Brian Tokuyoshi - Product Marketing Manager
I had a recent conversation with a friend who just opened a new checking account at a major national bank. My friend was complaining about the difficulty remembering her PIN (personal identification number) for her ATM card because of the policies for the number.
It’s usually passwords that people complain about when it comes to difficult policies. Typical policies usually require that passwords cannot be shorter than 6 characters, and must have a mix of upper/lower case, numbers, or symbols. Often, such policies make the password computationally safe from a dictionary attack, but users find the resulting password so difficult to memorize that they need a written reminder in order to recall it at a later date.
So I found it interesting that this is a scenario where the PIN was difficult to use. PIN numbers for ATMs are typically numeric only, so there isn’t the same complexity...