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Showing posts tagged with symantec.com
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Reshma Kumar | 04 Sep 2012 | 0 comments

Last week, we launched a cross-site navigation enhancement to the Symantec.com Enterprise site.

We’ve added links to each of our four main sites – i.e. Norton, Small & Medium Business, Enterprise, and Partners – across the top of the site thereby, creating a funnel effect readily exposing our site choices by default and enabling users to more easily navigate to the destination that best fits their needs.

We’ve also added a site identifier adjacent to the logo to help users better identify the site they are on i.e. Symantec | Enterprise. This, is in addition to bolding the link label of the site the user is on e.g. “Enterprise” in the site navigation bar at the top of the page.

Hope this helps to better cross-navigate our sites.

Erin Eng | 20 Aug 2012 | 0 comments

I had the pleasure of speaking with Leah Fergenson, Online Marketing Director, for Symantec.com. She was kind enough to take time away from her busy schedule to give us a high-level overview of some changes happening to Symantec.com. The Online Marketing Team has been working hard on redesigning the Enterprise site based on extensive user research, branding initiatives, and achieving company goals. Here's a sneak peek of some exciting changes to come.

Erin: Why a redesign, and why now?
Leah: Customers were having a hard time finding what they needed on Symantec.com. The navigation was too complex, and page designs were often over-engineered. Additionally, the site needed to reflect the overall company direction to separate the Symantec online experience into a collection of smaller, more targeted websites based on target audience. And as part of that, the Enterprise and Corporate website needed to be cleaned up and focused...

julie_zagorniak | 23 Jul 2012 | 3 comments

As we continue to strive for a better customer experience on Symantec.com, we are pleased to announce the new Product pages are coming soon for all products, in all languages, across all regional sites.

 

CURRENT VERSION:

 

NEW VERSION:
 

 

The new Product pages provide a more streamlined user experience by consolidating content, highlighting dynamic content (video, product tours, podcasts, etc) and making it easier to navigate. Because we believe in putting our customers first, we completed several rounds of user testing, as well analyzing web metrics, we fine-tuned the design to ensure more focus was placed on getting our customers the information that they need. Here are just a few of the new features we are...

Jackie Moore | 17 Apr 2012 | 0 comments

Visual Design ScreenshotVisual designs can be presented in different ways, so it always a good idea to know who you will be speaking to. They can be shown with or without annotations depending on the audience. A business stakeholder is less likely to be interested in annotations, but a technical audience might be more interested in the details of the implementation which can serve as the basis for a style sheet.

In my presentation, I might start with the overall concept and how the visual treatments are being applied to unite elements of the page, draw attention to important content and features of the page, and most importantly, enhance the user interaction on your website. The visual design language can include points of balance, symmetry, focal areas, proximity, simplicity, and harmony. I might also address how the visual design fits into the overall brand story, and complements other methods for...

Reshma Kumar | 05 Apr 2012 | 1 comment

Phase one of our brand new website which we recently told you about has been launched, providing a new and improved Corporate and Enterprise user experience on Symantec.com worldwide.

The first phase of the rollout includes the new home page, products and solutions landing page, security response landing page, and global navigation.

The new Enterprise site provides a more engaging experience, more dynamic content (integrated social media, video, podcasts, etc), and a simplified display of information. There is a more prioritized global navigation, a better browsing experience with fewer clicks to key pages, and a more seamless user experience.

Using the interstitial overlay from the home page, visitors can easily gain access...

Reshma Kumar | 26 Mar 2012 | 4 comments

Symantec.com Redesign Coming SoonWe are very excited to announce that Symantec.com is currently undergoing a redesign which will launch shortly.

What To Expect
The redesigned site will take the best of our current site and evolve it to the next level. It will showcase a brand new look and feel, improved information architecture, and refreshed content.

The goals of the redesign are to improve the overall user experience of the site making it simpler, easier, and more intuitive for our customers. The new site will allow customers to choose the type of information they want – Norton, Small & Medium Business, Enterprise, or Partners – without having to click through multiple layers of the website. The Enterprise site will enable customers to...