Video Screencast Help
Search Video Help Close Back
to help

Encryption Blog

Showing posts tagged with PGP WDE for Windows
Showing posts in English
Information for Downloading PGP Software on Symantec Licensing Portal
Brian Tokuyoshi | 05 Nov 2012 | 7 comments

As a PGP customer, you may have seen the changes that we’ve been making as we transition customer support from the PGP environment to Symantec. Here’s what you need to do to download the latest PGP software.

 

For PGP software orders purchased prior to February 4, 2011:

 

Step 1: PGP Products are now downloaded via the Symantec Licensing Portal. Click the following link http://lems.pgp.com , and you will be automatically redirected to the Symantec Licensing Portal.

Step 2: Enter the email address which was used to purchase your PGP product and then click SEND MY ACCOUNT INFO.  An email is sent with your Symantec Licensing Portal credentials.

Step 3: After receiving your account login credentials, click the following link and enter your email and password....

Read more
PGP Whole Disk Encryption – Not the Tipping Point for BSODs!
Kelvin_Kwan | 05 Nov 2012 | 0 comments

Most recently, we have had enterprise and individual customers complain to Symantec about BSODs pertaining to PGP Whole Disk Encryption.  Initial signs were pointing to the pgpwded.sys driver as the culprit.  Symantec’s engineering team has analyzed dozens of submitted crash dump files and has come to the following conclusion. 

Symantec believes that the BSOD is being caused by a stack space resource issue.  The reason the pgpwded.sys driver is being seen in crash dumps first is that the pgpwded.sys driver is the last to be loaded.  Thus, the pgpwded.sys driver seems to be the tipping point for the BSOD.  But it is not, in fact, the cause.  Here’s why.

Caution:  Geek material ahead!  A quick summary on stack space. 
Stack space is limited and is a shared resource between the Windows kernel runtime and device drivers on a...

Read more
Conversation on Windows 7 BitLocker
Tim_Matthews | 05 Nov 2012 | 1 comment

Last week I sat down to have a conversation with Kevin Beaver, CISSP and security consultant, on Windows 7 BitLocker. I came across and interesting post he wrote called BitLocker and Windows 7 - Things You Need to Consider. I thought he had some good points and wanted to find out more.

Play Podcast: [podcast]http://blog.pgp.com/assets/pgppodcast112309BLOG.mp3[/podcast]

Read more