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Encryption Blog

Showing posts tagged with PGP Desktop (Email and Netshare)
Showing posts in English
Information for Downloading PGP Software on Symantec Licensing Portal
Brian Tokuyoshi | 05 Nov 2012 | 7 comments

As a PGP customer, you may have seen the changes that we’ve been making as we transition customer support from the PGP environment to Symantec. Here’s what you need to do to download the latest PGP software.

 

For PGP software orders purchased prior to February 4, 2011:

 

Step 1: PGP Products are now downloaded via the Symantec Licensing Portal. Click the following link http://lems.pgp.com , and you will be automatically redirected to the Symantec Licensing Portal.

Step 2: Enter the email address which was used to purchase your PGP product and then click SEND MY ACCOUNT INFO.  An email is sent with your Symantec Licensing Portal credentials.

Step 3: After receiving your account login credentials, click the following link and enter your email and password....

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Will Your Encryption Policy Protect Your Data?
Brian Tokuyoshi | 05 Nov 2012 | 1 comment

In a recent press release, the British Information Commissioner’s Office commented about a recent data loss incident experienced by the Cambridgeshire County Council.  In a roundabout manner, it turns out that an encrypted memory stick triggered a course of events that led to the loss of sensitive personal information.

The council attempted to do the right thing, by providing an encrypted memory stick to its employees, free of charge. However, due to issues with the device, a frustrated employee stopped using the encrypted device provided to him and replaced it with an unapproved, unencrypted one. The unencrypted device contained sensitive information, and unfortunately it was lost, thus resulting in a data loss incident.

This incident brings up an important issue – it’s not enough to have an encryption policy or to...

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Addressing Key Management Before Moving to the Cloud
Brian Tokuyoshi | 05 Nov 2012 | 0 comments

Blog Entry – Prioritizing Key Management When Considering the Cloud

One of the trends that I’ve noted when talking with customers is the desire to get cryptographic keys under better central management in anticipation of the cloud. At face value, one might wonder what the connection might be. Why build a key management plan before rolling out a cloud computing strategy?

It turns out that there are several good reasons:

  1. There’s no better time to build out a strategy for managing keys. Once an IT organization evaluates where their data exists and where the encryption lives, the more important better management tools become. It makes a lot of sense to get the existing key management issues under control as a precursory step before moving applications and data to the cloud.
  2. There’s a lot of concerns about cloud security models, especially with respect to who holds the keys. One of encryption’s central use cases is being...
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PGP® Desktop 10.1.1 is now available
Brian Tokuyoshi | 05 Nov 2012 | 19 comments

PGP® Desktop 10.1.1 from Symantec™ is now available and includes a number of updates, and one of the most prominent features is for Mac OS X users. In a nutshell, when Apple pushed out the Mac OS X 10.6.5 and 10.6.6 updates, some of our customers who had PGP® Whole Disk Encryption from Symantec™ experienced a problem that made the machine unbootable. It didn’t affect everybody, but there were certain conditions that caused it to occur with a particular group of users.

First of all, we want to reassure all of you that we tested PGP Whole Disk Encryption on all of the early access developer releases, and we did not see this problem occur. Our engineering and support team diagnosed the problem further, and discovered that the issue arose out of the Mac OS X Automatic Update utility, which disabled PGP Desktop and overwrote critical boot files. The problem wasn’t so much with the operating system update itself, but how the installer performed the...

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