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ianatkin | 19 Sep 2014 | 0 comments

I've been fiddling over the last wee while with an idea for DS6.9 (see my previous blog entry). I've been thinking about how to introduce a working method for implementing global variables.

You see, my complex jobs often have user-editable parameters scattered throughout them. Scattering variables throughout a jobs task is really messy (and makes them harder to maintain). So, I thought about how we could just have one place where these variables in a job.

A special task in DS6.9 would have been nice. Something like this,

parameters.png

But this doesn't exist... so I've implemented something less elegant, and a full article on that will be posted shortly. If you think this would be advantage you you (in both DS6.9 and DS7) please comment.

If you know people who *would* like that,...

ianatkin | 19 Sep 2014 | 0 comments

Today I was reviewing one of my T-SQL User Defined Functions (UDFs) and got distracted on the SQL Blog site, sqlblog.com

An article by Hugo Kornelis  had caught my attention, T-SQL User-Defined Functions: the good, the bad, and the ugly

This caught my eye as as I often create T-SQL User Defined Functions (UDFs) in order to simplify the look of my T-SQL code and make pieces of it easier to maintain in the long term. Hugo however demonstrates quite clearly how implementing scalar UDFs can be really, really bad. The problem is their performance can't be optimised by the SQL engine, so each call to the UDF comes with the same cost. He then demonstrates massive performance gains by putting even simple UDF code in-line in your T-SQL.

His bad news doesn't end there -the execution plans also lie about the cost, hiding...

ianatkin | 05 Sep 2014 | 2 comments

I often find myself peeking into Altiris databases with the goal of finding a particular piece of information. The only problem is, I rarely know what table it's stored in.

There are three options at this point,

  1. Stare vacantly at the database, scanning through every table name waiting for an internal bell to tinkle
  2. Google till you dribble
  3. Run a SQL Query to find your table

In case you are an option (3) type of admin, this is the query to use,

SELECT  *
FROM    sys.tables
WHERE   Name LIKE '%BIOS%'

SELECT  *
FROM    sys.views
WHERE   Name like '%BIOS%'

Where here, in this instance, I'm looking for tables and views whose name includes the string "BIOS". This is a truely invaluable little query, and very helpful when trying to update reports across database versions. It's even quite handy if you simply are feeling a bit nosey.

ohzone - CherylPeterson | 04 Sep 2014

You may notice a few changes in the Endpoint Management Community product names. We've updated the product names to align more closely with what appears on the Symantec.com site as well as the terms that Symantec Support use. Product descriptions have also been updated. These changes offer a better description of what the product does and in some cases indicates a product's End of Life (EOL) status.

All forums and threads are still available and searchable. We hope you find these changes helpful.

ianatkin | 02 Sep 2014 | 0 comments

Yesterday I was looking at my SMP licensing using SIM (the Symantec Installation Manager) and I was troubled that certain licenses might not be applying correctly.

So, I decided to take a look at the installed licenses through an alternative route, the RemoveLicense.exe utility which is located in C:\Program Files\Altiris\Notification Server\Bin\Tools

When I loaded it though, I got a dialog displaying the following error,

Can not get the license
System.Exception: Certificate Chain is invalid.
  at RemoveLegacyLicense.LegacyLicenseUtil.Verify(X509Certificate2certificate)
  at RemoveLegacyLicense.LegacyLicenseUtil.GetLegacyLicenses()

 

This is a known issue, and Altiris Support directed me to this SMP 7.0 and 7.1 tech note TECH198685,

This cites the following,

Microsoft released a critical update (...

kedar_k | 26 Aug 2014 | 7 comments

ITMS 7.5 SP1 HF2 is available through SIM. It has fixes for the following components:

  • Symantec Management Platform
  • Deployment Solution
  • Inventory Solution

You can access the ITMS 7.5 SP1 HF2 release notes from the following location:

Symantec™ IT Management Suite 7.5 SP1 HF2 powered by Altiris™ technology Release Notes

SK | 17 Aug 2014 | 0 comments

Hello avid packagers.  

I would just like to inform you that Raynet is aiming to add SWV support to its RayPack product by the end of September.  

I will update you again when it is available.  

Scott.

ianatkin | 31 Jul 2014 | 0 comments

After upgrading from SMP7.5 to 7.5P1 on our production setup (which has SQL server offbox) one niggle was that IT Analytics stopped working. All console users were presented with this error,

An error has occurred during report processing. (rsProcessingAborted)
Cannot impersonate user for data source 'ITAnalytics'. (rsErrorImpersonatingUser)
Log on failed. Ensure the user name and password are correct. (rsLogonFailed)

After rechecking our settings in the console, we couldn't understand the root cause. Logging in directly to the SQL server and trying to access the reports through the report url, http://localhost/reports, resulted in the same error.

After playing a bit with permissions and getting nowhere, I found this tech article, "TECH213502: Error accessing...

ianatkin | 25 Jul 2014 | 1 comment

Last week saw us having a few festivities to mark the end of a major project here; our XP to Windows 7 migration. We're all pretty chuffed with what we've achieved here; a very smooth user upgrade with remarkably few hitches considering from start to finish the project of migrating nearly 2900 machines took 7 months. 

Windows7_Rollout_1.png

This really was a remarkable success. The target time to migrate a user's desktop from XP to Windows 7 was set at 1hr, and this average time was to hold no matter what the site link speed was, and despite the fact that machines would be competing with up to 15 machines being deployed concurrenty.

Most of the migrations were also complicated by the fact that they were at user's desks which were distributed across 50 sites. To enable the deskside techs to focus on confirming machine configuration, specialist software requirements, and...