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Showing posts tagged with homepage
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Rich Lam | 29 Oct 2012 | 0 comments

When we initially launched the redesigned homepage, the hero banner area at the top of the page displayed only the first hero message by default. The banners didn’t rotate to the other messages and required users to manually mouseover the banner thumbnails to view the other three heros. As a result, we found that there was a missed opportunity to maximize the visibility of the other hero messages for users.
To address this issue, what we’ve done is transform the hero banners into an auto-rotating carousel which cycles through each of the four hero messages. With a subtle fade transition from one message to another, the hero now has the right amount of animation to draw users’ attention to these key messages without introducing visual noise. And, visitors now have a greater probability of viewing a banner message which was previously buried and likely increase the rate of user interaction.


Reshma Kumar | 29 Sep 2010 | 0 comments

AccordionIn looking at the accordion on the right hand-side of our VeriSign homepage, we find that it performs relatively well. But we felt that "I need to" was more actionable than a more benign "Information for" label and perhaps we should switch the order of the two because the links which were displayed by default would get more clicks. So, we set out to test that theory.

We ran an A/B test and found that usefulness trumped accessibility. Despite the expectation that the panel of links which was exposed by default would get more clicks than links in collapsed panels, that was not the case. When the "Information for" panel was second and its links were therefore hidden by default, users still clicked on the links in that panel more than the exposed "I need to" links. So, despite the position of "Information for" - whether it was first or second - it was clear that users...

Reshma Kumar | 23 Nov 2009 | 1 comment

The new homepage design which we are testing out was on display at Analyst Day in New York City on Thursday. The day ended with the VeriSign Team ringing the NASDAQ closing bell.




Reshma Kumar | 21 Oct 2009 | 1 comment

We have rolled out our new homepage redesign today! Select users will see the new page initially; some may see different versions of the new homepage as we are conducting tests. The final redesign will be switched over in the coming month when it will be available to everyone.

The goals of the redesign include improving the usability and usefulness of the homepage. Our hope is that it helps you to be more successful and productive as a gateway to accomplishing your tasks.

What hasn't changed on our homepage:

  • Positioning of the contact us and worldwide sites links, and search utility.
  • Top level navigation menu functions in the same way with dropdown menus.
  • We didn't really remove anything although we improved the content.

Here are the main changes you can expect to find:

  • Interactive banner: An informational section to learn more about Internet-related issues...
Reshma Kumar | 21 Jun 2009 | 0 comments

The top left corner of the VeriSign homepage made an appearance on the news. Cool!

Read more
Reshma Kumar | 26 Feb 2009 | 0 comments

website_KM_v1.gifThe survey to gather external user input for the VeriSign homepage redesign has ended. Thank you to everyone who participated and provided their feedback. This is very helpful to us in learning what works, what doesn't work, and what you would like to see on the VeriSign homepage.

We have parsed through the survey data and here are some of the top findings.

What You Like:

  • There is love for the VeriSign brand
  • Homepage is easy to use and user-friendly
  • It has a clean design

What You Want:

  • A little less content
  • Streamlined animation elements
  • Make it even cleaner and simpler

We are strong advocates of what's good for the user is good for VeriSign and are working to incorporate your feedback. We have gathered and analyzed a lot...

Reshma Kumar | 02 Feb 2009 | 0 comments

Homepage_Survey_0.gifWe are redesigning the VeriSign homepage domestically and internationally and as part of that process, would like to get your feedback! The goal of the redesign is to have the homepage better meet your needs - our customers. We are also looking at updating the look and feel, surface more relevant content, and make the page more navigable to help you get to what you need - easier and faster.

We have put together an anonymous survey so you can let us know what you think of the current homepage. Your input is valuable to us as we strive to continually make improvements aimed at better serving you. We encourage you to participate and provide your feedback as soon as possible to ensure...