registrars and render that information dynamically:
filter.jpg...

Reshma Kumar | 20 Jul 2009 | 2 comments

Here is a window into our world. It is what I like to call our organized chaos. We are constantly in the midst of a myriad of projects with a long queue still waiting to be attacked.

In our Web Design Team, we like to create project boards of workflows and mockups of work-in-progress projects. It helps us to visualize at a glance, the full landscape of projects we are working on. Although, we are constantly looking at things online - and which for our purposes is the ultimate litmus test - having the screenshots wallpapered around our offices makes them readily available to reference and discuss. We sometimes even maintain some of the iterations or options for pages so we can view the progress and which can also be super beneficial for comparative purposes.

wall1.jpg

Reshma Kumar | 17 Jul 2009 | 0 comments

iStock_000000698326XSmall.jpgDo you work for or own a company that has a current, live Website? We're conducting a usability study with people who work on and/or make decisions related to their site. We're looking for a very broad range of participants, from non-technical business owners and Web professionals to highly technical Web developers.

Usability studies are conducted in our corporate offices in Mountain View. We offer $100 for one hour of your time and feedback.

IMPORTANT: If you're currently unemployed, please answer the questions based on the last or most representative previous job(s) you had.

If you're interested, please click on the link below to answer a brief set of questions:

If you're a business-oriented, NON-technical professional,...